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"We were welcomed in by Beth, with a huge warm smile and a friendly greeting. She was extremely helpful, from making check in a breeze to giving us advice about local taxis. She is a fantastic representative for your hotel, and definitely deserves recognition for her hard work. "

"Was amazing "

"N/A"

"You have cgarged me twice. How do I get a refund? j22pgj@gmail.com"

"Very lovely staff nothing was too much trouble "

"The layout of our suite was weird. The frosted glass bathroom door covered two electrical outlets when open. Other than that we would stay again but would bring more UK power converters. "

"Lovely friendly staff "

"Registering was quick and efficient. The staff were helpful. The Restaurant was excellent both food and staffing. "

"Range of healthy food included in a wide range of breakfast choice at the buffet. Staff friendly and helpful. Room clean and appealing due to its close proximity to Westquay shopping centre, Mayflower Theatre, cruise ships at Southampton harbour and rail links from Southampton central to london and other key cities. Hotel is nicely presented as high star rating but with robust values. Highly recommend and would definitely again"