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Natron Palace Hotel

3.5 star property
Hotel in Arusha with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Natron Palace Hotel

Building design
Breakfast, lunch, dinner served; local and international cuisine
Bar (on property)
TV
View from room

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

1 bedroom, individually furnished, desk, laptop workspace

Standard Double Room

Highlights

Individually furnished
Air conditioning
Fridge
TV
Fan
Separate bedroom
Private bathroom
Bathrobes
  • 9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

View from room

Standard Single Room

Highlights

Individually furnished
Air conditioning
Fridge
TV
Fan
Separate bedroom
Private bathroom
Bathrobes
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

View from room

Standard Twin Room

Highlights

Individually furnished
Air conditioning
Fridge
TV
Fan
Separate bedroom
Private bathroom
Bathrobes
  • 5 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Non Smoking, City View

1 bedroom, individually furnished, desk, laptop workspace

Deluxe Room, Non Smoking, City View

Highlights

Individually furnished
Air conditioning
Fridge
TV
Fan
Separate bedroom
Private bathroom
Bathrobes
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Non Smoking, City View

View from room

Executive Room, Non Smoking, City View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Fridge
TV
Fan
Separate bedroom
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Livingstone Street, Arusha, 15473

What's nearby

  • Sheikh Amri Abeid Memorial Stadium - 5 min walk - 0.5 km
  • Maasai Market and Curios Crafts - 15 min walk - 1.3 km
  • Arusha International Conference Centre - 17 min walk - 1.4 km
  • Arusha Clock Tower - 17 min walk - 1.4 km
  • Njiro Complex - 8 min drive - 6.3 km

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 73 min drive

Restaurants

  • ‪Karibu Uzunguni City Park - ‬2 min drive
  • ‪Kitamu Cafe - ‬15 min walk
  • ‪Africafe - ‬17 min walk
  • ‪Arusha Center Inn Restaurant - ‬6 min walk
  • ‪Fifi's - ‬13 min walk

About this property

Natron Palace Hotel

Property highlights
You can look forward to a free breakfast buffet, a terrace and dry cleaning/laundry services at Natron Palace Hotel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), free newspapers and ATM/banking services
  • Coffee/tea in reception, a lift and meeting rooms
Room features
All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and fans

Languages

English, French, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Natron Palace Hotel Arusha
Natron Palace Hotel
Natron Palace Arusha
Natron Palace
Natron Palace Hotel Hotel
Natron Palace Hotel Arusha
Natron Palace Hotel Hotel Arusha

Frequently asked questions

Is Natron Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Natron Palace Hotel?

Self-parking is free at this property.

What time is check-in at Natron Palace Hotel?

Check-in start time: 11:00 AM; check-in end time: midnight.

What time is check-out at Natron Palace Hotel?

Checkout is at 11 AM.

Does Natron Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Natron Palace Hotel located?

Situated in Arusha, this hotel is within a 10-minute walk of Sheikh Amri Abeid Memorial Stadium and Arusha Declaration Monument. Arusha Clock Tower and Arusha International Conference Centre are also within 1 mile (2 km).

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Natron Palace Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 5 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, reasonable pricing, courteous staff
Stayed 3 nights in Sep 2024

4/10 Poor

Zuzana

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception didn't have any Internet when we arrived and couldn't find our booking. We got one smelly rum with really small bathroom. Noise from the street was horrible, no sleep for 2 nights
Stayed 2 nights in Nov 2021

4/10 Poor

Pedro

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic room okay for 1 night

Room is not sound proof at all, so you sleep with street noise. Rooms are old/ furniture outdated with floor and toilet very clean :-) However, bed clothing is full of old dirty stains (eg rust), so it’s not the best thing to visualize where you will sleep. :(( Breakfast was a pleasant surprise :))
Stayed 1 night in Oct 2021

6/10 Okay

Isabel

Stayed 1 night in Aug 2021

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The hotel is situated in the city centre, just next to the bus station and close to the central market area. It is very clean and staff is friendly. The rooms affordable and comfortable. The breakfast is delicious. Best value for money in Arusha. Be aware that internet password is changed every day. In conclusion, very happy with my stay in this hotel and that is why second time decided to stay here.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

MB, Braunschweig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Für Übernachtung vor Start der Safari OK - mehr nicht. Wir haben das Hotel vor Start der Safari und Wanderung zum Kilimandscharo gewählt. Es sollte recht zentral in Arusha liegen. Es macht nicht den sichersten Eindruck - wie wir vor Ort festgestellt haben. Zimmer ist sehr klein - man hat nichtmal Platz für zwei Koffer. Möbel dolle verwohnt und es riecht. Bett war sauber, aber dennoch hatten wir unseren Bettenschutz dabei, weil wir uns da so nicht reinlegen wollten. Bad noch kleiner als klein. Kein Duschvorgang. Unwohlfaktor war groß. Alles sehr hellhörig - man hört alles. Hotelgäste, Fahrstuhl und morgens den Hahn und/oder den Aufruf zum Gebet. Fahrstuhl fällt regelmäßig wegen Stromausfall aus - Gott sie Dank gibt es Treppen. Frühstück im Preis mit drin - war OK und ausreichend. Personal war, sofern sie uns auf englisch verstanden haben, freundlich.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Fair overall but needs bathroom curtains

Service is good. But it's next to a high rise which have a very good view of you using toilet, shower.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Good location next to the bus station, so you can watch what's going on around. However, the location is very busy throughout the day even though the windows in the room are closed. Wifi worked only at the reception during our stay. The room was small and the bed quite uncomfortable.

8/10 Good

Mr D A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent, budget hotel.

A decent, budget hotel in a central location. It has a good bar and restaurant. The breakfast is of good quality. with a
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

satish, jaipur

Nice to stay there

It was good to stay in this hotel. Good location and hospitality.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

lynda , arusha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Some of the staff were nice,others not so much .the room was not clean enough. The bathroom had no shower curtain and as a result the whole place got wet when I took a bath. Pillows were stained and filthy. No aircondition or fan and as a result a standing fan was requested. Window Net in the room was torn.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

arusha

When we arrived : no booking and they said that we didn't pay despite our booking voucher ! They were not aware that we can book through hotels.com and it was a problem even for the manager. We had to insist to get our room (fully paid by credit card) and they disturbed us many times making pressure because they wanted a second payment ! Very small bathroom and very noisy.