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Diamond Palm Hotel & Resort

3.5 star property

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Consider a stay at Diamond Palm Hotel & Resort and take advantage of a free breakfast buffet, a coffee shop/cafe and a garden. Enjoy a meal at the two on-site restaurants. Free in-room WiFi and dry cleaning/laundry services are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Diamond Palm Hotel & Resort

  • Hotel in the mountains
  • At Diamond Palm Hotel & Resort, you can look forward to a free breakfast buffet, a coffee shop/cafe and a garden. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • 4 outdoor pools and a children's pool
    • Free self-parking
    • Limo/town car service, luggage storage and a lift
    • Smoke-free property, a 24-hour front desk and concierge services
  • Room features
  • All 64 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Egyptian cotton sheets and cots/infant beds (surcharge)
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch Smart TVs with satellite channels
    • Wardrobes/cupboards, a personal chef and mini fridges

All-inclusive details

  • All-inclusive room rates at Diamond Palm Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 3 February 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 5)
  • Crib (infant bed) fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Diamond Palm Hotel & Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Diamond Palm Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Palm Hotel & Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Diamond Palm Hotel & Resort?

Check-in start time: 12:30 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Diamond Palm Hotel & Resort?

Checkout is at noon.

Does Diamond Palm Hotel & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Diamond Palm Hotel & Resort?

Some rate plans available at this hotel are all-inclusive.

Where is Diamond Palm Hotel & Resort located?

Situated in the mountains, this hotel is within 1 mile (2 km) of Aqaba Marine Park and Berenice Beach Club. Tala Bay is 1.4 mi (2.3 km) away.

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.0

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Very kind people, beautiful hotel and rooms. The welcome drink was so refreshing and good!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facilities. Good location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rebeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very nice
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Good stay Nice stuff Close to nice beach. I hope they make one pool for women
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Close to the beach, rooms were lovely and clean, staff was very friendly and helpful. Dinner at the restaurant took forever but it was delicious.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really nice Great utilities, i’d recommend it since it is great deal regarding to the paid. Good options for food.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

rula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating and would def stay again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nimer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

sadeq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in May 2025
Verified

6/10 Okay

Tore

Liked: Cleanliness, staff & service
The building itself is new and the rooms are very nice. The restaurant is a disaster, with staff who understand little or no english. We were the only guests, and we waited an hour for our food. The drinks arrived after the food even though we had asked for it several times. They serve no alkohol, so forget about a beer with your meal. My impression is that thos is a hotel for locals. The breakfast was disappointing. Only local stuff. No bread except for arabic bread. The hotel is not at the besch. Uou need a csr to get to the beach.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel its new. The property does not know how to use expedia properly they made us pay an extra balance when we were there even though it was fully paid on expedia we didnt want to keep arguing so we paid it but he did not understand expedia has a service charge that it takes from the booking.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, amenities, property conditions & facilities
اقامة رائعة وكادر متميز ومحترم يستحق 10 نجوم
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Amalia

Liked: Cleanliness, amenities, property conditions & facilities
الفندق ممتاز والموظفين أكثر من رائعين والخدمة ممتازة والفندق نظيف والمسابح نظيفة وواسعه والفطور كتير مرتب شكرا كتير لكل العاملين فيه كانت رحلة مميزة
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel établissement, propre et neuf. Literie confortable. Personnel disponible et professionnel.
Stayed 4 nights in May 2025
Verified

6/10 Okay

YAO HUA

Liked: Cleanliness, property conditions & facilities, room comfort

硬體設施可以，但櫃檯人員訓練不足。

應該是一間新的飯店，訂房網站上面提供的地址資訊有問題，旅館附近的道路沒有出現在地圖上。 訂房的時候網站顯示兩張加大單人床，但是實際上單人床的大小大概像船艙裡的單人床，十分狹窄，而所謂的升級房型，比我訂的另外一間沒有升級的還要小，而海景房也只看到一點點範圍的海。 晚上向櫃檯要了冰塊，但顯然是忘記了，過了半小時我們又打了一次電話。 最令人不愉快的事，早上在游泳池沒有看到提供毛巾的地方，也沒有工作人員，所以向櫃檯人員反應，而櫃檯就在游泳池旁邊，櫃檯人員卻動也不動，請我們自己去找工作人員。
Stayed 1 night in May 2025
Verified

10/10 Excellent

Waad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique séjour

Hotel récent avec des chambres vastes et agréables ! L'hôtel est magnifique : la gentillesse des personnels et leur bienveillance est remarquable ! Je recommande fort cet hôtel !
Stayed 2 nights in May 2025
Verified

8/10 Good

Jamal

Stayed 2 nights in Oct 2025
Verified

8/10 Good

Akram

Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025