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"Excellent "

"Staff were 5 star quality - really impressed that while I was there it was my home - nothing was to big or small to ask. Handy distance from town without being too close. Nice and quiet in the evenings 😊 They even packed a breakfast for me to take to the airport when I left at 0300 😳 Food was great in the restraunt and quick walk to local vendors. Felt safe in the hotel and walking in the local area. Thanks to the whole team for giving such personalised customer care 💜"

"The hotel is in the heart of Arusha city center. Great location and walking distances to cafe shops and restaurants. Breakfast is very limited, but they can do better than what they offer. Arusha has plenty of fresh food coming from the farms everyday I don’t see why they shouldn’t take advantage of that. The only one thing that I thought was outrageous was room service. They charge $12 for room service and if you bring any food in your room from outside they charge $10 cleaning charges. For this is not acceptable if you are playing $140-$150 per night. "

"rooms are good; internet was bad; food is below average; staff are nice but lack passion, contrast to most of the tourist hotels. it's a decent hotel to stay for work (but internet was a problem), don't eat there, there are many better places. not worth the price. "

"This was our meeting place for a night (although we spent several night before) prior to a Nat Geo Great Migration Safari in Tanzania. The staff were friendly, helpful and all around best. The could not do enough for us. It was a delightful stay. "

"The staff at the property were very friendly and helpful throughout our stay. The à la carte menu is highly recommended, and the breakfast was decent with a good selection. While the property is not within walking distance of nearby restaurants or markets, taxis were always readily available to take us wherever we needed to go. The garden is beautiful and provides a very pleasant atmosphere."

"Internet is inefficient. OK for leisure travelers but tough on business use. Frequent municipal power failures requires better backup generators, and internet required constant re-entering of password. A better automatic reconnect feature is required"

"Friendly staff. Rooms clean and comfortable. Lovely grounds. Food very good. Really enjoyed my stay."

"Great staff. I would not class this as a five star hotel. It is situated outside the city and I was the only guest. Electric kept going off but the staff were really kind. The spa was good but in Aruba you must have a doctor for the spa and the doctor at this spa was missing. Many services were not available because he was not there. "