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The hotel has the 'heritage' ambience. It lived up to its name. Breakfast was great - amazing jam and stewed fruits made from fresh fruits. The gym is adequately equipped. The only disappointment was the view from our room. We were given the waterfall wing - woke up to trees instead of the view I ...

Beautiful quiet setting, professional, competent and friendly staff and great amenities.

We got the dirty room but they changed better one. And there are not easy wifi system. But there has fantastic view. I want to come here again if I back to NZ

we stayed in a studio apartment and i enjoyed all amenities, washing machine , dryer, sink, stove everything. The staff were always helpful and obliging, this included all staff. The position in regards to Queenstowns central is a quick 5 minute walk and the bus stop out the front of the hotel.

The staff is great.they took care of any requests immediately . The room was amazing beds were ver

Good location, about a 15 minute walk (or a quick bus ride) into the downtown city center area. AMAZING views. The room was nice, but was really, really hot when I arrived and took some time, and an open window to cool down. I arrived after hours, which was a bit more complicated, but I was walked ...

Great buffet for both breakfast and dinner. Helpful staff and clean rooms. Would stay there again.

Good location with good facilities. Good spa, spacious room with friendly staff.

View was awesome. Hill climb not so much. Scary parking lot

Amazing customer service. Rooms were clean. Great view of the lake

New building with nice views from the deck in a quiet area.

Nice clean compact rooms. The restaurant on site was disappointing though.