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City rose Amman made our visit to amman to be great. The most polite stuff we ever meet during our travel, breakfast is good and delicious. Clean suites and good room service
zenab
Stayed 1 night in May 2023
Response from Nabil on 22 May,2023
Dear Guest thank you very much for your kind review and comment and we look forward to welcome you again indeed.
Dear Guest, thank you for sharing your experience with us and we hope to welcome you again.
10/10 Excellent
Khaled
14 Jun,2022
Khaled
Stayed 6 nights in Jun 2022
10/10 Excellent
Kaitan
Travelled with family
17 Apr,2022
Liked: Cleanliness, staff & service, amenities
Exceptionally friendly and helpful service including opening 30 minutes early for breakfast, adding an extra bed last minute, bag storage, etc. spacious and comfortable 2 bedroom suite. Great experience.
Kaitan
Stayed 1 night in Apr 2022
Response from Nabil on 17 Apr,2022
Dear Guest, thank you very much for your great review. We appreciate your supportive comments and we promise you to do our best to guarantee your comfort and satisfaction.
Dear Sir, thank you very much for your kind review. We hope to receive you again indeed. We are always ready to provide you with our best quality service that you deserve.
Great service, and very helpful staff. The area is very nice, quiet and safe.
Very spacious and clean suites. Highly recommend..
Verified traveller
Stayed 11 nights in Mar 2018
Response from Luay Abdulhameed on 3 Apr,2018
Dear Guest, Thank you very much for your kind review and we promise you to maintain the good service that you deserve. We always hope to receive you again and to be your first choice in Amman.
Although it is on a main road in Amman this really is an ideal place to stay for a few days. All of the team were extremely helpful and looked after us well. Breakfast is mostly Arabic in style but omelettes are available to order, the restaurant is of a good quality but there are many cafes and restaurants within walking distance. Our driver told us this is known as hungry person street !!
Nice gift shop next door and a carrefour is only a five minute walk
Recommended
david
Stayed 8 nights in Nov 2017
Response from Luay Abdulhameed on 10 Dec,2017
Dear Guest, thank you very much for your kind review and we look forward to serve you again. We hope to be your first choice in Amman and you are most welcome indeed.
Amazing hotel ,, its more than 4 stars,,,
excellent for families ,, WI-Fi very good,, evertthing is v.good
Mohammed
Response from FOM on 17 May,2017
Dear Guest, Your exceptional review is highly appreciated by the City Rose Family and we'll keep the good work aiming to make all you stays comfortable and cozy. Thank you very much and we look forward to serve you again.
Very Clean, nice furniture, Good Security at entrances. Nice car parking.
Hassan
Response from Luay Abdulhameed - Operations Manager on 8 May,2017
Dear Guest, thank you for your kind review and we do appreciate your open comments. We hope to have you here again and you are always welcome indeed. Serving you is always a pleasure.
Arrived in the middle of the night after a flight from London and a long taxi ride. Were welcomed by front desk. We were given an upgrade, which was a very nice surprise. A huge junior suite awaited us. Quiet, clean with a nice size bathroom and a large sitting room. Well equipped kitchen. The breakfast buffet was a mix of local and international dishes. Huge choice and very tasteful food. Some confusion when we ordered eggs. I asked for a one egg omelette and my wife for a sunny side up. We only got a two egg omelette. Did not complain beacause the choice of pastries made up for this very minor confusion. Highly recommended.
paulv
Response from Luay Abdulhameed on 8 Apr,2017
Dear Guest, thank you very much for your kind review. It was a pleasure serving you and we look forward to receive you again and maintain the good impression. Best Regards from all our team members.
They gave more space for the room except the bathroom?
Ali
Response from Nabil on 24 Feb,2017
Dear Mr. Ali, Thank you for your kind & motivating review. serving you was a pleasure indeed and we promise to maintain the same quality and employ all our efforts to go beyond the expectations. You are always welcome at City Rose as one of our special guests.
Dear Mr. Majday, We thank you for taking the time to evaluate your stay with us. Your Evaluation is highly matter to us and we look forward for your next visit at "City Rose Hotel Suites"
Great local hotel with very friendly and helpful staff
Nick
Response from General Manager on 20 Dec,2016
Dear Guest, thank you for your kind comment. It was a pleasure serving you and we always wish to be your first choice in Amman. please accept our appreciation and you are always welcome home at City Rose Hotel Suites.
The main problems with this hotel are three. First one is that, they did some mistakes with my billing, but they never acknowledged their mistakes and told me "sorry". Second one is that, none of the front desk personnel and restaurant speak & understand English well. They only expect Arabic speaking guests. Third one is that, their breakfast is not great. They do not have any sign in front of each food item and identify the name of the food item. Some of the food items are fully unknown to foreign guests.
Mahfuzur
Response from General Manager on 7 Dec,2016
Dear Guest, thank you very much for your evaluation. Your comments will be highly considered and we'll save no efforts to make things right. we hope to receive you again in the future and we promise to give you a different impression indeed. Thanks again for your frank comments.
City Rose was wonderful hotel for me and my family to stay at! The rooms were very spacious and clean and recently renovated. The staff was very friendly and helpful. The location was close to so many restaurants in the center of Amman. I am definitely coming back to city rose the next time I'm in Amman! It was also such a good price for the location and great quality of the hotel!
Verified traveller
Response from Luay Abdulhameed on 8 Nov,2016
Dear Guest, Thank you for your kind & motivating review. serving you was a pleasure indeed and we promise to maintain the same quality and employ all our efforts to go beyond the expectations. You are always welcome at City Rose as one of our special guests.
6/10 Okay
haif
19 May,2016
Liked: Property conditions & facilities
Disliked: Staff & service
haif
Dear Guest, your evaluation means a lot to us and we promise to work on providing you with the best services. You are most welcome and we hope to receive once again aiming to make your stay an exceptional one. Thank you very much
Great local hotel with substantial rooms - probably double the size of the corporate chains. Recommend rooms at the back as they are quiet. In Amman for business and this hotel is very close to the office.
Verified traveller
Dear Guest, we do appreciate your gentle review. we look forward to serve you again. you are always welcome at City Rose, your home in Amman. Please accept our best regards.
Response from Nabil (Operation Manager) on 20 Nov,2015
Dear Mr. Haif, We thank you for taking the time to write your feedback regarding your stay with us. we appreciate your comments and we hope to Enjoy your time at every visit at "City Rose Hotel Suites"
Amman has many high priced hotels which will empty your bank account very quickly ! If you need to stay in Amman on the weekends, and you do not want to spend a lot of money on the room, THIS is the place to stay ! Having the kitchen is what I like, during my weekend breaks, and you do have some cheap eats outside the hotel. The rooms are extremely new and luxurious and if you utilize the kitchen, you do not ever need to leave the room for your stay !
Verified traveller
Response from Nabil (Opearation Manager) on 20 Nov,2015
Dear Valued guest, We thank you for taking the time to write your feedback regarding your stay with us. we appreciate your comments and we hope to Enjoy your time at every visit at "City Rose Hotel Suites"
The staff was very nice and helpful. The buffet breakfast was great and the staff really took excellent care of us. I will definitely recommend this hotel for those who prefer not to be close to the city.
Verified traveller
Response from Operation Manager on 30 Oct,2015
Dear Valued guest, We thank you for taking the time to write your feedback regarding your stay with us. we appreciate your comments and we hope to Enjoy your time at every visit at "City Rose Hotel Suites"
Camera costituita da salotto e camera da letto, salotto con cucina (senza utensili). Pulita e confortevole. Colazione nella media
Roberto
Response from Nabil on 22 Jan,2023
Dear Guest, thank you very much for your kind review. Your feedback surely means a lot and we also appreciate your supportive comments. Serving you was a real joy to us and we look forward to welcome you again.
Dear Guest, thank you very much for your kind review and we look forward to receive you again in the future. Serving you was a pleasure indeed and we promise to maintain the quality service which you deserve.
Dear Guest, thank you very much for your kind review. We hope to receive you again and we look forward to be your best choice in Amman. Thanks again and you are always welcome indeed
Dear Guest, thank you very much for your kind review. We hope to receive you again and we look forward to be your best choice in Amman. Thanks again and you are always welcome indeed.
Dear Guest, thank you very much for your kind review. We hope to be always your first choice in Amman. We look forward to see again at City Rose, thanks again.
الإقامة لطيفة وجيدة في هذا الفندق لولا بعض السلبيات مثل مشاكل في نزول الماء في المغاسل وبعض مراوح الشفط لا تعمل وكذلك تاخر في الخدمة من الكافتيريا
Hamed
Stayed 2 nights in Dec 2017
Response from FOM on 25 Dec,2017
ضيفنا الكريم كل الشكر والتقدير لتقييمك المميز وعلى صراحتك في طرح بعض الملاحظات والتي ستنظر فيها الإدارة بالتأكيد ونتمنى منك التواصل مع المدير المناوب في حال واجهت اي مشاكل اثناء اقامتك لدينا ونتمنى ان تزورنا مرة أخرى وأهلا وسهلا بك دائما
Dit hotel heeft niets comfortabels
de airco maakt geluid tijdens het gebruik
De douche werkt niet
Toen ik om vijf uur 's morgens aankwam, vroegen ze me om 10 uur te vertrekken
Verified traveller
Stayed 1 night in Nov 2017
Response from Luay AbdulHameed on 18 Nov,2017
Dear Sir, thank you very much for you review and we do appreciate you opinion. we tried to contact you during the past few days but our calls didn't go through! please provide us with a valid phone number. during you short stay we would like to explain that the departure time was suggested according to your flight departure time and it wasn't imposed on you to leave. that's against our standards and hospitality measures of course. The other comments were considered and given to our team to be fixed immediately. We hope to receive you again and we promise to make your next stay a cozy one.