Terrace/patio

Reviews of Cloud 7 Residences Ayla Aqaba

4 out of 5
Cloud 7 Residences Ayla Aqaba
Ayla Aqaba, Aqaba, Aqaba Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 60 reviews" "
Rating 8 - Good. 12 out of 60 reviews" "
Rating 6 - Okay. 5 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.4/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raed, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place!! Highly recommend. You feel like you are in a Greek Island. Staff are extremely friendly and helpful
Stayed 2 nights in Feb 2024
Response from Jelena Prvulovic Hotel Manager on 24 Feb,2024
Dear Raed,Thank you very much for choosing Cloud7 Residence Ayla Aqaba for your stay in the city and for taking the time to review us online.We were delighted to read through your feedback and to find that you have spent an amazing time with us.We will be more than happy to share your feedback with our entire team as they will be motivated to hear that their efforts are so highly appreciated.We are looking forward already to your next visit to us soon.With warm regards from Cloud7 Residence Ayla Aqaba,Jelena Prvulovic Hotel Manager

10/10 Excellent

Karam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jelena Prvulovic Hotel Manager on 24 Feb,2024
Dear Karam,Thank you for staying with us.We are so happy to see that you have enjoyed your stay rating us the highest. Special thanks goes to our amazing team that will be so happy to see that their hard work paid off.We are looking forward welcome you back very soon.Jelena Prvulovic Hotel Manager

10/10 Excellent

Ahmad, bucharest

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, more than 5 stars. Mahdi and all the staff are amazing. Perfect stay this is my 4th time this year
Stayed 1 night in Nov 2023
Response from Jelena on 18 Nov,2023
Dear Ahmad,It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Cloud7 Residences Ayla Aqaba. We sincerely thank you for taking the time to share your thoughts with us.We look forward to your next visit in a not too distant future.All the best,Jelena Prvulovic Hotel Manager

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Jelena on 20 Nov,2023
Dear Dennis,Thank you for your genuin feedback.

10/10 Excellent

Marian

Stayed 2 nights in Oct 2023
Response from Jelena Prvulovic Hotel Manager on 13 Nov,2023
Dear Marian,Thank you for staying at Cloud7 Residences and for rating us the highest.Appreciated.

10/10 Excellent

Ahmad

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room is excellent
Stayed 1 night in Oct 2023
Response from Jelena Prvulovic Hotel Manager on 13 Nov,2023
Dear Ahmad,Thank you very much for choosing Cloud7 Residences Ayla Aqaba for your stay in the city and for taking the time to review us online.We were delighted to read through your feedback and to find that you have spent an amazing time with us .We are looking forward already to your next visit to us soon.With warm regards from Cloud7 Residences Ayla Aqaba,Jelena Prvulovic Hotel Manager

10/10 Excellent

fadi

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Jelena on 20 Nov,2023
Dear Fadi,We do appreciate your genuin feedback.

10/10 Excellent

Amer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Aysha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An experience that you’d love to repeat!
Stayed 2 nights in Jul 2023
Response from Figen Caglar on 28 Jul,2023
Dear Aysha, Thank you so much for your fantastic 5/5 review! We are absolutely delighted to hear that you had such a positive experience with us.We are thrilled that you enjoyed your time at our establishment and that it was an experience you would love to repeat. Our team works hard to create memorable and enjoyable experiences for all our guests, and your feedback serves as great encouragement.We can't wait to welcome you back for another wonderful visit! If there's anything specific you loved about your experience or anything you'd like to see improved, please feel free to let us know. Your feedback is invaluable, and it helps us in providing even better service in the future.Once again, thank you for choosing us, and we look forward to having the pleasure of serving you again soon! Best regardsFigen CaglarGeneral Manager

10/10 Excellent

Mohammed

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Complete resort. Everything you need
Stayed 2 nights in Jul 2023
Response from Figen Caglar on 25 Jul,2023
Dear Mohammed, Thank you so much for the fantastic 5/5 review! We are thrilled to hear that you had a complete and satisfying experience at our resort. Delivering everything you need is our top priority, and we're delighted that we met your expectations.We strive to create a welcoming environment where guests can unwind and enjoy their time to the fullest.Whether it's the impeccable service, luxurious amenities, or a wide array of activities, we're committed to providing the best possible stay for all our guests.Your positive feedback serves as a great motivation for our team. We look forward to welcoming you back soon and providing you with another exceptional experience. Should you need anything in the future, don't hesitate to reach out to us. Thank you once again for choosing our resort, and we wish you many more memorable vacations ahead!Best regardsFigen CaglarGeneral Manager

10/10 Excellent

Ahmad, Amman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here before on my honeymoon and so many times before, nothing goes wrong and everything is perfect. Amazing stuff super clean and insane amount of details. Best place to stay in aqaba Book here is a must
Stayed 2 nights in May 2023
Response from FI on 27 May,2023
Dear Ahmad, First and foremost, thank you very much for being our guest and for your time in sharing your feedback with us we are truly thrilled reading the lines with big smiles on our faces.We are so grateful for the way you articulated Cloud7 Residence is so motivating.Through our guests valuable comments, we reflect on our services, and it is very encouraging to see that our efforts in striving for excellence are on the right track.We take this opportunity to wish you all the very best and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba.Remaining at your disposal with our best regards.Figen CaglarGeneral Manager

4/10 Poor

pierre

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad stay and personnel non helpful. No shuttle service to go to beach or city centre. Not recommended for older couples. No property layout guide for visitors. Poor services and property
Stayed 2 nights in Apr 2023
Response from Figen Caglar on 1 May,2023
Dear Pierre,Thank you for choosing Cloud7 Residence Ayla as your accommodation of choice during your visit to Aqaba, and for sharing your comments following your recent stay with us.We appreciate that you have taken the time to provide us with feedback on your stay with us, we see this as an opportunity to improve our services for a better guest experience.We sincerely apologise for any inconvenience that may have occurred during your stay.We hope that you would consider visiting us again soon as we are certain that we will be able to restore your faith in Cloud7 Residence Ayla Aqaba.Looking forward to welcoming you again soon.Best regards,Figen CaglarGeneral Manager

8/10 Good

Hussam

Travelled with family and small children
Property is not extremely new and needs maintenance in hallways and stairs and bathrooms..also they had a special ( free water games that we did not get) I am unhappy and request a partial refund
Response from Figen Caglar on 9 Apr,2023
Dear Hussam, Thank you very much for taking the time to leave a review on your stay with us.We regret to hear that our hotel did not meet your expectations. Would you kindly give us more information on the issues you have faced while you were staying with us so we can raise them and tackle them in no time.We hope you give us another chance where we promise to turn your whole experience around.Remaining at your disposal with my best regardsFigen CaglarGeneral Manager

10/10 Excellent

Majdi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with a nice view of the marina
Stayed 2 nights in Feb 2023
Response from Figen Caglar on 26 Feb,2023
Dear Majdi, Thank you very much for being our guest and for your valuable time in sharing your feedback about your stay with us. We are very happy to see the reflection of your pleasant experience at Cloud7 and cant thank you enough for your heartfelt comments.Thank you very much for also highlighting the spacious rooms and the beautiful views of Ayla. We take this opportunity to wish you a wonderful 2023 and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba. Remaining at your disposal with our best regardsFigen CaglarGeneral Manager

10/10 Excellent

ghazy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to be in
Stayed 1 night in Jan 2023
Response from Figen on 28 Jan,2023
Dear Ghazy, First and foremost, thank you very much for being our guest and for your valuable time sharing your comments.We are happy to read that you have enjoyed your stay. We take this opportunity to wish you a happy new year with all the very best and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba. Remaining at your disposal with best regards. Figen Caglar General Manager.

10/10 Excellent

Nadin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from Cloud7 on 6 Dec,2022
Dear Ms Nadin,Thank you very much for being our guest and for taking the time in leaving us a review. We truly appreciate your valuable feedback and are happy to see that you had a pleasant stay with us. Looking forward to welcome you again at Cloud7 Residence Ayla, Aqaba, we also take this opportunity to wish you a happy New Year and all the best for 2023. Remaining at your disposal with best regards,

10/10 Excellent

Bashar, West Vancouver

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing one bedroom with Marina view. Great value for money.
Stayed 2 nights in Nov 2022

10/10 Excellent

Roei

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very large and equipped rooms, a lot of restaurants neer by, water park and other things very close
Stayed 3 nights in Oct 2022
Response from Figen Caglar on 21 Oct,2022
Dear Roei, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests.Looking forward to welcoming you again and again in the near future.Best regards,Figen CaglarGeneral Manager

10/10 Excellent

Ghassan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Need to fix car chargers
Stayed 2 nights in Aug 2022
Response from Figen Caglar on 21 Oct,2022
Dear Ghassan, Thank you so much for taking the time to write a review on your stay with us.Our main priority is for our customers to enjoy their stay and to be comfortable, we are very glad to know that we were able to deliver your expectation.Moreover, we have taken your very constructive feedback regarding the car charges, we will make sure to include it on our future development plans. We hope to have the pleasure of welcoming you again in the near future.Best regards,Figen CaglarGeneral Manager

8/10 Good

Anas

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Figen Caglar on 21 Oct,2022
Dear Anas, First and foremost, allow me to thank you very much for taking the time to write a review on your stay with us.We would like the opportunity to know the details about your experience that led you to rate it 8 out of 10, so we can investigate your feedback and do the necessary corrective actions where needed. We hope you give us another chance to redeem ourselves and show you the experience all our guests have grown so fond off. Looking forward to hearing back from you, and to welcoming you back again.Best regards,Figen CaglarGeneral Manager

6/10 Okay

Luai, Baton Rouge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No swimming pool
Stayed 1 night in Jul 2022
Response from K on 9 Nov,2022
Dear Luai, Thank you very much for taking the time to write a review on your stay with us.Our main priority is for our guests to enjoy their stay and to be comfortable, we are very grateful for your comment regarding the swimming pool, we will make sure to keep it mind for future development plans. We hope to have the pleasure of welcoming you again in the near future.Best regards,Figen CaglarGeneral Manager

10/10 Excellent

Ata

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Figen Caglar on 3 Aug,2022
Dear Ata, First and foremost, thank you very much for taking the time to share your views about your stay with us. I am extremely happy to hear that you have enjoyed your stay with us. With gratefulness, we remain at your disposal and look forward to welcoming you again at Cloud7 Residences which shall be your home away from home here in Aqaba. Best regards, Figen Caglar General Manager

10/10 Excellent

salma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very child friendly loction.
Stayed 2 nights in Jul 2022
Response from Figen Caglar on 3 Aug,2022
Dear Salma, Thank you very much for taking the time to write a review on your stay with us which I truly appreciate. I read your comments holding my breath; genuinely and truly motivating and I can`t thank you enough for this! Cloud7 Residences is a unique product and part of the Ayla Marina Village, a unique lifestyle destination in Jordan, whereby I can be only so grateful to see that the feel of a pleasant community and services reflects so nicely in the way you articulated your stay. Looking forward to welcoming you back at Cloud7 Residences which shall be your home here in Ayla, Aqaba. Best regards, Figen Caglar General Manager

10/10 Excellent

Wesam, Winter Garden

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Figen Caglar on 9 Nov,2022
Dear Wesam, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.Thank you for sharing your positive feedback and kind comments about your experience. We are very pleased that we have met your expectations. Looking forward welcoming you back again soon. Best regards,Figen CaglarGeneral Manager

8/10 Good

hussam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jul 2022
Response from Figen Caglar on 3 Aug,2022
Dear Hussam, Thank you for taking the time to leave a review on your stay with us. We are happy to hear that you have enjoyed your stay with us. We look forward to hosting you many times in the near future. Best regards Figen Caglar General Manager

10/10 Excellent

vepkhia

Liked: Cleanliness, amenities, property conditions & facilities
we like very much your rooms with balconi, staff was very helpful and also private beach. we do not like that water in our room was cold, unconfortable to have shower. thanks a lot, it was wonderfool to stey in Cloud 7.
Stayed 2 nights in Jun 2022
Response from Figen Caglar on 20 Jun,2022
Dear Vephkia, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us. We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests. We appreciate your constructive feedback about the cold water in the Residences, I will definitely alert our maintenance department to make sure it does not occur again on your next stay with us. Looking forward to welcoming you again and again in the near future. Best regards, Figen Caglar General Manager

6/10 Okay

Bader

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Poor overall design in terms of the swimming pools. I believe swimming pool is a crucial part of any hotel or residence. We have almost 10 kids in our group and they were told that we cannot use the pools of the Hyatt because it was overbooked that day, so they were coming excited to swim and they could not. And one of them did by mistake use the pool there they expelled him quick out of the pool and told him he only could use the beach but not the pools of the Hyatt. Besides this problem everything was OK.
Stayed 1 night in Jun 2022
Response from Figen Caglar on 20 Jun,2022
Dear Bader, Thank you very much for taking the time to write a review on your stay with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Rest assured that your comments about the Swimming Pools access have been raised to the management of Hyatt to be considered for future improvements, and we hope that they will change their policies before your next visit. Looking forward to welcoming you back again in the near future. Best regards, Figen Caglar General Manager

10/10 Excellent

Alla

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Amazing
Very trendy and clean hotel,the staff are very friendly and helpful especially Mr.Khalili from the front office. Highly recommend.
Stayed 4 nights in May 2022
Response from Figen Caglar on 20 Jun,2022
Dear Alaa, Thank you so much for taking the time to leave a review on your stay with us. We are thrilled to hear that you have enjoyed your stay. Khalil was very happy to hear that he was able to make your stay more special. We hope you give us the pleasure of welcoming you with us again and again in the near future. Best regards: Figen Caglar General Manager

8/10 Good

Alejandro

Liked: Cleanliness, room comfort
Private, sterile marina gated community
Cloud7 is essentially a marina residential complex within a gated community which offers restaurants and shops around the residential area. Its character is more upscale and distinct from the wider Aqaba urban atmosphere. Overall, the apartment offered at Cloud7 was clean, neatly laid out and efficient. However, getting service takes a little while as it is centralised at Reception and communication about housekeeping and related services is not clear. I would recommend this type of accommodation for those seeking a private, sterile gated community type of stay rather than one that offers a taste of Aqaba's local culture or is closer to the city centre
Stayed 1 night in Apr 2022
Response from Figen Caglar on 11 Nov,2022
Dear Alejandro, Thank you for staying at Cloud7 Residence Ayla. We would like to take this opportunity to thank you for sharing your positive feedback and kind comments on your experience. We are very pleased that we have met your expectations. We hope to welcome you back soon.Best regardsFigen Caglar

10/10 Excellent

Haneen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful and comfortable stay.
Stayed 2 nights in Mar 2022
Response from Figen Caglar- General Manager on 13 Apr,2022
Dear Ayman, First and foremost, I would like to take this chance to thank you for taking the time to leave a review on your stay with us. We are delighted to hear that you had an enjoyable and a comfortable stay at Cloud7, your home away from home here in Ayla, Aqaba. We hope to welcome you again in the near future. Best regards: Figen Caglar General Manager

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. If you stay at cloud 7 they also give you access to resort at the hyatt. The beach was amazing. The cloud 7 residence is also on the mariana giving you access to boat rides, jet ski rentals and parasailing
Stayed 2 nights in Mar 2022
Response from Figen Caglar on 24 Mar,2022
Dear Ahmad, First and foremost, thank you very much for taking the time to share your views about your stay with us. I am extremely happy to hear that you have enjoyed your stay with us. With gratefulness we remain at your disposal and look forward to welcoming you again and again at Cloud7 Residences which shall be your home away from home here in Aqaba. Best regards, Figen Caglar General Manager

10/10 Excellent

Mohammad

Stayed 1 night in Feb 2022
Response from Figen Caglar on 20 Feb,2022
Dear Mohammad, Thank you so much for taking the time to leave a review on your stay with us. We are delighted to hear that you have enjoyed your stay and hope to have the pleasure of welcoming you with us again at Cloud7 in the near future. Best regards: Figen Caglar General Manager

10/10 Excellent

Mais

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Heads up, private beach access does not include beach club, that is an extra charge, but does include a smaller beach strip. Excellent amenities otherwise for longer stays. Beautiful location, great service, everyone is super nice. But service can be slow given property distances. Amazing views!
Stayed 2 nights in Dec 2021
Response from Figen Caglar on 15 Jan,2022
Dear Mais, Thank you for taking the time to leave a review on your stay with us. It is through our guests valued feedback that we reflect on our facilities & services and reading the lines with your positive comments has been very motivating. I`m very happy to hear that you have truly enjoyed our facilities and services and hope that Cloud7 will be your home away from home whenever you will travel to Aqaba. Looking forward to welcoming you again in the nearest future and remaining with best regards, Figen Caglar General Manager

8/10 Good

Bashar, West Vancouver

Travelled with group
Liked: Cleanliness, amenities
Great place to be. If you do not like night noise, avoid Jury. Also no elevator there.
Stayed 2 nights in Nov 2021
Response from Figen Caglar on 3 Jan,2022
Dear Bashar, Thank you very much for your recent stay at Cloud7 Residence Ayla Aqaba and for taking the time to share your kind feedback. I`m very pleased to read that you had an enjoyable stay with us. I have taken note of your comments with regards to noise around Joury Building taking place at night. I have shared your valuable comments with my team to make sure this issue is contained in your next stay. Looking forward to welcoming you again soonest and remaining with best regards, Figen Caglar General Manager

8/10 Good

noor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor and landscape, restaurants close by, beautiful marina views. We had couple of issues during our stay, there was a bad sewage smell in the suite and we had couple of maintenance problems that weren’t addressed even though we complained few times. However manager did apologize and promised to make up for it on our next stay All and all it was a pleasant stay
Stayed 2 nights in Nov 2021
Response from Figen Caglar on 3 Jan,2022
Dear Ms. Noor, Thank you for taking the time to share your recent experience with us. We are delighted to note that we were able to meet your expectations in many aspects of the hotel. On the other hand, please accept our sincere apologies for the maintenance and smell issues you have encountered during your stay. Please be assured that your comments have been raised with my housekeeping team to ensure that this does not happen again. We look forward to having the pleasure of welcoming you with us in the near future. I remain at your disposal with my best regards: Figen Caglar General Manager

10/10 Excellent

Hassan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It wasn't our first time to stay in Cloud7... But everytime we feel amazed more than before... Our stay was amazing full if joy and relaxation... We felt like home... Cloud7 is beautiful and Ayla is amazing Of course it will not be our last time and cloud7 will be our coice every time we go to Aqaba... Special thanks to Mr. Ra'ef who made our trip more than beutiful... Not to forget Shareef who is always there and also we want to thank the housekeeping people who were very good and polite... Keep it up cloud7
Stayed 2 nights in Sep 2021
Response from Figen Caglar on 16 Nov,2021
Dear Mr. Hassan, First and foremost, I would like to thank you very much for taking the time to write a review on your stay with us. We are delighted to hear that you have enjoyed your stay with us. Indeed, Raef and Sharif are valued members of my team and sharing your esteemed comments with them has been very motivating and they are overly delighted to hear that they were able to make your stay special. Looking forward to welcoming you again at Cloud7, which shall be your home away from home here in Ayla, Aqaba, we remain at your disposal. Best regards, Figen Caglar General Manager

8/10 Good

Yazan

Stayed 3 nights in Oct 2021
Response from Figen Caglar on 26 Jan,2022
Dear Yazan, Thank you very much for being our guest at Cloud7 Residences. It has been an honour for us to have welcomed you at Cloud7 Residences. Looking forward to being the home away from home for your next visit. Remaining at your disposal, with best regards Figen Caglar General Manager

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, room comfort
Ayla - Yasmin residence
The accommodation was excellent, the 2 bed apartment was really spacious with a very large balcony overlooking the marina - the perfect place to have breakfast 👌
View of the marina from the balcony
View of the marina from the balcony
View of the marina from the balcony
Stayed 3 nights in Sep 2021
Response from Khalil Gharios on 5 Oct,2021
Dear Mr. Ahmed, Thank you very much for taking the time to rate your stay. We are very happy to know that your stay was delightful and that we were able to meet your expectations. We hope to have the pleasure of welcoming you again in the near future.

10/10 Excellent

Soha

Travelled with family
Liked: Cleanliness, room comfort
Colorful stay
The apartments are amazingly decorated. The colors bring life and positivity to the place. From the minute we checked in until the last minute of our stay, we felt at home, welcomed, safe and very well served. I highly recommend it for those who wish to stay two nights or more to benefit from the place and it’s surrounding. The pubs are also vibrant and full of life.
Stayed 2 nights in Sep 2021
Response from Ra'ef Qawasmeh on 30 Sept,2021
Dear Ms. Soha, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us. We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests. We are also very happy to hear that you liked the colors and decorations of Cloud7. Looking forward to welcoming you again and again in the near future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
loved the uniquely designed apartments
Stayed 5 nights in Aug 2021
Response from Figen Caglar General Manager on 27 Aug,2021
Dear valuable guest, First and foremost, allow me to thank you very much for taking the time to leave a review on your stay with us. While we always strive to deliver the best experience to our guests, we would like to know how we can make your next stay a 5 out of 5 instead of 3 out of 5, we appreciate if you can provide us with your booking details to identify your reservation information, and if you can please elaborate about any inconvenience that you might have experienced during your stay so we can be able to trigger where we fill short to deliver your expectation and act upon it to improve. We hope to have the pleasure of welcoming you again in the near future. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the Ayla area which is a new development by the water. The rooms are new and all the amenities are at a short distance. I went there for diving and the boat was right in front of the hotel . The room was actually a 1 bd apartment brand new which a very large balcony, living room and walk in closet. Nice modern design
Stayed 1 night in Aug 2021
Response from Khalil Gharios on 27 Aug,2021
Dear guest, First and foremost allow me to thank you very much for reviewing your stay at Cloud7. The Cloud7 team are delighted to hear that your stay was delightful and we are happy to hear that our modern design was eye catching for you. We hope to have the pleasure of welcoming you with us again in the near future.

10/10 Excellent

Jareer

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021
Response from Khalil Gharios on 12 Aug,2021
Dear Mr. Jareer, Warm greetings from Cloud7 Residence Ayla Aqaba. Thank you so much for your 10/10 review. Looking forward to hosting you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the most beautiful rooms I have seen in my life very luxurious and spacious. Very mice views and the staff was amazing especially sharif in the reception area they made sure you got a wonderful experience. Definitely recommend Cloud 7 if your visiting Jordan.
Stayed 2 nights in Aug 2021
Response from Khalil Gharios on 12 Aug,2021
Dear guest, First and foremost, allow me to take this opportunity to thank you for taking the time to leave a review on your stay with us. We are delighted to hear that you have enjoyed your stay at Cloud7. It is feedback like yours that makes us love our job so much. We look forward to hosting you again in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Khalil Gharios on 30 Jul,2021
Dear guest, Thank you so much for leaving a review on your stay. Whilst we do appreciate your review, we also would like to know what went wrong so we can improve on your next stay with us. Looking forward to hopefully having the pleasure of welcoming you with us in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and helpful staff at the check in
Stayed 5 nights in May 2021
Response from Khalil Gharios on 16 May,2021
Dear guest, Thank you so much for taking the time to leave a review on your stay with us. We are delighted to hear that we have met your expectations. We hope to have the pleasure of welcoming you with us in the near future.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021
Response from Khalil Gharios on 1 Jun,2021
Dear beloved guest, Thank you so much for taking the time to leave a review on your stay with us. Our main priority is for our customers to be satisfied and comfortable and we are very happy to hear that in your case we were able to deliver. We hope to hopefully have the pleasure of welcoming you with us in the near future.

4/10 Poor

SANGMIN

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Apr 2021
Response from Khalil Gharios on 3 May,2021
Dear Mr Sangmin, Thank you very much for taking the time to leave a review on your stay with us. We are very saddened to see that we havent met your expectations. However, would you kindly tell me what issues you might have faced whilst staying at Cloud7 that has led you to keep such a review? We hope you give us another chance were we promise to turn your whole experience around.

8/10 Good

Ihab

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021
Response from Khalil Gharios on 21 Apr,2021
Dear Mr. Ihab, Thanking you for taking the time to leave a review of your stay with us at Cloud7 Residence Ayla Aqaba. Would you kindly provide me with any issues you might have faced here that led you to leave an 8/10 review? It is reviews like yours that helps us to improve and provide our guests with the best experience possible. Looking forward to hearing back from you. We hope to have the pleasure of welcoming you with us again in the near future.

8/10 Good

Alaa

Stayed 2 nights in Apr 2021
Response from Khalil Gharios on 30 Apr,2021
Dear Mr. Alaa, First and foremost, we would like to thank you for taking the time to leave a review of your stay with us. Whilst we appreciate your very kind review, we would like to take this chance to ask you to what has happened during your stay that has led you to keeping a review of 8/10 so we can tackle this issue and improve, as we always strive to give our beloved guests the best experience possible. We hope to have the pleasure of welcoming you with us again in the near future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Every thing were done, wonderful beautiful great to
Stayed 2 nights in Feb 2021
Response from Khalil Gharios on 18 Feb,2021
Thank you for staying at Cloud7 Residence Ayla. We would like to take this opportunity to thank you for sharing your positive feedback and kind comments on your experience. We are very pleased that we have met your expectations. We hope to welcome you back soon.