- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Service was really good and the rooms were very clean and tidy
Stayed 2 nights in Jan 2020
Photo gallery
Reviews
Excellent
2,564 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
91 Fernhill Road, Queenstown
What's nearby
- Steamer Wharf
- 17 min walk
- TSS Earnslaw Steamship
- 19 min walk
- Bob's Peak
- 13 min drive
- Queenstown (ZQN-Queenstown Intl.)
- 21 min drive
Choose dates to view prices
Book online or call:
65 6415 5556Deluxe Room
Room Amenities
- Sleeps 2
- 1 King Bed OR 2 Single Beds
More detailsStudio Suite
Room Amenities
- Sleeps 4
- 1 King Bed OR 2 Single Beds
More detailsDeluxe Room, Lake View
Room Amenities
- Lake view
- Sleeps 2
- 1 King Bed OR 2 Single Beds
More detailsSuite, 2 Bedrooms
Room Amenities
- Sleeps 8
- 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed
More detailsSuite, 2 Bedrooms, Lake View
Room Amenities
- Lake view
- Sleeps 8
- 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed
More detailsStudio Suite, Lake View
Room Amenities
- Lake view
- Sleeps 3
- 1 King Bed OR 2 Single Beds
More detailsFamily Room
Room Amenities
- Sleeps 3
- 1 King Bed and 2 Single Beds OR 2 King Beds
More detailsExecutive Deluxe Room
Room Amenities
- Sleeps 3
- 1 King Bed OR 2 Single Beds
More details
About this area
Queenstown
Located in Queenstown, Heritage Queenstown is in the city centre and near the airport. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park.
What's nearby
- Steamer Wharf - 17 min walk
- TSS Earnslaw Steamship - 19 min walk
- Fear Factory Queenstown - 19 min walk
- Kiwi and Birdlife Park - 9 min drive
- Bob's Peak - 13 min drive
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 20 min drive
Restaurants
- Where to eat
- Mackenzies Restaurant – Al fresco dining restaurant with a bar. Serves breakfast, lunch and dinner.
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee weekends 6:00 AM–11:00 AM: NZD 31 for adults and NZD 15.5 for children
1 restaurant
1 bar
24-hour room service
Things to do
Bike hire
Health club
Outdoor pool
Sauna
Hot tub
Family friendly
Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge
Conveniences
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services
Languages spoken
English
French
Spanish
Business services
24-hour business centre
Computer station
Meeting rooms
Conference centre (3079 square feet of space)
Outdoors
BBQ grill(s)
Garden
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage
More
Designated smoking areas
TV in reception
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Bathroom
Bathrobes
Free toiletries
Hairdryer
Entertainment
49-inch LCD TV
TV/satellite channels
premium channels
Food and drink
Minibar
Fridge
More
Free newspapers
In-room massage
Iron/ironing board
Safe
Policies
Check-in
Check-in available 24 hours
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 50.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 50 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 31 for adults and NZD 15.5 for children (approximately)
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property is also known as
- Heritage Queenstown Hotel
- Heritage Queenstown
- Queenstown Heritage Hotel
- Heritage Hotel Queenstown
- Heritage Queenstown Hotel Queenstown
- Heritage Queenstown Hotel
- Heritage Queenstown Queenstown
- Heritage Queenstown Hotel Queenstown
- Liked: Cleanliness
no help at all with the luggage. Security is very weak. You can get in and out to the hotel via the garage without anyone challenging an intruder.
Stayed 5 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the 'heritage' ambience. It lived up to its name. Breakfast was great - amazing jam and stewed fruits made from fresh fruits. The gym is adequately equipped. The only disappointment was the view from our room. We were given the waterfall wing - woke up to trees instead of the view I had been anticipating. However, the bed made up for our disappointment. We slept well every night after the daytime adventures.
Stayed 4 nights in Jan 2020
- Liked: Staff & service, amenities, property conditions & facilities
Overall stay was ok, staff was good, location was great over looking Lake Wakatipu.
Stayed 5 nights in Jan 2020
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