View from property

Reviews of Jordan Seasons Hotel

4 out of 5
Jordan Seasons Hotel
Pr. Mohammad St., Aqaba, Aqaba Governorate

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 89 reviews" "
Rating 8 - Good. 26 out of 89 reviews" "
Rating 6 - Okay. 7 out of 89 reviews" "
Rating 4 - Poor. 3 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Stayed 1 night in Dec 2023

10/10 Excellent

Aiham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stay according to the paid money. The cleanliness and the staffs behaviour are the best features on the property.
Stayed 2 nights in Nov 2023
Response from Mhmd Asad on 29 Nov,2023
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you found our stay affordable and that you appreciated the cleanliness of our property. Our team takes great pride in maintaining high standards of cleanliness, and it's always encouraging to receive positive feedback.We're also pleased to know that you had a positive experience with our staff. Providing excellent service and creating a welcoming atmosphere for our guests are top priorities for us, and your kind words reinforce the hard work and dedication of our team.Your satisfaction is our ultimate goal, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you think we could improve upon or if you have any additional comments, please feel free to share them. We value your input as it helps us enhance the experience for all our guests.

10/10 Excellent

Olivier

Stayed 4 nights in Oct 2023
Response from Mhmd Asad on 29 Nov,2023
Thank you so much for taking the time to share your wonderful 5-star review! We are delighted to hear that you had a fantastic experience during your stay with us. Our team works hard to create a welcoming and enjoyable atmosphere, and we're thrilled to know that we met your expectations.It's always a pleasure to receive positive feedback, and we appreciate your kind words about [specific aspects of your service or facilities mentioned by the guest]. We strive to provide the best possible experience for our guests, and it's incredibly rewarding to hear when we've succeeded.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable accommodations. Man at the desk was especially helpful. He booked us for. 4-hour snorkeling experience that was one of the highlights of my trip!
Stayed 1 night in Oct 2023
Response from Mhmd Asad on 29 Nov,2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our accommodations comfortable and that our team member at the desk was able to enhance your experience.It's fantastic to learn that the snorkeling experience we arranged for you became one of the highlights of your trip. We strive to provide memorable moments for our guests, and it's always rewarding to know that we've succeeded in creating special memories.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for more unforgettable experiences in the future.

8/10 Good

vincenzo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was only lukewarm. The safe run out of batteries and because of the weekend, I had to wait one day for the safe to work again
Stayed 3 nights in Oct 2023
Response from Mhmd Asad on 29 Nov,2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the lukewarm shower and the issue with the safe.Your comments are valuable to us, and we want to assure you that we take them seriously. Our team is already looking into the water temperature and safe battery concerns to address and rectify these issues promptly. We understand the importance of a comfortable and trouble-free stay, and we regret that we fell short of your expectations.We appreciate your understanding and hope that you will give us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests. Please feel free to reach out to our front desk during your next visit so that we can ensure your stay is flawless.

8/10 Good

Dramane

Stayed 2 nights in Sep 2023
Response from Mhmd Asad on 15 Oct,2023
We appreciate you for taking the time to review us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mhmd Asad on 15 Oct,2023
We appreciate you for taking the time to review us.

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mhmd Asad on 15 Oct,2023
We appreciate you for taking the time to review us.

6/10 Okay

Tareq, Salem

Disliked: Amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2023
Response from Mhmd Asad on 15 Oct,2023
We appreciate you for taking the time to review us.

6/10 Okay

Younghee

Liked: Staff & service
Disliked: Property conditions & facilities
Facility itself is not clean enough and the breakfast is also so so.
Stayed 1 night in Jul 2023
Response from Mhmd Asad on 19 Aug,2023
We appreciate your feedback regarding your recent stay. We apologize for any cleanliness issues and the breakfast experience that fell short. Your comments have been shared with our team for immediate attention. We're committed to improving, and we hope you'll consider staying with us again to experience the positive changes.

2/10 Terrible

samir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Tom Christian

Stayed 1 night in Jun 2023
Response from Mhmd Asad on 23 Jun,2023
Thank you for the glowing 5-star review! We're thrilled that you enjoyed your stay with us

10/10 Excellent

Gustabo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and close to shopping
Stayed 1 night in May 2023
Response from Mhmd Asad on 23 Jun,2023
We are overjoyed to receive your fantastic 5-star rating! It's wonderful to know that our hotel service left a lasting impression on you. We genuinely appreciate your support and hope to have the pleasure of hosting you again soon

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful.
Stayed 1 night in Jun 2023
Response from Mhmd Asad on 23 Jun,2023
Thank you for the outstanding 5-star rating! We're thrilled to hear that your stay at our hotel exceeded your expectations. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience in the future

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Clean and tidy hotel.
Hotel room was clean and bed was comfortable although the A/C was a bit noisier than expected. Nice breakfast and the staff is very friendly and helpful. Only downside to this hotel is the location as it is a bit further from the beach and shops/restaurants.
Stayed 3 nights in May 2023
Response from Mhmd Asad on 23 Jun,2023
"Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall. We value your input and will strive to further enhance our services to earn that extra star on your next visit

10/10 Excellent

seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very convenient as could walk to restaurants and the beach. The hotel was very comfortable with friendly helpful staff
Stayed 1 night in May 2023
Response from Mhmd Asad on 23 Jun,2023
Your kind words mean the world to us and we're delighted to have exceeded your expectations. It was our pleasure to provide you with exceptional service during your time at our hotel. We hope to welcome you back soon for another fantastic experience

8/10 Good

Gaurab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and budget hotel
Response from Mhmd Asad on 23 Jun,2023
"Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall. We value your input and will strive to further enhance our services to earn that extra star on your next visit

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and amazing staff especially at the front desk
Stayed 1 night in May 2023
Response from Mhmd Asad on 23 Jun,2023
We greatly appreciate your 5-star rating and positive feedback! It's wonderful to hear that our hotel service left a lasting impression on you. We look forward to serving you again in the future

8/10 Good

Ronen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Reservation Team on 6 May,2023
We appreciate your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reservation Team on 28 Apr,2023
Thanks for your rating and support.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Tech problems with wifi and tv. Good food.
Stayed 1 night in Mar 2023
Response from Mhmd Asad on 29 Mar,2023
Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our staff to be very nice and enjoyed the good food. However, we apologize for the technical issues you experienced with the wifi and tv during your stay. We understand how frustrating it can be when technology doesn't work as it should, and we will take steps to ensure these problems are addressed and resolved in a timely manner in the future.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
nice and helpful staff. Had some tech problems with wi fi nd the tv. Good meal buffet for breakfast and dinner.
Stayed 1 night in Mar 2023
Response from Mhmd Asad on 29 Mar,2023
Thank you for taking the time to provide us with your feedback. We are glad to hear that our staff was able to assist you and make your stay more comfortable. We apologize for any inconvenience you may have experienced with the Wi-Fi and TV, and we will be sure to address these issues to ensure that our guests have a seamless and enjoyable stay.We are thrilled to hear that you enjoyed our breakfast and dinner buffet. Our team takes great pride in providing our guests with delicious and satisfying meals, and we are pleased to hear that we met your expectations.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staff
Friendly, attentive staff combined with spacious comfortable room and varied choice for breakfast made this a very pleasurable stay in Aqaba. Close to many local restaurants and shops it’s 15 minute walk to the beach. Overall the relatively cheap price of this hotel is not indicative of the quality, cleanliness and service this place offers many thanks for an excellent stay
Stayed 8 nights in Mar 2023
Response from Mhmd Asad on 29 Mar,2023
Thank you for taking the time to share your experience at our hotel in Aqaba. We're thrilled to hear that you enjoyed your stay with us and that our friendly and attentive staff, spacious and comfortable room, and varied breakfast options contributed to a pleasurable experience.

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Reservation Team on 28 Apr,2023
Thanks for your rating and support.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a nice stay here. The rooms are very spacious and fairly modern with a nice view of the sea (would have been a nicer view if the windows had been clean). The chairs in the room were a bit dirty, but overall it was good value for the money.
Stayed 1 night in Feb 2023
Response from Reservation Team on 29 Mar,2023
Thank you for your feedback! I'm glad to hear that you had a nice stay overall and enjoyed the spacious and modern rooms with a sea view. We apologize for the dirty chairs and the windows not being clean, and we will definitely take note of this and work on improving these aspects for our future guests. It's great to hear that you felt you received good value for your money, and we hope to welcome you back in the future for an even better experience.

8/10 Good

Hamza

Travelled with family
Liked: Cleanliness, staff & service
I really enjoyed my stay, however; the breakfast was awful, bad and poor!
Stayed 2 nights in Jan 2023
Response from Reservation Team on 23 Feb,2023
Thanks a lot for taking the time to comment, We are making some serious changes to our breakfast

10/10 Excellent

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Clean comfortable hotel. Location was great, close to Aqaba airport. The staff were lovely. We had booked one night but ended up booking again for the end of our trip to Jordan just because staff were welcoming.
Stayed 1 night in Nov 2022
Response from Reservation Team on 16 Dec,2022
We appreciate that you take some of your time to write your review about your stay.

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Reservation Team on 26 Oct,2022
We appreciate your review looking forward to seeing you again

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
The staff was very friendly. The room clean, the breakfast very good.
Stayed 3 nights in Aug 2022
Response from Reservation Team on 12 Sept,2022
Thanks alot for your review and this beautiful picture.

10/10 Excellent

Jinan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here go above and beyond what is expected of any hotel staff in the world from suggestions on things to do in Aqaba to getting you cola in the middle of the night to talking to taxi drivers to make sure you are getting the best rate. They truly care about each guest and are ready and willing to help no matter what.
Stayed 3 nights in Jul 2022
Response from reservation team on 6 Aug,2022
We loved reading each word you wrote plus it made us happy that we were able to make your sta enjoyabele. When you rea this please know that we were happy having you and say hi to ypur amazing Father so the green tea Lover ;)

10/10 Excellent

Irit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and reasonable.
We had two rooms facing the sea and the view is lovely and Quiet. The hotel is up the hill about 15 minutes walk down to the promenade by the big flag pole. Breakfast is basic and good. You can ask for an omelette. They will try to accommodate your requests. The swimming pool is small but it’s nice to cool off and exercise in it. Beds are clean and comfortable. The little refrigerator in the room wasn’t so cold.
About six strokes from one side to the other
Dining room
Dining room breakfast
View from the room
Stayed 1 night in Jun 2022
Response from Reservation Team on 23 Jun,2022
We appreciate your review, We enjoyed reading it. Thanks for being our guest.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a Very nice hotel walking distance from City centre and the sea. Very friendly and helpfull owner. Will definitly use again when comming to Aqaba
Stayed 3 nights in May 2022
Response from Reservation Team on 13 May,2022
Thank you for your review, We are extremely happy to hear about your stay and how much you liked it.

4/10 Poor

Liza

Liked: Staff & service
Disliked: Room comfort
Ok, but not 4*
On the bright side, this hotel is located in a quiet location, pretty close to the center, bed was comfy and the staff was friendly. However, the lobby smells of cigarettes, the room was quite worn down and most annoying was the bathroom tap that had a moody sensor (like in public bathrooms), that forced us to brush our teeth with mineral water (not complimentary). I'd say this hotel is ok, but definitely not a 4* experience.
Stayed 1 night in Apr 2022
Response from Reservation Team on 10 May,2022
Thanks for writing your review, Regarding the smell in the lobby we apologize but the area in front of the lobby is a smoking area, but the rooms are under 2 years old and I'm sorry you had a less pleasant stay as the opposite of our goal, the last thing is the bathroom tab yes indeed it gets moody sometimes so are currently changing them as we can.

2/10 Terrible

Selam

Stayed 1 night in Apr 2022
Response from Reservation Team on 24 Apr,2022
We are extremely sorry that you had a bad experience we are interested to know what are the reasons behind it in order to fix it and grow.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our week in Aqabar
The hotel and staff couldn't have done more to make us welcome and make sure we were comfortable throughout our stay. Good room service. Beds very comfortable. Excellent views over the city and beyond from our 3 bed room from its location on the higher ground. Just a short downhill direct walk into the centre. This proved a great time to visit as it was just prior to the tourist season, so quieter all round. However weather pleasantly warm. Local people all very friendly. Lots of food options available for the evenings too.
Stayed 7 nights in Feb 2022
Response from Reservation Team on 14 Mar,2022
Thanks a lot for your reply it was our pleasure reading your comments and how much you enjoyed it. You are more than welcome to visit us again.

8/10 Good

Ian, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jordan Seasons Hotel was nice and very clean. The gentleman who checked me in was friendly and my room had a nice view. It was a bit further of a walk to the main part of town and beach though with a steep walk back up to the hotel.
Stayed 2 nights in Mar 2022
Response from Reservation Team on 12 Mar,2022
We Appreciate your comments and looking forward to having you again in our hotel.

8/10 Good

Dayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Reservation Team on 8 Mar,2022
Thank you very much for your review, It was our pleasure serving you and having you in our hotel

10/10 Excellent

Waseem

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very helpful, kind and welcoming. From the cleaning staff to front desk and management. Anytime I return to Aqaba I will be definitely staying there.
Stayed 2 nights in Feb 2022
Response from Reservation Team on 22 Feb,2022
It was our pleasure having you in our hotel. We appreciate your kind review and looking forward to seeing you again.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, room comfort
Amaizing people at this hotel, very hospitable and very caring. Ready to help with what could be visited and even to arrange trips around Aqaba.
Stayed 7 nights in Jan 2022
Response from Reservation Team on 1 Feb,2022
We are extremely happy to read your comment. Thanks for your feedback

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
Amazing stay at the Jordan Seasons Hotel. Great staff, great breakfast, really comfy beds with wonderful soft bedding, excellent minibar and an easy walk into town.
Stayed 1 night in Jan 2022
Response from Reservation Team on 30 Jan,2022
It was really nice meeting you also reading your review makes us happy to know you had a great time.

8/10 Good

MUNTAHA

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from Reservation Team on 12 Jan,2022
Thanks A lot for choosing us also for reviewing us.

8/10 Good

Seyed

Liked: Cleanliness, staff & service, property conditions & facilities
A small and clean hotel with nice staffs.
Stayed 1 night in Dec 2021
Response from Reservation Team on 15 Dec,2021
Thanks for your honest review, Looking Forward to having you again.

10/10 Excellent

mohammad, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2021
Response from Reservation Team on 15 Dec,2021
Very nice review ( Simple and to the point )

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Mhmd Asad on 9 Nov,2021
We Highly appreciate your rating, Also Glad that you enjoyed your staying at our Hotel

10/10 Excellent

Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Reservation Team on 14 Oct,2021
We are extremely happy reading your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Experience, staff is very cooperative.
Stayed 2 nights in May 2021
Response from Reservation on 20 May,2021
It was Our pleasure, Thanks for choosing us. We wish to see you on your next visit.

10/10 Excellent

Sherita

Stayed 1 night in Jan 2021

10/10 Excellent

Sherita

Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The parking area can only accommodate 4 cars maximum !
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Mhmd Asad on 29 Nov,2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and appreciate your overall rating of 8 out of 10.Your insights are invaluable to us as we continuously strive to enhance our guests' experience. If there are specific areas where you believe we can improve and earn that extra point, we would love to hear more details. Your input is crucial in helping us provide the best possible service.We hope to have the pleasure of welcoming you back in the future, and we'll do our best to ensure an even more enjoyable stay.