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Reviews of Radisson Serviced Apartments Antananarivo City Centre

4 out of 5
Radisson Serviced Apartments Antananarivo City Centre
Lot 1 et 16 2 Bis, Lalana Rahamefy Ambatonakanga, Antananarivo, Antananarivo Province

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 83 reviews" "
Rating 8 - Good. 13 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 0 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario Orlando

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and great location for exploring Tana. We will come back!
Stayed 4 nights in Mar 2024
Response from Chami MAYET on 2 Apr,2024
Dear Mario Orlando, We are pleased to welcome you in our Radisson Serviced Apartments Antananarivo City Center, and thank you for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted, that our service, our location was able to impress you and will forward your praise directly to all team. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regardsChami MAYETDuty Manager

2/10 Terrible

Nitesh, Mumbai

Business traveller
Liked: Cleanliness
Disliked: Amenities
They declined to upgrade my room. Nothing to do anything in hotel . Very bored hotel. Choked sink, television not working. Blocked view
Stayed 3 nights in Feb 2024
Response from Chami MAYET on 21 Feb,2024
Dear Mr. Nitesh,Thank you for taking the time to share your opinion. I cannot overstate my apologies for any inconvenience you are experiencing as this is not by far the experience and service we provide to our customers. Of course I have forwarded your comments to all teams to prevent this from happening again. The reason why we could not honor your request is that the establishment was full during your stay and to benefit from a free upgrade we invite you to join our Radisson Rewards program, so that we can change the impression you got from us. Please let us know when you plan to return to Antananarivo and I will personally assist you with your reservation and stay. I look forward to hearing from you.GreetingsChami MAYETDuty Manager

6/10 Okay

Savel

Liked: Cleanliness
Central and ok
Rooms nice a airy, centrally located. There is a lot of noise on the 4th floor because there is a bar on 5th floor and they move the furniture non stop!!!!!!!!!!!!
Stayed 2 nights in Jan 2024
Response from Chami MAYET on 8 Feb,2024
Dear Savel, Thank you very much for taking the time to provide your feedback and rating. We certainly agree that our rooms, our location are some of the great advantages of staying at the Radisson Serviced Apartments Antananarivo City Center. We really appreciate the comments that you have shared, as it's through such feedback that we can isolate issues and areas in need of attention. I noted your comments regarding your service experience in the room on 4th floor and do the necessary to doesn't happen again. We aim to deliver 5-star service each and every time, and on this occasion, we clearly failed to deliver. I sincerely apologies for the inconvenience this matter caused and thank you for bringing this to our attention. Once again, I do apologies for the inconvenience and we look forward to having you return and stay with us again in the not-too-distant future. Yours SincerelyChami MAYETDuty Manager

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Chami MAYET on 5 Jan,2024
Dear GENET Laurent,We are happy to welcome you to our Radisson Serviced Apartments Antananarivo City Center and thank you for sharing your valuable comments with us. It is very important to us that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted that all our services meet your requirements and will pass on your praise directly to the entire team. If you are planning your next trip to our exciting city, we would always be delighted to be your host again.Best regardsChami MAYETDuty Manager

6/10 Okay

Savel

Liked: Cleanliness, room comfort
Central location. The internet is POOR. Also I was on floor 4, and the 5th floor is a open restaurant. The furniture was frequently moved.
Stayed 6 nights in Dec 2023
Response from Chami MAYET on 28 Dec,2023
Dear Savel, Thank you very much for taking the time to provide your feedback and rating. We certainly agree that our location is some of the great advantages of staying at the Radisson. We really appreciate the comments that you have shared, as it's through such feedback that we can isolate issues and areas in need of attention. I noted your comments regarding your service experience in our restaurant and the internet speed. We aim to deliver 5-star service each and every time, and on this occasion, we clearly failed to deliver. I sincerely apologies for the inconvenience this matter caused and thank you for bringing this to our attention - I have spoken to both our IT and Restaurant Manager to review the claim and our restaurant set up to ensure that we get 'the simple things right’. Once again, I do apologise for the inconvenience and we look forward to having you return and stay with us again in the not-too-distant future. Yours SincerelyChami MAYETDuty Manager

10/10 Excellent

Opubo

Liked: Cleanliness, amenities, property conditions & facilities
Comfy place, good soundproofing, bathroom fully kitted, good location with nearby conveniences, helpful staff, Fabien was very helpful. Please fix the air con in the living area of room 803 and the water pressure in the rain shower is low. I'll return if I'm ever in Tana.
Stayed 3 nights in Dec 2023
Response from Chami MAYET on 19 Dec,2023
Dear Opubo, We are pleased to welcome you in our Radisson Serviced Apartments Antananarivo City Center, and thank you for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted, that our comfort, our localisation and our helpful staff in particulary Fabien were able to impress you and will forward your praise directly to all team. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regardsChami MAYETDuty Manager

10/10 Excellent

Soodhun

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Chami MAYET on 19 Dec,2023
Dear Shoodun, We are pleased to welcome you in our Radisson Serviced Apartments Antananarivo City Center, and thank you for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted, that you were able to fully enjoy your stay and will forward your praise directly to our employees. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regardsChami MAYETDuty Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service - a gem of a hotel in Tana!
Stayed 5 nights in Dec 2023
Response from Chami MAYET on 8 Dec,2023
Dear Beliyurguttu NandaKishor,We are happy to welcome you to our Radisson Serviced Apartments Antananarivo City Center, and thank you for sharing your valuable feedback with us.It is very important to us that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted that our cleanliness and helpful staff were able to impress you and will pass your praise directly to the entire team.Looking forward to welcoming you again soonBest regards

10/10 Excellent

Soodhun

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Chami MAYET on 4 Dec,2023
Dear Soodhun, We are pleased to welcome you in our Radisson Serviced Apartments Antananarivo City Center, and thank you for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted to read your satisfaction and will share it with the entire team. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Chami MAYETDuty Manager

10/10 Excellent

Beliyurguttu NandaKishor

Business traveller
Liked: Cleanliness, property conditions & facilities
Very professional staff . They are superb Clean property
Stayed 2 nights in Nov 2023
Response from Chami MAYET on 4 Dec,2023
Dear Beliyurguttu NandaKishor, We are pleased to welcome you in our Radisson Serviced Apartments Antananarivo City Center, and thank you for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Antananarivo. We are delighted, that our cleanliness and our helpful staff were able to impress you and will forward your praise directly to our employees. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Chami MAYETDuty Manager

10/10 Excellent

Junqiu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. Staffs are friendly. Room is clean. Only concern is walking outside property.
Stayed 1 night in Oct 2023
Response from Chami MAYET on 3 Nov,2023
Dear JUNQIU,Thank you for choosing and sharing your experience following your stay at Radisson Serviced Apartments Antananarivo City Center. We are delighted to read that you enjoyed your stay, and have noted your comment on safety outside and will do the necessary. We share your feedback with the entire team.Looking forward to welcoming you again soonRegards

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Highly recommend!
Stayed 1 night in Sep 2023
Response from Chami MAYET on 25 Sept,2023
Dear JENNIFER,We thank you for taking time to recommend and share your experience following your stay at Radisson Serviced Apartments City Center Antananarivo. We are delighted to read that you thoroughly enjoyed your stay. We share it with the whole team.Looking forward to welcoming you again soonRegards

2/10 Terrible

Ricky

Disliked: Room comfort
Stayed 2 nights in Aug 2023
Response from Lydie on 8 Sept,2023
I cant stress enough how sorry I am for the inconveniences you experienced, as that is not by far the experience and service we offer to our guests.Of course I have passed your comments to all the teams to avoid this from happening again. I have been informed that my team has fully reimbursed your stay as a compensation and i would like to offer you for your next stay a complimentary upgrade, so we can change the impression you got from us.Please, do let us know when you are planning to come back to Madagascar and I will personally assist you with your reservation and your stay.I look forward to hearing from you back.Regards

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were terrific!
Stayed 6 nights in Aug 2023
Response from Fenosoa Ramarozato on 13 Aug,2023
Dear Mrs. Durand, Thank you so much for choosing us for your stay. We are delighted to realize your satisfaction. Thank you for highlighting the staff's work. You review encourages us to keep up the good work. We all look forward to welcoming you soon at the Radisson Serviced Apartments Antananarivo City Centre. Best regards, Fenosoa Ramarozato Guest Relations Officer

6/10 Okay

Ricky

Liked: Room comfort
Expected a lot more
Didn’t honour hotels.com VIP offer without a fuss. Food quality very poor. Noisy room. Very slow service.
Stayed 4 nights in Aug 2023
Response from Fenosoa Ramarozato on 13 Aug,2023
Dear Mr. Dunn, Thank you so much for choosing us for your stay, and we apologize for the experience you have had. Rest assured that it is not the customer service we aim for. We are going to enhance the points you have mentioned. That way, you will fully enjoy your experience for your next stay. We all look forward to see you again soon. Warmest regards, Fenosoa Ramarozato Guest Relations Officer

10/10 Excellent

Fayad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jul 2023
Response from Lydie on 3 Aug,2023
Dear M. Fayad,thank you for sharing your experience during your last stay with us. it's a pleasure to read that you fully enjoyed your stay.Hope to welcome you again soon

8/10 Good

PETER

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and the rooms have a nice, modern design. Excellent and friendly service from all the staff I dealt with. The rooms are large and the bathrooms are very large. A few concerns; *there were a few occasions when the water pressure in the bathroom was not sufficient for the overhead shower to work properly (I was on the 8th floor) *a towel rack needed in the bathroom - there is plenty of space for it *the toilet bowl is too close to the wall, and the toilet roll holder is in an ackward position *no suitcase rack, though there is plenty of space in the room *there is a small, round table in the room, not really suited for a work-desk for a laptop - a bigger, rectangular table is needed I would have given it 10/10, but because of the concerns mentioned above, instead I rate it 7/10.
Stayed 3 nights in Jul 2023
Response from Lydie on 24 Jul,2023
Dear M. Peter,We are pleased to welcome you in our RadissonServiced Apartments and thank you for sharing your valuable feedback with us.It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Tana. We are delighted, that our spacious rooms, and our helpful staff were able to impress you and will forward your praise directly to our employees.We take good note of your comment regarding the water pressure, we will check with our technical department. We would like to inform you that we have different type of room. for your next stay do not hesitate to contact us in order to allocate you a room more appropriate to your needs..Kind Regards

10/10 Excellent

Rania

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The property was very well located if you go on a business trip to Tana. And the hotel itself was modern, clean with a very friendly staff. Everybody was always smiling and ready to help. And they accept dogs which was very important to me.
Stayed 5 nights in Jun 2023
Response from Lydie on 9 Jul,2023
Dear Mrs Rania,We are pleased to welcome you in our Radisson serviced Apartments Antananarivo and thank you for sharing your valuable feedback with us.It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Tana. We are delighted, thatthe location, our cleanliness and our staff wereable to impress you and will forward your praise directly to our employees.If you are planning your next trip to our exciting city, we would be delighted to be your host again.Sincerely Yours.

10/10 Excellent

anthony

Stayed 1 night in May 2023
Response from Rina on 24 May,2023
Cher Anthony,Nous vous remercions pour la très bonne note que vous nous avez attribué. Nous sommes ravi que nos services ont été à la hauteur de vos attentes.Au plaisir de vous accueillir à nouveau au Radisson Serviced Apartments.Bien cordialement,

10/10 Excellent

Anthony

Stayed 1 night in May 2023
Response from Erick HANJAZAKA on 11 May,2023
Cher Anthony,Nous vous remercions pour la très bonne note que vous nous avez attribué. Nous sommes ravi que nos services ont été à la hauteur de vos attentes.Au plaisir de vous accueillir à nouveau au Radisson Serviced Apartments.Bien cordialement

6/10 Okay

Verified traveller

Average
It was okay, nothing to rave about. I didn’t like the location.
Stayed 4 nights in Apr 2023
Response from Lydie on 26 Apr,2023
Dear Guest,thank you for having chosen our property during your last stay in Tana. We would like to inform you that we have two others hotels ( Radisson Blu and Radisson) located in Tana Water Front (at the bottom of the city center). This area may be more appropriate for your needsFeel free to contact the reservation 020 22 692 00 for more information.Best Regards

10/10 Excellent

IRAYDA, Guatemala

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and staff support
Response from Lydie on 11 Jan,2023
Dear IRAYDA,We are pleased to welcome you in our Radisson Serviced Apartments City Center Antananarivo and thank you for sharing your valuable feedback with us.It is very important for us, that our guests feel welcome and comfortable to enjoy their stay . If you are planning your next trip to our city, we would be delighted to be your host again.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the use of the kitchen. Appreciated the modern decor and spaciousness of the room.
Stayed 2 nights in Nov 2022
Response from Lydie on 16 Nov,2022
Dear Brian,Thank you for sharing your experience on expedia. We are happy to read that you enjoyed your stay in particular the comfort of the room. Hope to see you again soon.

8/10 Good

Mihai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast set up, delicious too with many options. Room was clean, friendly and professional staff. The only big issue what I had was the shuttle service to the airport that arrived 35 minutes after it was scheduled and because of this I lost my flight. I needed to book another flight what delayed my arrival back home with 3 days. The hotel offered me 3 nights for free with food included after complaining about. I think the shuttle service should be more organized and supervised, booking a new flight isn't cheap at all. Despite this I would recommend the hotel to everyone and rate it 4star accommodation. Mihai
Response from Lydie on 16 Nov,2022
Dear M. Mihai,Thank you for sharing your experience! We are glad to read that you appreciated your stay and in particular the room and the friendless and professionalism of the staff. Please accept our sincerest apologies for the incident that occurred with the shutlle service. Be assured that the team has been seen to avoid this situation again. Best Regards

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Excellent hotel
The staff overall were so friendly and welcoming. They helped us with a reputable ride, helped us get cash from an ATM and they were just kind when they saw us. This is the housekeeping, restaurant, customer service desk and bellhops. They made us want to return. The room was clean and comfortable and the food was plentiful and good
Stayed 1 night in Jun 2022
Response from Lydie on 21 Jun,2022
Dear M. Clegg, Thank you for sharing your experience and we are glad to read that you enjoyed the friendliness and the proffessionalism of the staff. Hope to welcome you again for your next stay. Regards

6/10 Okay

Tal

Stayed 2 nights in Mar 2020
Response from Lydie G on 4 May,2020
Bonjour, merci pour votre retour. pourriez-vous nous donner plus d'informations suite à votre notation. bien à vous

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020
Response from Lydie on 1 Apr,2020
merci pour votre retour. au plaisir de vous accueillir de nouveau prochainement

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities, room comfort
Female Senior Solo Traveler
I am so glad for the information given by you and former guests. I booked the hotel based on information posted and was very pleased that I booked a new hotel in such an ancient city.
Stayed 4 nights in Feb 2020
Response from Lydie GHIGHI on 17 Feb,2020
Dear Mrs Alice, Thank you for your feedback. i'm happy to read that you enjoyed your stay. Regards

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and great staff
The apartment was great for Tana. I must emphadize that for madagascar standards, its considered luxury but by western standards the ammenities may not. The staff is great, they go our their way to help and the free airport pickup / dropff service is punctual. Terrace has amazing view of tana. I wnjoyed my stay!! Thank you
Stayed 1 night in Jan 2020
Response from Lydie on 16 Jan,2020
Dear Mrs Denise, thank you for your feedback, we really appreciated it's encouragement for all the staff. looking forward to welcome you again Regards

10/10 Excellent

SHANKARAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly modern ambience
What a treat! We are glad we found this place. The staff were so kind, helpful, smiling and genuinely glad to be of service and assistance. Rooms were brand new, super contemporary, compact kitchen lovely decor, spacious, great views and what not.. Bathrooms with modern amenities, well kept and clean, vast, more than home away from home that too right in the smack middle of Tana close to every thing. Also if you are like us who did not speak any French (or Malagasy for that matter) Tamboho's staff were impressively trilingual to help coordinate any help whether it was related to concierge, transportation, dinner. BTW the rooftop restaurant - incredible.
Stayed 2 nights in Dec 2019
Response from Lydie on 6 Jan,2020
Dear SHANKARAN, thank you for your feedback! it's a real pleasure to read your satisfaction. be sure i will share your comment with all the team. Hope to see you again soon. Happy new year.

10/10 Excellent

Anna Kaliopi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend 100%
Stayed 1 night in Dec 2019
Response from Lydie on 6 Jan,2020
Dear Anna Kaliopi, thank you for your feedback! hope to welcome you again soon. regards

8/10 Good

Ryad, Mauritius

Business traveller
Liked: Cleanliness, amenities
I have been staying several times at this property and I really appreciate that the good level of service not only remains constant but some of the suggestions are taken into consideration and applied. On Friday, there was a happy hour on the fourth floor with a menu of chicken kebab, French fries and Mojito for AR 20k. A small aperitif is also served on a complimentary basis. There was a cool atmosphere with a DJ and I spent an awesome time in the city after a long day. This time, I had booked the conference room to give a training. It was a bit deceiving. The projection was on a small wall where there is a built in plug. There was no appropriate setup for projector which made it difficult to move around. The price of AR 200,000 for half day rental is very expensive for this kind of conference room.
Stayed 2 nights in Nov 2019
Response from Lydie on 4 Dec,2019
Dear M. Ryad, thank you for sharing your experience on Expedia.com and thank you for your loyalty. We are happy to read that you enjoyed your stay in our hotel especially the quality of the service and the rooftop. We took good note about your comment concerning the meeting room, we are working on it to improve this service. Hope to welcome you again for your next stay in Antananarivo.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was generally very pleased with the condition of the hotel. It was spacious and the staff were all very nice. Personal shout-out for Terry. He matress in my room was a lil disappointing as I could somewhat feel the springs but that my only complain. Bfast could perhaps be improved but I am still very happy and would most certainly recommend this place to others visiting tana
Stayed 6 nights in Nov 2019
Response from Lydie on 21 Nov,2019
Dear Guest, thank you for your feedback. we ara happy to read that you enjoyed your stay with us. We took good note about your comment concerning the matress and the breakfast. Best Regards

10/10 Excellent

CHARHAZAD

Stayed 3 nights in Nov 2019

8/10 Good

Joe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel with all the modern furnishings. Staff are fantastic and speak French and English.
Stayed 6 nights in Nov 2019
Response from Lydie on 21 Nov,2019
Dear guest, thank you for your feedback! it's a real pleasure to read that you fully enjoyed your stay. Hope to welcome you again soon

10/10 Excellent

MOGES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Lydie on 23 Nov,2019
Merci pour votre retour positif. Au plaisir de vous accueillir de nouveau

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and well designed. Great facilities and big rooms. Good breakfast in lovely courtyard as well as rooftop bar with a nice view over the city.
Stayed 2 nights in Oct 2019
Response from Lydie on 24 Oct,2019
Dear Guest, thank you for your positive comment, we are happy to read your satisfaction with all the services. Hope to welcome you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line hotel. Staff were great. Enjoyed the breakfasts. Location was in the center of town, very busy location.
Stayed 3 nights in Oct 2019
Response from Lydie Ghighi on 14 Oct,2019
Dear Guest, thank you so much for your positive comment. it's a real pleasure to read your satisfaction. Hope to welcome you again.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Madagascar
Excellent service from the airport pick up to the excellent food and very modern and comfortable rooms.
Stayed 2 nights in Sep 2019
Response from Lydie Ghighi on 12 Sept,2019
Dear Guest, thank you for your feedback. it's a real pleasure to read that you fully enjoyed your stay in our property. Best Regards

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Management was terrible they were not there to help you if you had any problems or any questions they did not speak very good English and it was in the worst part comment. Pollution so bad had to wear a mask and still hard to breeze crime so bad night time cannot walk outside without an escort I do not recommend this place to anyone ! You cannot eat the food outside the hotel so we had to eat this French food which was terrible service auto was so bad we had three bites could not eat it the soup it was like a put it in a blender or just blend it it heated in the microwave it was so bad
Stayed 4 nights in Aug 2019
Response from Lydie GHIGHI on 26 Aug,2019
Dear Guest, I am very sorry if our services did not reach your expectations, Please accept my most sincere apologies for the inconvenience during your stay. Again, I am very sorry for the experience you had while staying at our property and I hope you will grant us a renewed opportunity to demonstrate a much better quality service.

10/10 Excellent

Tidi, Tel Aviv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- great location, friendly staff, and amazing breakfast! I’d def stay here again if I’m in Antananarivo again.
Stayed 1 night in Aug 2019
Response from Lydie GHIGHI on 26 Aug,2019
Dear Guest, thank you for having chosen our property. We are glad to read that you enjoyed your stay. Regards

10/10 Excellent

AHV, Antananarivo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheet and towels changed everyday. The studio is very comfy and modern.
Stayed 5 nights in Aug 2019
Response from Lydie GHIGHI on 26 Aug,2019
Dear Guest, thank you for having chosen our property. We are glad to read that you enjoyed your stay. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Lydie on 18 Jul,2019
Dear Guest, thank you for your feedback. regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, comfortable and very modern (by any standard). The staff is also exceptional. Tons of pros. If i had to chose a 'con' I would say the hotel gym is small and the equipment isn't to the quality of the hotel.
Stayed 1 night in Jul 2019
Response from Lydie on 10 Jul,2019
Dear Guest, thank you for your feedback. we took good note about the gym. regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, modern and very helpful staff
Stayed 3 nights in Jun 2019
Response from Lydie on 4 Jul,2019
Dear Guest, thank you for your feedback. regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved our stay there. I am going back there again for sure
Stayed 1 night in Jun 2019
Response from Lydie GHIGHI on 22 Jun,2019
Dear Guest, thank you for your feedback. hope to see again soon. regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was a much needed breath of fresh air compared to the bungalow that I stayed in, in Morondava! Beautiful property, great amenities, & very friendly staff. However, on my last night there I lost my key. When I went to the front desk to ask for another key because mine was lost, the guy got an attitude & did not immediately give me a key. He instead sent me to my room & had me wait outside until someone could let me in. Once in my room when I confirmed that my key was not in there, I had to call back down and ask for another key. Even after all of this he still had an attitude & even asked WHY I lost my key! Really?! As someone who was in the luxury hotel industry for over 5 years, this is NOT how you handle this type of situation. It is clear that further training for this employee is needed. Other than that, I truly enjoyed my time at the hotel & would not only come back next time I’m in Madagascar but I would also recommend it to my friends as well!
Stayed 2 nights in Jun 2019
Response from Lydie GHIGHI on 11 Jun,2019
Dear Guest, It is very kind of you to take the time to give us your feelings after your stay at our property. It is really encouraging to read your satisfaction about our services and especially the amenities,the decoration and the friendless of our staff. Please accept my sincere apologies regarding the confusion with the receptionnist. I want to inform you that your comment has been reviewed with him in order to avoid this situation in the future. However, I am glad you spent a nice week-end and I hope to welcome you again in Tamboho Suites Hotel.

8/10 Good

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Antananarivo
We stayed two nights at this hotel. Very good and clean hotel with AC. Staff are very friendly. Breakfast is really good.
Stayed 2 nights in May 2019
Response from Lydie on 22 May,2019
Dear Sir, thank you for your feedback, it's a pleasure to read that you fully enjoyed your stay in our property. hope to see you again soon

8/10 Good

Tak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location of hotel was nice to see around the city and visit market and restaurants.
Stayed 5 nights in Apr 2019
Response from Lydie GHIGHI on 2 May,2019
Dear Tak, thank your for your feedback;We are glad to see that you enjoyed your stay among us. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suites hotel in Tana. Service was great. Loved the free shuttle from the airport. Very clean room . Kitchenette was an added bonus.
Stayed 2 nights in Mar 2019
Response from Lydie GHIGHI on 27 Mar,2019
dear Guest, thank you for your feedback. we are glad to read that you fully enjoyed your stay. regards