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Reviews of Hidden Pearl Hotel - Janus Luxury Suites

3 out of 5
Hidden Pearl Hotel - Janus Luxury Suites
Narciso Avenue Corner, 22nd Street, Malabanas, Angeles City, Pampanga

Reviews

6.2
Rating 10 - Excellent. 5 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 6 out of 32 reviews" "
Rating 2 - Terrible. 5 out of 32 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Miki

Travelled with family and small children
Liked: Staff & service
Cheap but old building.cracks on the floor.room #8 ref wasn't working . bedbugs on bed that made my daughter's skins red and itch.
Stayed 3 nights in Oct 2023

6/10 Okay

Rosella

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you paid for. The staff is friendly and attentive. The property itself is old and needs some maintenance. The kitchen smells of fish. Overall though, expectation should not be much as the price is the lowest in the area.
Stayed 1 night in Sep 2023

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

6/10 Okay

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for in most cases
Instead of fixing the broken 2 burner cooker, the mgmt just bought a cheap 1 burner portable unit and placed it on top of the broken unit. The bedsheets are too small to tuck in, I hate the feeling of bedsheets coming loose in the middle of the night. I would give a better review if the owner/mgmt would fix up the pllace a bit,
Stayed 2 nights in Aug 2023

6/10 Okay

ROSS

Liked: Staff & service
Disliked: Property conditions & facilities
Power outlets some loose and very dodgy , we lost light to bathroom on the last day and the staff couldnt fix it, not there fault though sounds like owner needs to do some maintenance.
Stayed 7 nights in Jul 2023

8/10 Good

Miki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We often stay in this hotel because we like the one pool.almost everyweekend we stay at this hotel.i wish they have membership or discount to the royal guests like Marriott hotel.i.was a supervisor at Florida Marriot hot
Stayed 1 night in Jul 2023

8/10 Good

Miki

Travelled with family and small children
Liked: Cleanliness, staff & service
Cheap but old rooms and bldg.not super clean not too dirty.cracks on the floor room #7
Stayed 1 night in Jul 2023

8/10 Good

Miki

Travelled with family and small children
Liked: Cleanliness, staff & service
Just old bldg and rooms.some ref and Aircon don't work properly .I stays here almost everyweek and have tried different rooms.but this hotel is cheaper and good for short stay
Stayed 1 night in Jun 2023

2/10 Terrible

rogelio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Property condition not maintained. Towels old looks like a rug and smells bad. I did not use it. It said in its advertised amenities that "Parking is Included" but they do not have parking space for guests. You have to park in the public streets if uou are lucky to find one and not safe to park in the streets.
Stayed 1 night in Apr 2023

4/10 Poor

David

6/10 Okay

Nelia

Travelled with family
My place ticket got canceled due to Covid case
Stayed 10 nights in Dec 2021

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like an apartment
King Suite is just amazing for a budget place, including for long-stay (like finally us) guests - two clean and spacious separate rooms (living room+kitchenette complete with utensils, and a bedroom) by the pool. And, as the bedroom is behind, the pool noise didn't bother us. No view from the window, but it's understandable for the ground floor. The location is good, the upscale Kandi towers are nearby, as well as quite a few other hotels and apartments, and the neighborhood is neither too touristic (but still an easy and safe walking distance to the main bar areas) nor too quiet, good both for a short and a long stay. The only problem was that the several Wi-Fi routers on the lower floors didn't work or were slow. That was one of the reasons we moved later to (and still staying in) the smaller room on the 3rd floor, where both Wi-Fi and mobile connectivity are excellent. Hopefully, this technical problem will be solved for future guests' convenience.
Stayed 4 nights in Jan 2021

2/10 Terrible

Jermaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible!
Stayed 2 nights in Dec 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
I liked the presidential room. It had plenty of space. It was alittle dated but still nice. Overall a good place to stay.
Stayed 3 nights in Feb 2020

8/10 Good

Antoine

Liked: Cleanliness, staff & service
You get what you pay for.
The hotel was great for what was to be expected for the price. However not easy to find. And the actual bed even although with clean sheets on top had me a bit uneasy, being it was grossly stained. Even thinking about it now makes me a bit nauseous. The shower water pressure was greatly lacking at best but enough to do your business and move on with your day. But the staff was accommodating and polite the location was perfect for hanging out on walking street. And the overall cleanliness to the hotels lobby and shared areas was welcoming.
Stayed 3 nights in Dec 2019

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent location but angeles has dirty foods for fo
Take care about the bias vs foreigners in the area. Its Angeles afterall, the devils city. We found it well but this place is ideal for men looking sex only. Careful where you eat. Luckily we just visit viewing purposes and always carry the remedy for food poisoning wherever we go In phil. No problem w the hotel just take care in ageles city!!! Lots of beggars with curses to those who dont give them for free etc. Welcome to angeles! Hotel staff nice though.
Stayed 1 night in Oct 2019

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Jay, Seattle

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Location and price are huge positives. This building is pretty old and it’s showing. Wi-Fi was okay.
Stayed 11 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing you should take it off your listings it’s a scam this hotel
Stayed 12 nights in Feb 2019

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent little Apartment. Great cable and Aircon.
Stayed 2 nights in Feb 2019

4/10 Poor

Sam, Beijing

Disliked: Cleanliness, staff & service
The pool is inviting but opened at specific times...nosafety gears available though.The furniture is overaged and the tiles are cracking under your feet..potential hazard if you are barefooted.Staff needs to wear a smile and feel more welcoming.
Stayed 13 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location off this hotel is not ‘by far’ as indicated on the map from CheapTickets! Very disappointed... Hotel room was ok for this price. A bit noicy but spacious. The bed is really to small for 2 people
Stayed 3 nights in Jan 2019

4/10 Poor

Markus

Disliked: Cleanliness, amenities
Zimmer könnten renoviert werden. Das Wort LUXUS unpassend, wie ich finde. Personal gut und freundlich . Wird NICHT!!!! täglich gereinigt. Minuspunkt dafür.
Stayed 12 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
큰 바퀴벌레 5마리 하룻밤동안
방에 들어가자마자 큰 바퀴벌레가 저에게 기어왔고 직원이 잡아주었습니다. 하룻밤 동안 큰 바퀴벌레 4마리를 보았습니다. 숙소주변은 매우 위험했고 잠깐 편의점 외출하는 동안 날치기를 당할 뻔 하였습니다. 꼭 다른 숙소로 예약하시기를 바랍니다.
Stayed 1 night in Jul 2023

10/10 Excellent

Katsumi

Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Oct 2022

8/10 Good

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

kinya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
安いフィリピンホテルは最悪
カップラーメンを食べるのにケトルンがほしいとフロントの女に言ったのですが持って来てくれなかったり部屋に大量のアリが出て掃除をお願いしても何もしてくれませんでした。日本語しか喋れないので知合いのフィリピン人に来てもらってフロントの女に何故ルームクリーニングとケトルンを頼んだのになにもしないって聞いたら聞いてないと言われホテル12泊でしたが3日で他のホテルチェンジしました。お金はクレジットカードで払ってあるので返金出来ないとの事！ 最悪のホテルです！後、地図とホテルの場所が全く違います。
Stayed 12 nights in Aug 2019

4/10 Poor

Hitoshi

Disliked: Cleanliness
案内図では繁華街通りの近くに位置していたが、実際は繁華街通りから5分ほど南に歩いた位置であった。そのため何回も人に尋ねてからようやくホテルを見つけた。室内に調理器具や冷蔵庫があるので自炊できる。しかし白黒のシーツは化粧品の臭いがしており新しく交換されたものとは思えなかった。Although it was located near downtown street in the guide map, in fact it was the position which walked about 5 minutes south from downtown street. So I finally found a hotel after asking people many times. There are cooking utensils and refrigerators in the room so you can cook yourself. However, the black and white sheet was smelled of cosmetics and it did not seem that it was newly exchanged.
Stayed 1 night in Jan 2019