Lobby sitting area

Reviews of AG Hotels Antalya

AG Hotels Antalya
Aspendos bulvari kiziltoprak mah. no 27A, muratpasa antalya, Antalya, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 264 reviews" "
Rating 8 - Good. 60 out of 264 reviews" "
Rating 6 - Okay. 22 out of 264 reviews" "
Rating 4 - Poor. 9 out of 264 reviews" "
Rating 2 - Terrible. 16 out of 264 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ibunu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are placed on a concrete slap with high chance of flipping at night with high health and safety risk Rooms got a large column leaving no room to move around the bedroom The windows are not sound proof. Can hear detailed noises from the car and children's voices in the street
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close were we wanted to be
Stayed 4 nights in Apr 2024
Response from Ag Hotels Management on 5 May,2024
John, thank you for your review! We're glad to hear that our location was close to where you wanted to be. If there's anything we can improve on for your next stay, please let us know. AG Hotels.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel atmosphere and cleaningness.
Stayed 9 nights in Mar 2024
Response from Ag Hotels Management on 5 Apr,2024
Dear Guest Mohammed,Thank you for your excellent rating and kind words! We're thrilled to hear that you enjoyed the atmosphere of our hotel and found it to be clean and welcoming. Providing a pleasant and hygienic environment for our guests is one of our top priorities, and we're delighted that you appreciated it. Your satisfaction is very important to us, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.Kind Regards,

10/10 Excellent

Olga

Stayed 5 nights in Jan 2024
Response from AG Hotels Team on 2 Mar,2024
Dear Guest Olga,Thank you for rating us 5 out of 5! We are delighted to hear that you had such a positive experience during your stay. Your satisfaction is our top priority, and we are thrilled that we met your expectations. If you have any further feedback or if there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back for another exceptional stay soon!Kind Regards,

2/10 Terrible

Marcin

Stayed 1 night in Jan 2024
Response from AG Hotels Team on 26 Jan,2024
Dear Guest,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about the specific issues you encountered so that we can address them. If you're willing to share more details or provide additional feedback, please feel free to do so. We value your input and would like to ensure that any concerns are addressed for future improvements. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right in the future.Kind Regards,

10/10 Excellent

Niranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is underground, but can be tough to maneuver. Also limited spots but good amount of parking space.
Stayed 1 night in Jan 2024
Response from AG Hotels Team on 26 Jan,2024
Dear Guest,Thank you for sharing your feedback regarding the parking facilities. We appreciate your comments on the underground parking, although we regret to hear that it can be challenging to maneuver. We understand the importance of providing convenient parking for our guests, and we will certainly take your feedback into consideration as we work to improve this aspect.It's good to know that there is a good amount of parking space available, even though the spots may be limited. We are constantly looking for ways to enhance the overall experience of our guests, and your input helps us in this process.If there are any specific suggestions or preferences you have for improving the parking situation, please feel free to share them with us. We want to ensure that your stay is as comfortable and hassle-free as possible.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another positive experience.Best regards,

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AG Hotels Ekibi on 18 Dec,2023
Değerli misafirimiz,Mükemmel değerlendirmeniz için teşekkür ederiz! 10 üzerinden aldığımız puan, konaklamanızdan memnun ayrıldığınızı duymak bizim için gerçekten sevindirici. Bu olumlu geri bildiriminiz, bizim için büyük bir motivasyon kaynağıdır.Eğer paylaşmak istediğiniz özel bir deneyim veya öneriniz varsa, lütfen bize bildirin. Sizden gelen geri bildirimler, hizmet kalitemizi sürekli iyileştirmemize yardımcı olur.Sizi tekrar ağırlamaktan ve sizi bir sonraki konaklamanızda yine memnun etmekten mutluluk duyarız.Saygılarımızla,

8/10 Good

Anupama

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and reasonable price. Rooms were not that soundproof though so woken up in the mornings.
Stayed 2 nights in Dec 2023
Response from AG Hotels Team on 18 Dec,2023
Dear Guest Anupama,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be nice and reasonably priced. We appreciate your kind rating of 4 out of 5.I apologize for any inconvenience caused by the soundproofing in the rooms not meeting your expectations. We take your comments seriously and will certainly look into ways to address this issue to enhance the overall guest experience.We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything specific you would like us to address or if you have further suggestions, please feel free to reach out to us directly.Kind Regards,

8/10 Good

Salim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AG Hotels Ekibi on 21 Nov,2023
Değerli Misafirimiz Salim,Değerlendirmeniz için teşekkür ederiz! 8 puan almak bize neyin iyi gittiğini ve nerede geliştirmeler yapabileceğimizi anlamamıza yardımcı oluyor. Herhangi bir özel geri bildiriminiz veya gelecekteki konaklamalarınız için talepleriniz varsa, lütfen bize bildirin. Sizi tekrar ağırlamaktan mutluluk duyarız ve daha yüksek bir puan alabilmek için elimizden gelenin en iyisini yapmaya devam edeceğiz.Saygılarımızla,

10/10 Excellent

eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Oct 2023
Response from AG Hotels Team on 21 Oct,2023
Dear Eva,Thank you for your excellent rating! We are delighted to hear that you had a very nice experience during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon. If you have any specific comments or suggestions, please feel free to share them with us.Warm regards,AG Hotel Team

10/10 Excellent

Gerry

Liked: Staff & service, property conditions & facilities
Hotel was nice staff were very friendly and helpful
Stayed 3 nights in Oct 2023
Response from AG Hotels Team on 21 Oct,2023
Dear Gerry,Thank you for taking the time to share your thoughts on your recent stay with us. We're thrilled to hear that you found our hotel nice and that our staff was friendly and helpful. Your positive feedback is greatly appreciated, and it motivates us to continue providing top-notch service.If you have any additional comments or suggestions to make your experience even better in the future, please don't hesitate to let us know. We look forward to the opportunity of hosting you again in the future.Warm regards,AG Hotel Team

8/10 Good

Hamid

Travelled with family
Liked: Staff & service
Not luxury but ok
It was an ok hotel with excellent staff but it was way overpriced, bad parking and not very clean guests. Some guests left their food garbage in the yard and cats spreaded it all around.
Stayed 2 nights in Oct 2023
Response from AG Hotels Team on 21 Oct,2023
Dear Hamid,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your honest assessment of our hotel. While we're pleased to hear you found our staff excellent, we apologize for any inconveniences you experienced.We regret to learn about the issues with cleanliness and parking. Rest assured, we will address these concerns with our team to ensure improvements in these areas. The behavior of some guests leaving garbage is unfortunate and not representative of our standard of cleanliness. We always thrive and work in our Hotel hygiene and cleanliness. This unfortunate image taken in the early morning before our Housekeeping started their shift we always take care of any situations to give you alltogether a better experience.We appreciate your feedback as it helps us identify areas for enhancement. If you choose to stay with us again in the future, we hope to provide a more enjoyable experience.Kind regards,AG Hotel Team

10/10 Excellent

Yaaseen

Stayed 7 nights in Sep 2023
Response from Ag Hotels Management on 8 Oct,2023
Thank you!

10/10 Excellent

Zain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, immaculately clean, no issues
Our stay at AG hotels Antalya was highly pleasant. All staff provided exceptional service and were very accommodating with any requests we made; especially shamsuddin and merve ! The rooms were cleaned/restocked daily to an immaculate level. The hotel is highly modern and aesthetically pleasing.
Stayed 5 nights in Sep 2023
Response from AG Hotels Team on 14 Sept,2023
Dear Zain,Thank you for sharing your wonderful review of your stay at AG Hotels Antalya. We are delighted to hear that you had a highly pleasant experience with us and that you appreciated our exceptional service and accommodations.We will be sure to pass along your kind words to Shamsuddin, Merve, and the entire team who work hard to ensure our guests have a memorable stay. Knowing that our guests had a comfortable and enjoyable stay is always our goal.It's fantastic to hear that you found the hotel to be modern and aesthetically pleasing. Your feedback is greatly appreciated, and it motivates us to continue delivering the best possible experiences to our guests.We look forward to welcoming you back on your next visit to Antalya, and we will strive to make your future stays just as enjoyable as this one.Best regards,AG Hotels

10/10 Excellent

Razwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair this property was spot on, nice breakfast , clean and smart rooms, polite staff.
Stayed 1 night in Sep 2023
Response from AG Hotels Team on 11 Sept,2023
Dear Guest Razwan,Thank you for choosing AG Hotels for this kind review. We are pleased to have you as a guest here and we look forward to welcome you again!Kind Regards

6/10 Okay

Aarthi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staffs are not very helpful.
Stayed 1 night in Aug 2023
Response from AG Hotels Team on 31 Aug,2023
Dear Aarthi,Thank you for taking the time to provide feedback about your recent stay with us.We apologize for any inconvenience you may have experienced with our staff's assistance during your stay. We take guest feedback seriously and will use your comments to improve our services.We value your input and hope that you will consider giving us another chance to provide you with a more positive experience in the future.Best regards,AGHotels Guest Relations Department

2/10 Terrible

mustafa

Liked: Cleanliness
Disliked: Staff & service, room comfort
Below average, service is not great
Unfortunately, the hotel is below average; 1- The receptionist is not helpful ( not all of them) 2- No room service after 8 3-if u ask for anything over the phone they will said yes yes we will help u, then they don’t actually help. 4- Room are very small ( don’t believe the photos) 5 - No blanket/ Duvet but only a Sheet on the bed and we ask them for a blanket/ Duvet, the receptionist said we will send you one but nothing arrived.
Stayed 2 nights in Aug 2023
Response from AG Hotels Team on 14 Aug,2023
Dear Mustafa,Thank you for sharing your feedback regarding your recent stay with us.We sincerely apologize for the disappointing experience you encountered during your time at our hotel. Your comments about the service and facilities are concerning, and we take them seriously. We understand the importance of attentive and helpful staff, and we're sorry if you felt that some of our receptionists didn't meet your expectations.Regarding room service and phone assistance, we apologize for any misunderstandings or inconveniences you experienced. Your feedback highlights areas where we can improve our communication and service delivery.We're sorry to hear that the room size and amenities didn't meet your expectations. It's important to us that our guests feel comfortable and well-cared for during their stay.Your feedback is valuable to us, and we appreciate your honesty in sharing your experience. We hope you'll give us another opportunity to provide you with a better stay in the future. If you have any further comments or concerns, please don't hesitate to reach out to us.Best regards,AG Hotels Guest Relations

10/10 Excellent

Jose

Stayed 3 nights in Aug 2023
Response from AG Hotels Team on 3 Sept,2023
Hello Jose,Thank you for taking the time to share your review. We're delighted to hear that you had a positive experience during your stay at AG Hotels. Your feedback is valuable to us, and it's wonderful to know that you enjoyed your time with us.If you have any specific comments or suggestions on how we can make your future stays even better, please don't hesitate to let us know. We always aim to provide the best possible service to our guests.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,AG Hotels Management

2/10 Terrible

Igor

Stayed 1 night in Aug 2023
Response from AG Hotels Team on 15 Aug,2023
Dear Guest Igor,Thank you for your valuable feedback. Guest satisfaction is of utmost importance to us, and it seems like we didn't meet your expectations based on the score you provided. We would like to understand what went wrong in order to provide a better experience. If you have the opportunity, please share more details with us. We would like to have the chance to welcome you again and offer a more positive experience.Kind Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
Hotel was a huge disappointment. Lobby area is nicely decorated but Signs of wear all around (dirty carpets, water damage). Room smelled like mold, as did the towels. Dark rooms, and no storage. Bathroom was cramped and not designed well, the floor always stayed wet from the shower. Hotel is in an industrial area. Manager was nice but rest of staff were meh. I wouldn’t come back and I couldn’t wait to check out.
Stayed 2 nights in Jul 2023
Response from AG Hotels Team on 14 Aug,2023
Dear Guest,Thank you for taking the time to share your thoughts about your recent stay with us.We apologize for the disappointments you encountered during your time at our hotel. We understand that your experience fell short of your expectations, and we take your feedback seriously. It's regrettable to hear that you found signs of wear around the hotel and that the room conditions, including the smell and the dampness, were not up to standard.We appreciate your kind words about our manager and are sorry to hear that the rest of the staff's service didn't meet your expectations. Providing excellent service is crucial to us, and we apologize for any inconsistencies you encountered.Your feedback is invaluable to us as it helps us identify areas for improvement. We hope that you will reconsider staying with us in the future, as we would love the opportunity to provide you with a more positive experience. If you have any further questions or concerns, please don't hesitate to reach out to us.Best regards,AG Hotels Guest Relations

8/10 Good

Alihan

Business traveller
Stayed 3 nights in Jul 2023
Response from AG Hotels Team on 15 Aug,2023
Dear Guest Alihan,Thank you for sharing your feedback and giving us a rating of 8 out of 10. We're pleased to see that you had a positive experience with us. Your satisfaction is our top priority, and we're glad to have met your expectations. If there's anything specific you appreciated or any suggestions you have for further improvement, please feel free to let us know. We look forward to welcoming you back for an even better stay in the future.Kind Regards,

6/10 Okay

Eyad

Disliked: Staff & service
N/A
Stayed 2 nights in Jul 2023
Response from AG Hotels Team on 15 Aug,2023
Dear Guest Eyad,Thank you for taking the time to provide your feedback and for giving us a rating of 3 out of 5. We apologize if your experience fell short of your expectations. Your input is important to us, and we'd like to understand better what aspects of your visit could be improved. If you'd like to share more details or suggestions on how we can enhance your experience, please feel free to do so. We hope to have the opportunity to make your next stay more enjoyable.Kind Regards,

8/10 Good

Jassim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2023
Response from AG Hotels Team on 15 Aug,2023
Dear Guest Jassim,We greatly appreciate your feedback and the 8 out of 10 rating you've given us. It's fantastic to hear that your experience was positive overall. We're committed to continuously improving and providing you with the best service possible. If you have any further comments or suggestions for us to reach that perfect 10 next time, please don't hesitate to share. We're excited to have the chance to welcome you back and exceed your expectations.Kind Regards,

8/10 Good

Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff. Breakfast is very good for the rate. Orange juice or any other juice for breakfast is an additional charge. Negatives are, the room smelled of stale water and there was a pool of water in front of the hotel from overwatering the plants. Not convenient when getting in and out of cabs.
Stayed 6 nights in Jul 2023
Response from Ag Hotels Management on 30 Jul,2023
Dear Guest,Thank you for choosing to stay at our hotel, and we truly appreciate your valuable feedback.We are glad to hear that you found our hotel to be very clean, and our staff friendly. Providing a clean and pleasant environment for our guests is a top priority, and we are delighted that we met your expectations in this regard. It's also wonderful to know that you enjoyed the breakfast, finding it to be of good value.We apologize for the inconvenience you experienced due to the additional charge for orange juice or other juices during breakfast. Your feedback is essential to us, and we will review our breakfast offerings to ensure clarity and transparency for our guests.However, we are sorry to hear about the issues you encountered in your room. We take your comments seriously, and we will address the stale water smell to ensure a more pleasant and comfortable stay for our future guests.Regarding the puddle that occurred in front of the garden by watering the plants we're deeply sorry for that and you can be sure we will take this matter seriously and investigate it to solve this problem efficiently for your future visits.Once again, we thank you for your feedback, as it helps us identify areas where we can improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.If there is anything else you would like to share or any specific requests for your next visit, please do not hesitate to contact us directly.Best regards,AG Hotels Team.

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this hotel it is very clean and nicely decorated. The front desk staff was very friendly and helpful. My friend forgot his ring in the bathroom and had a flight to catch so he was already on the way to the airport. The hotel staff sent the ring over in a taxi for him so he wouldn’t miss his flight. Amazing service we will definitely return to this hotel next time we are in Antalya.
Stayed 1 night in Jul 2023
Response from AG Hotels Team on 28 Jul,2023
Dear Melisa,Thank you for your great review and feedback. We're always more than happy that we've been able to give you a great experience in our hotel . Our solely aim is always give our guests a forgettable memories and to have unproblematic accommodation. You're always welcomed. And we would love to accommodate you, friends and your family again in the future. Thank you for your kind words. We're so delighted. Hope to see you again in your future vacations.Kind regards,AG Hotels Team

8/10 Good

Mamoun

Stayed 2 nights in Jul 2023
Response from AG Hotels Team on 19 Jul,2023
Dear Guest Mamoun,Thank you so much for your kind rating! We're thrilled to learn that you had a great experience during your stay with us and that you scored us 8 out of 10. Your feedback means a lot to us as it helps us understand what we're doing right and how we can further improve to make your future visits even better.If there are any specific aspects of your stay that you particularly enjoyed or any areas where you think we can enhance our services, we'd love to hear more. Our goal is to provide you with an exceptional and memorable stay, and your input is invaluable in achieving that.Once again, we truly appreciate your positive feedback and thank you for choosing our hotel. Should you have any questions or need any assistance in the future, please don't hesitate to reach out. We eagerly await the opportunity to welcome you back for another wonderful experience.Kind Regards,

4/10 Poor

mohammad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice hotel , but there is no room service at the time of the check in which made us wait 2 hours to check in, i booked a child on Expedia but they made me pay again at the property. Rooms are nice but extremely small
Stayed 3 nights in Jul 2023
Response from AG Hotels Team on 11 Jul,2023
Dear Guest, It was 22:00 in the evening when you checked in to the hotel. Although we did not provide service at that hour, we had personnel brought in for a special service for you. We charged you for entering 1 missing child in the reservation you made from Expedia because 3 years old and above are charged at our hotel. You requested an extra bed in your rooms, but you did not inform us about this before. If you had let us know, we could have pre-arranged your rooms the way you want them. When you arrived at the hotel, you said that you wanted an extra bed in your room. Even though you didn't make any requests about your room in advance, we had staff brought in for you at a late hour and arranged your room the way you wanted. Although you did not inform us in advance and did not enter the information of 1 of the children, we helped you as much as possible. We are very sorry that you ignored our help and blamed it on us. In addition, room sizes, how many square meters the rooms are written on Expedia. We hope that you will thoroughly read and understand the hotel information and make your next reservation.Kind Regards

10/10 Excellent

Artyom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good modern hotel with not high price. Its about 20 minutes away walking from best district in Antalya - Old City.
Stayed 2 nights in Jun 2023
Response from AG Hotels Team on 4 Jul,2023
Dear Guest Artyom,Thank you for sharing your wonderful feedback regarding your recent stay at our hotel. We're delighted to hear that you found our establishment to be an excellent choice, offering modern amenities at an affordable price.It's great to know that you appreciated the location of our hotel, which is just a short 20-minute walk away from the renowned Old Town district of Antalya. This proximity allows our guests to explore and experience the vibrant atmosphere and historical charm that the area has to offer.We strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we were able to meet your expectations. Should you have any further inquiries or require assistance with anything, please do not hesitate to reach out to our dedicated guest relations team. We look forward to welcoming you back for another remarkable stay in the near future.Kind Regards.

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from AG Hotels Team on 4 Jul,2023
Dear Guest Shadi,Thank you for taking the time to rate your recent experience at our hotel. We are thrilled to see that you have awarded us a perfect score of 5 out of 5.Your feedback is highly valuable to us, as it allows us to gauge the level of satisfaction our guests experience during their stay. We are glad that we were able to meet and exceed your expectations, providing you with a memorable and enjoyable visit.Should you have any further comments or suggestions for improvement, please feel free to share them with us. We are committed to continuously enhancing our services to ensure that each guest has a truly exceptional stay with us.We appreciate your support and hope to have the pleasure of welcoming you back in the future for another outstanding stay.Kind Regards.

10/10 Excellent

Christian

Good place to stay, nice environment, and excellent staff. Housekeeping was excellent and the receptionist are very good at there job. Will stay at again.
Stayed 4 nights in Jun 2023
Response from AG Hotels Team on 28 Jun,2023
Dear Guest Christian,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a pleasant experience during your recent stay at our hotel.It's wonderful to know that you found our property to be a good place to stay, with a nice environment. We take great pride in creating a comfortable and welcoming atmosphere for our guests.We are also thrilled to hear that our staff left a positive impression on you. Our team members strive to deliver excellent service and ensure that our guests feel well taken care of throughout their stay. We will certainly pass along your compliments to our housekeeping and reception teams.We truly appreciate your kind words and we're honored that you would choose to stay with us again in the future. Should you have any future travel plans, please do not hesitate to reach out to us. It would be our pleasure to welcome you back and provide you with another enjoyable stay.Once again, thank you for your feedback and for being our valued guest.Kind Regards.

10/10 Excellent

Marat

Stayed 2 nights in Jun 2023
Response from AG Hotels Team on 23 Jun,2023
Thank you.

8/10 Good

Ali, Manotick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Great staff, however smaller Rooms then shown in the pictures. The bed wasn’t as comfortable as we anticipated but that’s a personal preference.
Stayed 8 nights in Apr 2023
Response from AG Hotels Team on 9 May,2023
Dear Guest Ali,First of many, we would like to thank you for choosing us as your hosts. Our hotel is an up-and-coming establishment which values insight from its customers/guests when they shine their light upon our work which we implement every day. In order to improve ourselves for the better, we thank you for your lovely comments. In the future, we believe that you will comeback to our lovely hotel to reevaluete the whole experience, until then,Kind Regards

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff, clean room, amazing environment, short tram ride to centre
Stayed 5 nights in Apr 2023
Response from AG Hotels Team on 3 May,2023
Dear Guest Sam,We are proud to say that we have encountered a guest in your calibre. Hosting lovely guests such as yourself have been the past part of our jobs since day one. We also would like state that we would be honoured if you could pay a visit to us whenever you get the chance to.Kind Regards.

10/10 Excellent

Ayhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in antalya, excellent reception staff checkin was a breeze, excellent breakfast staff and delicious, very nice room decorations, very clean rooms, free parking onsite, a different hotel design experience
Stayed 1 night in Apr 2023
Response from AG Hotels Team on 3 May,2023
Dear Guest Ayhan,First and foremost, we want to say our thanks for your accommodation here at the AG Hotels Antalya. Our hotel have had the mission of ultimate satisfaction since the first they it opened its doors to our guests, and we are proud to say that we keep on doing the best work out there in order to satisfy our customers every need when we get the chance to do so. We would again be proud to be able to host you once more if you'd like to visit us again.Kind Regards.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and hotel are spotlessly clean. Bedrooms large, bathrooms too. Lots of hot water and great pressure in the shower. Totally safe parking in their underground parking garage. Breakfast is amazing.
Stayed 1 night in Mar 2023
Response from AG Hotels Team on 11 Mar,2023
Dear Guest Karen,We are proud to hear that you enjoyed every bit of your accommodation here at the AG Hotels Antalya. As a pretty young and up-and-coming team, we are working with a deliberate manner in order to satisfy every need of our guests by being active 24/7. We value every piece of advice and insight which given by our guests. That is why we always improve your accommodation further and truely, it will continiue to do so.Kindest Regards.

10/10 Excellent

Telman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, comfortable rooms. Very convenient location accessible by tramvay. Beautifully designed restaurant and rooms.
Response from AG Hotels Team on 9 Jan,2023
Dear Guest,First and foremost, we are honoured and thankful to have had the opportunity to host a guest such as yourself. We, as the team of AG Hotels Antalya, would like to have the same chance in order to accommodate you again whenever you get into the need of accommodation here in our magnificent city of Antalya. Also, we would like to thank you for your rating and lovely comments about our hotel. We hope to see you with us as soon as possible.Kind Regards.

10/10 Excellent

David

Stayed 1 night in Oct 2022
Response from AG Hotels Team on 4 Oct,2022
Dear Guest,Thank you for your kind feedback. We thank your for your rating and would like to host you again in the near future.Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stuff!
Stayed 7 nights in Sep 2022
Response from AG Hotels Team on 26 Sept,2022
Dear Guest,Thank you for those kind words of yours. We would really love to host you again in the near future.Kind Regards.

10/10 Excellent

Rahma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many positives about our stay in AG Hotels. As two female travellers we found the staff at reception extremely helpful and accommodating. Anything we required or asked of them was done quickly. They were especially helpful with travel and arranging outside trips. Our room was cleaned frequently and the cleaning staff were also very polite and nice to speak to. Breakfast was one of the highlights of our stay it was varied every day and always satisfying the breakfast staff were so welcoming and constantly making sure that we had drink top ups. Could not fault the staff during our stay and all the assistance they gave us was very appreciated. The hotel is close by to a metro station which is just across the road which was great to get to places such as Antalya Mall and taxis were cheap and convenient to be arranged. The hotel is not in the city centre but most places are under 20 minutes away by taxi. One of the only downsides to the hotel is the fact that it is located near a main road meaning there was a lot of traffic throughout the night however after a few days we got used to the noise and were able to sleep but it is something to keep in mind. Additionally, there is also no irons provided in the rooms and the only option is a paid ironing service which is also important to note. Overall though we were extremely happy with our stay and would definitely recommend this hotel for friendliness, cleanliness and accessibility. A special thank you to the staff.
Stayed 7 nights in Sep 2022
Response from AG Hotels Team on 26 Sept,2022
Dear Guest Rahma,We would like to thank you for your detailed review and kind words. We are honoured to have you well accommodated during your stay with us. Our staff work tirelessly everyday in order to provide the best customer service possible in a hotel, hand in hand with professionalism and compationate attitude. Like you have mentioned in your review as well, our location is at the one of the most well-trodden avenues in Antalya so that's why traffic and sound pollution can be a problem sometime. But overall, we are very pleased with your lovely feedback and would like to host you again in the near future. Kind Regards.

8/10 Good

tahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
The twin rooms are quite small. The location is far from beach and hot spots around Antalya. The tours offered are nice. They did not offer any help to help us with our onward travel. Overall it is a lovely modern hotel with good food very affordable. Close to airport which is a bonus but that’s about it.
Stayed 3 nights in Sep 2022
Response from AG Hotels Team on 21 Sept,2022
Dear Guest,We thank you for your kind review. We would like to improve ourselves in the future with your fruitful insight.Kind Regards.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Anastassiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night after the flight. Convenient to get from the airport, beautiful garden and nice breakfast.
Stayed 1 night in Sep 2022
Response from AG Hotels Team on 8 Sept,2022
Dear Guest,First off all thank you for your kind review. We would like to thank you for choosing to stay with us and we are also pleased to hear you have enjoyed your stay. In the future, we would again be honoured to host you.Kind Regards.

8/10 Good

Nordin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel but not location
Good Hotel, Nice breakfast, good service. The only setback is its location - not ideal to find food and it is along a major road and tramway. One has to walk about 1km to find something to eat.
Stayed 3 nights in Aug 2022
Response from AG Hotels Team on 1 Sept,2022
Dear Guest,We thank you for your kind review. Usually our guests and customers find our location great, since they want to be close to the city centre and the airport. But in your case you are right. With a taxi or a personal vehicle, our hotel is both near to the city centre and airport, but incase of walking, our location can be a bit further away from most of the restaurants and that's way we have an A La Carte Restaurant in our hotel. If we have to talk about the tramway, most of the time, people find it very scrumptious to have another means of transportation around them. But in your case you are right, since we are on one of the most well-trodden avenues in Antalya. To conclude our answer, we thank you again and again for your kind feedback. We are honoured to have you with us and expect you to come back once more. Kind Regards.

2/10 Terrible

ahmad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 10 p.m., called before arriving at the property. There was no help available to carry the luggage. Next, our room - a MASSIVE cockroach on our wall, chipped walls and a horrible smell. No air conditioning. When we reported the issue, the receptionist was extremely rude, and disinterested in helping us. He mentioned he’d send someone but took half an hour to do so while we waited in the lobby. Upon complaint, he became extremely rude and refused to help further. The restaurant staff was amazing though! Helped us get a taxi, and get as far away as possible from the place. Special thanks to the exceptional Expedia customer service who sorted us out for the rest of our stay.
Stayed 3 nights in Aug 2022
Response from AG Hotels Team on 30 Aug,2022
Dear Guest,We are utterly sorry for our inconvenience. You can be sure that the things which caused you trouble have been dealt with, and the people who have neglected you are no longer with our team. We are also proud of our restaurant staff because they have not let you down during a time like that. We would like you to return once more to our hotel in another time when you feel comfortable to do so. Like we said before, we apologize for our mistakes.Kind Regards.

6/10 Okay

Khalil général

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good except for the reception was very unhelpful and didnt show much intrest in helping us!
Stayed 1 night in Aug 2022
Response from AG Hotels Team on 30 Aug,2022
Dear Guest,Thank you for your feedback. We hope to make necessary changes in order to further satisfy our customers' needs.Kind Regards.

4/10 Poor

Fahrettin, San Francisco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were pretty small and noisy. The insulation was pretty poor and the cars and trams on the main road in front of the hotel were creating a lot of noise. The staff was helpful. They tried to find a quiet room for me but it didn’t work unfortunately. The last room they assigned to me had a bathroom door issue. The glass door was down and impossible to get into the shower. The maintenance person tried to glue the door but it went down again after 10minutes. Nicely designed hotel but lots of issues. I wish I picked another hotel.
Stayed 2 nights in Aug 2022
Response from AG Hotels Team on 26 Aug,2022
Dear Guest,Thank you for your insightful review. We hope to fix our current issues as soon as possible.Kind Regards.

6/10 Okay

Asif

Stayed 1 night in Aug 2022
Response from AG Hotels Team on 26 Aug,2022
Dear Guest,Thank your for your review.

8/10 Good

Syed Hunain

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice Vibe
Modernly designed Hotel, great place for young travelors. Overall offers all the basics you expect from a hotel of such caliber. Location is not ideal for those looking for walking around however if coming with car, no issue to get around as they have a car garage too in basement. A bit improvement can be done towards customer experience as hiring additional support staff. Plus one downside is although designed well, it soon becomes aparent of low cost construction.
Stayed 2 nights in Aug 2022
Response from AG Hotels Team on 19 Aug,2022
Dear Guest,First of all thank you for your kind and detailed review. In order to satisfy our customers in the future, we will try to improve ourselves inlight of your insight.Kind Regards.

8/10 Good

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location right by the bus and tram station. The hotel is clean and modern. The staff is also welcoming and friendly.
Stayed 2 nights in Aug 2022
Response from AG Hotels Team on 15 Aug,2022
Thank you for your kind feedback. We as a team, would hope to see you again with us. Please do grace us with ur presence whenever you can!

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. Underground parking is a bit of a tight fit in larger cars.
Stayed 1 night in Aug 2022
Response from AG Hotels Ekibi on 11 Aug,2022
Thank you for your feedback. Hope to see you with us again.