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Overview of Novotel Queenstown Lakeside

Photo gallery

Guest reviews

4.3/5 Excellent
990 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym

Map

Highlights

Popular LocationQueenstown Beach1 min walk
Popular LocationQueenstown Mall3 min walk
Popular LocationSkycity Queenstown Casino4 min walk
AirportQueenstown (ZQN-Queenstown Intl.)16 min drive

Choose dates to view prices

  • Standard Double Room, 2 Double Beds

    4.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More details
  • Room, 1 King Bed, Lakeside

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Partial lake view
    • Sleeps 2
    More details
  • Double Room, 2 Double Beds, Lakeside

    4.3/5 guest room rating

    Room amenities

    • 26 sq m
    • Partial lake view
    • Sleeps 4
    More details
  • Standard Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More details
  • Standard Room, 1 Queen Bed (Special Access Bathroom)

    4.5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, View (Alpine View)

    4.6/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 2
    More details
  • Standard Double Room, 2 Double Beds, View (Alpine View)

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 4
    More details

About this area

Queenstown

Located in Queenstown, Novotel Queenstown Lakeside is in the city centre and on a lake. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Travelling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Our guests love the hotel's central location.

Visit our Queenstown travel guide
Map
Popular Location

What's nearby

  • Queenstown Beach - 1 min walk
  • Queenstown Mall - 3 min walk
  • Skycity Queenstown Casino - 4 min walk
  • Steamer Wharf - 6 min walk
  • TSS Earnslaw Steamship - 6 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • Where to eat
  • Elements – Serves breakfast and dinner. Kids' menu available.

About this property

Novotel Queenstown Lakeside

4-star, family-friendly hotel, walk to Lake Wakatipu
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, valet parking and 24-hour room service. All 273 rooms offer WiFi, balconies or patios and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, wired Internet (surcharge) and minibars.
Novotel Queenstown Lakeside offers 273 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: NZD 25.00 per night
Electric car charging station
Limited parking spaces
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski passes
Ski storage
Tour/ticket assistance

Languages spoken

Chinese
Czech
Dutch
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Business services

1 meeting room
Business centre
Conference space (646 square feet)

Outdoors

Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Pillow menu

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

21-inch LCD TV
Films for purchase
Satellite channels

Food and drink

Minibar

Outdoor space

Balcony or patio

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 25.00 per night (in/out privileges)
  • Nearby parking fee: NZD 18 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Can I cancel my reservation for free at Novotel Queenstown Lakeside and receive a full refund?
Yes, Novotel Queenstown Lakeside offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Queenstown Lakeside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Queenstown Lakeside?
As of 3 Jun,2020, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on 6 Jun,2020 start from SG$162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Queenstown Lakeside pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for NZD 25.00 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 2 PM to 5:30 AM. A fee applies for early check-in (subject to availability).
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
This family-friendly Queenstown hotel is located on a lake, just steps away from Williams Cottage and Lake Wakatipu. Queenstown Gardens and Skyline Gondola are also within 10 minutes.

Guest reviews

4.3
Excellent
5 - Excellent
471
4 - Good
401
3 - Okay
91
2 - Mediocre
15
1 - Poor
12
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

. We have stayed there before and thoroughly enjoyed our stay.However We mainly dined in the town where honestly the food choices were superior to that at the Novotel and considerably cheaper in most cases. I think they need to lift there game in that regard.The buffet breakfast was fair to average. However the staff were first class.Very polite,friendly and courteous.No doubt We will stay there again next Year.

Stayed 6 nights in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar 2020

      2/5

      • Liked: Staff & service
      • Disliked: Amenities, property conditions & facilities

      The room was small and bathroom was dirty very disappointed for the price

      Stayed 1 night in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Mar 2020