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Reviews of Anchorage Suites Lodge

2 out of 5
Anchorage Suites Lodge
441 E 15th Ave, Anchorage, AK

Reviews

4.0
Rating 10 - Excellent. 3 out of 50 reviews" "
Rating 8 - Good. 2 out of 50 reviews" "
Rating 6 - Okay. 11 out of 50 reviews" "
Rating 4 - Poor. 8 out of 50 reviews" "
Rating 2 - Terrible. 26 out of 50 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

2.4/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Cable didn't work. no TV reception. shower tub not cleaned last 5 occupants. 5 different used soap slivers left at tub. toilet not cleaned blood on toilet seat brown marks in toilet w blood. Door swipe key not working. Promised
Stayed 3 nights in Jun 2019

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place. Could not log on to their wifi fast enough,to cancel future stays.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I already wrote to Expedia about this- obviously no one reads client notes. I couldn’t stay in this hotel and had to book an inlet hotel very last minute. This caused me great stress and a lot of money - I’m still on my vacation so I couldn’t call Expedia immediately but I booked the inlet hotel that same night through Expedia due to the terrible state of the suites hotel in anchorage. I expect a refund
Stayed 1 night in Aug 2019

2/10 Terrible

MARGARET

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
One of the most Disgusting places I’ve ever stayed!
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
The staff in the front office bordered on rude. The bed cover was dirty and there was no coffee in the morning...
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bathroom, toilet plugged, leak in entry way with wet carpet, scorched box spring from a previous fire, lights didn't work. Not secure. Someone entered our room in the middle of the night. Will not stay there again.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean only 1 towel cigarette holes in the sheets no new soap broken window handle no a/c
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't stay here again. The other group we were travelling with had to leave.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and scary
One of the scariest and most disgusting nights of my life. Do not stay here for any reason.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy and the lobby smelled. No amenities were in included. Area felt unsafe. Would not recommend.pay a little extra and stay somewhere else.
Stayed 2 nights in Jul 2019

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
This Lodge has met it's final days
This lodge should not even be an option on Hotels.com. The hallways smell like sewer. The lobby area is trashed with objects tossed about. No air conditioning in the room. the towels and linens are at least 10 years old. the window overlooks drug users in the parking lot and the cold water in the sink did not work. Very outdated furniture, carpet, bed, furnace, television, etc. I slept with clothes on and roaches in the bathroom. The family owned lodge is owned by a friendly nice family but the lodge should just be torn down. Probably the worst hotel I have ever stayed in. Also did not realize what a bad area of town it was in.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all the place was very dirty and gross.very old bed and all the furniture
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It sucked and smelled horrible wont stay there again
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby smelled like a dirty casino that had never been cleaned and there were vagrants in the parking lot.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a crew that travels in and out of Alaska, and they say there is drug activity, dirty bad part of town..EXPEDIA PUT THIS ON YOUR DO NOT SELL LIST
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
It stank,it was filthy dirty walls dried up soda on all four walls smelly pillows ,dried up dirt on the heater vents just so filthy
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
The guy had given both our rooms away by the time we got there. It looked pretty rough anyway, so probably just as well.
Stayed 1 night in Jun 2019

2/10 Terrible

Heidi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelocity shame on you to advertise this property. The lodge is dirty,dirty, dirty. I had to clean the bathroom,nobody had clean that bathroom in weeks. The carpets old,the full fridge, junk smell and is patch with tape. The beds falling apart, ripped box springs. The lobby smells. In conclusion a dump. I hope somebody comes an inspected this place. If this place has any start,take it away.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Drug dealers messy place, crack heads. Charged more than agreed
Stayed 2 nights in Jun 2019

2/10 Terrible

Larrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT'S A FLOP HOUSE FOR BUMS!
Horrid experience! Room was not acceptable! Had no TV the Refrigerator was unplugged so it wasnt cold when we got there! Room card programmer didn't work took 15 minutes to get 1 card for 3 adults! Vagrants all around the place! People appear to be moving in residence! 2 cars in the parking lot on jack stands! Owner speaks VERY broken English! Never even took the bags out of the car and asked for refund! After 1 hr of arguments and 2 police officers later! Was told I could get refund in the Morning! Booked elsewhere! Keep the $138 I'm not gonna bother! I have the Police Report and will deal with it thru my Credit Card!
Stayed 1 night in Jun 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

6/10 Okay

John

Disliked: Property conditions & facilities
A disappointed visitor
We stayed at this hotel for 4 nights. It was a very run down hotel that was slowly being renovated. The daily room service consisted of what was asked for on the day otherwise nothing happened. It felt and looked like we were the only guests in the hotel with some itinerant people coming and going. A number of locals appeared to live in the car park and at times there was a lot of noise. Within 300 feet of the hotel there were up to 10 locals sleeping rough on the streets. This could improve after the renovations are complete but I doubt it. Would definitely not stay there again or recommend it to others.
Stayed 4 nights in Jul 2018

4/10 Poor

MP, AK

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel very dirty, no A/C, no TV. Room carpet, bathroom and walls filthy, not cleaned in who knows how long. Owners courteous but dk nit recommend a stay here. For the price I could have found an older hotel that was clean with functioning amenities.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location was good, the staff was friendly and accommodating and the room was sufficient
Stayed 2 nights in Aug 2017

4/10 Poor

Alenya

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the stay
The lobby smelled staff reminded us 5 times check out was at 11 I know hotel rules... felt as they tried to hurry guest out.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Crusing
Motel is old,but clean.The location is not the best,and nothing around to eat. The manger can not speak English very well.
Stayed 1 night in Jul 2017

4/10 Poor

Linda, rural Alaska

Liked: Staff & service
Disliked: Property conditions & facilities
Room had dirty walls and baseboard heaters.
Room had dirty baseboard heaters. Holes and rough areas on the dirty walls were speckled in prep for painting but it looks like the painter never showed up! Freezer was caked with ice and unusable. Missing bulbs in lamp. Bed was very comfortable and clean, however.
Dirty baseboards and walls
No bulb and speckled walls.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
ok hotel close to airport
ok for one night. staff was very helpful, close to some cafes.
Stayed 1 night in Jun 2017

6/10 Okay

Gary

Disliked: Cleanliness, room comfort
A place to sleep, not to stay.
The hotel is under much needed construction. Our room was on the third floor and there is no elevator in the building(carried 50lb suitcase up three flights). The bedding was worn with the sagging mattress issues.
Stayed 1 night in Jun 2017

6/10 Okay

Andrea, Vacaville,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a night in anchorage
It was great. My family loved it

6/10 Okay

Verified traveller

didnt spend to much time in room
ok

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed in this hotel. Not what I expected for a lodge.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
OMG, never again
This was a good experience, as I learned never to go that cheap again. There are no words that could convey this experience adequately. Let me just say I was afraid to sleep in the bed and took a shower on the way out. I wish I spent the extra money and slept in a descent room.

2/10 Terrible

Bill, indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty old hotel
The exterior photos on line are not of this hotel. This is an old dirty rundown hotel. The lobby, hallways is total filth. The room was just a bit better. I would recommend not staying here. It reminds me of a hotel that rents by the hour.

6/10 Okay

Verified traveller

Liked: Cleanliness
It was OK
I was a little leary when I first showed up. The guy at the front counter wasnt the nicest. The first thing I saw was a sign that says no refunds on room after paying. The room however was pretty clean and was very quiet. I was one of the cheaper rooms in anchorage. I was just looking for a place to sleep after airport. Would stay again.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Wasn't worth $100
Too hot, no ceiling fan, no window screen, no house keeping, no elevator, no ice machine, coffee pot in room but no coffee, no second lock on door, and NO BREAKFAST even thou continental breakfast was advertised! It was a decent and clean room.

6/10 Okay

Greg, Portland, OR, USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rough on the outside but clean on the inside.
Initial reaction is that it is run down, because it's an old hotel. But when we actually opened the room door we found that it was in great shape- clean and nice. You get what you pay for. I wasn't in the mood to pay for services I didn't need. All I needed was a nice clean room and shower for the night. I didn't need or want to pay for a splashy lobby.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Dump and Worst Hotel to even spend a night
Worst Experience -Big mistake of choosing this one- I would never have thought this to be the biggest dump in a downtown vicinity. To start off the Owner is very rude - does not know the world hospitality - looks like this like more like a extended house that they are running. Stinks very badly from the Lobby - hallway and in the room - Luckily I was able to open the window to get some fresh air throughout the night.See's kid friendly but watch out that is a pure trap to get Families to book `em. Save your money the $10 - $20 definitely makes a difference in this case.

2/10 Terrible

AK Traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How Rude!!
The hotel staff was the most disappointing part of my experience with this place. The rooms were passable, but the staff was atrocious. They have no business in the hospitality industry. As an alaskan resident and frequent visitor to Anchorage, I have stayed in a LOT of hotels and this was, by far, the worst.

4/10 Poor

Paul, North Pole

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Anchorage Suites Lodge :(
The room was nice, but had several flaws. Lightbulbs missing, no hand towels, no tissues, and service wasn't really quick. The outside of the hotel needs upkeep. Very small lobby too. Upon check in, we were told that they had a very sensitive fire alarm, and that we needed to make sure we showered with the bathroom door closed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Will be staying again
Outside and halls looked alittle rough but the room and staff were wonderful!! Will definitly stay again in the future

6/10 Okay

Verified traveller

Cheap Hotel
You usually get what you pay for. This hotel is an example of that adage I wouldn't stay here again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Never stay here!!!
When i got there the front desk person was really rude and when i got to my room is it was gross. I would not suggest anyone to stay there

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel and asome breakfast
Me and my wife spent 2 nights before our cruise trip. Good service and room was very clean. Continental breakfast was just baked waffle and fresh coffee and yogurt very healthy breakfast. Price and services was very reasonable. Very friendly staff. It was pleasant stay and we like to thank you staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel to recommend
We had conference in Anchorage for our tribe. Me and my wife had very plesant stay in this hotel. Atmosphere in neighberhood was safe. We really enjoyed in Anchorage. Room was nice and clean. Staff was very kind and professional. We like to recommend to our friend and other who wants to travel to Anchorage.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle was er niet en verder was het vies en oud.
Stayed 1 night in Aug 2019