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Hôtel du Pont d'Ascain

2.0 star property
Riverfront hotel in Ascain with free parking

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Photo gallery for Hôtel du Pont d'Ascain

Front of property
Daily buffet breakfast (EUR 12 per person)
1 bedroom, individually decorated, individually furnished, desk
Reception
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room (Côté Jardin)

1 bedroom, individually decorated, individually furnished, desk

Comfort Double Room (Côté Jardin)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room (Côté Rue)

1 bedroom, individually decorated, individually furnished, desk

Comfort Double Room (Côté Rue)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Chambre Triple Confort 2 lits (Côté Jardin)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room (Côté Rue)

1 bedroom, individually decorated, individually furnished, desk

Twin Room (Côté Rue)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Familiale Confort 6 personnes

1 bedroom, individually decorated, individually furnished, desk

Suite Familiale Confort 6 personnes

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Desk
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Chambre Triple Confort 3 lits (Côté Jardin)

1 bedroom, individually decorated, individually furnished, desk

Chambre Triple Confort 3 lits (Côté Jardin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 3 Single Beds

View all photos for Chambre Familiale Confort 4 personnes

1 bedroom, individually decorated, individually furnished, desk

Chambre Familiale Confort 4 personnes

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Map
Route Departementale 918, Ascain, Pyrenees-Atlantiques, 64310

What's nearby

  • Le Train de La Rhune - 6 min drive - 4.3 km
  • Port de Saint-Jean-de-Luz - 8 min drive - 7.7 km
  • St-Jean-de-Luz Beach - 9 min drive - 7.7 km
  • Church of St-Jean-Baptiste - 9 min drive - 7.7 km
  • Bid'a Parc - 11 min drive - 13.6 km

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 12 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Restaurant Eguzki - ‬2 min drive
  • ‪Glaces Lopez - ‬5 min drive
  • ‪Restaurant le Pullman - ‬5 min drive
  • ‪Ferme Inharria - ‬5 min drive
  • ‪Etxe Nami - ‬7 min drive

About this property

Hôtel du Pont d'Ascain

Hotel near Le Train de La Rhune
Located close to St-Jean-de-Luz Beach and Bid'a Parc, Hôtel du Pont d'Ascain provides an adjacent golf course, a terrace and a garden. Tee up with amenities such as golf lessons at this hotel. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a local area shuttle and express check-out
  • Express check-in, smoke-free property and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 12 for adults and EUR 9 for children

Things to do

  • 18-hole adjacent golf course
  • Golf lessons
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 1 November 2025 to 1 March 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 January to 31 January:
  • One of the dining venues
  • Bar/Lounge
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 9 for children
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Pont Hotel Ascain
Citotel Pont Hotel
Citotel Pont Ascain
Citotel Pont
Hôtel du Pont d'Ascain Hotel
Hôtel du Pont d'Ascain Ascain
Hotel Restaurant du Pont D'Ascain
Hôtel du Pont d'Ascain Hotel Ascain

Frequently asked questions

Is Hôtel du Pont d'Ascain pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel du Pont d'Ascain?

Self-parking is free at this property.

What time is check-in at Hôtel du Pont d'Ascain?

Check-in start time: 3:30 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel du Pont d'Ascain?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel du Pont d'Ascain located?

Situated in Ascain, this golf hotel is 2.7 mi (4.3 km) from Le Train de La Rhune, and within 9 mi (15 km) of St-Jean-de-Luz Beach and Bid'a Parc. Le Gare du Midi and Biarritz Aquarium are also within 16 mi (25 km).

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Hôtel du Pont d'Ascain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 88 out of 239 reviews
Rating 8 - Good. 86 out of 239 reviews
Rating 6 - Okay. 32 out of 239 reviews
Rating 4 - Poor. 24 out of 239 reviews
Rating 2 - Terrible. 9 out of 239 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chenxi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Restaurant was an added bonus, local village lovely, great stop between France and southern Spain.
Stayed 1 night in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair priced hotel

Nice, simple little hotel in a cute small town.
Stayed 1 night in Oct 2022

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff!
Stayed 1 night in Jun 2023

6/10 Okay

Julie

Liked: Cleanliness, staff & service
We enjoyed the area. The staff were friendly and helpful The hotel appeared unfurnished in the lounge area… not a comfortable sofa or chair to sit on. Our room was very small.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jul 2024

6/10 Okay

stuart

Liked: Room comfort
Disliked: Staff & service

Seen better days

Nice location but a little tatty, needs a bit of tlc
Stayed 1 night in Jun 2024

10/10 Excellent

GABRIELLE

Comfortable bed and nice room. Excellent receptionist. But no bar or restaurant and the exterior of this beautiful property is very run down.
Stayed 1 night in Aug 2023

10/10 Excellent

Jodey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair walk to restaurants and shopping. Hotel seems to only have one room with 2 twin beds. That room faces front with substantial traffic noise and is a very small room.
Stayed 1 night in Aug 2022

8/10 Good

Jodey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a walk to shopping, dining and bus. Loud traffic noise from the street. Room small, crowded but functional. Comfortable bed.
Stayed 1 night in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La rhune

Super reposent
Stayed 1 night in Aug 2022

8/10 Good

Véronique

Liked: Cleanliness, staff & service, room comfort

Standard

Standard.
Stayed 1 night in Jul 2022

6/10 Okay

Alberto

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The breakfast was very bad, the fruits were green or battered. They only had a few slices of cheese and ham.
Stayed 2 nights in Jul 2023

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort

Ok but…..

Hotel very poor although clean. No English spoken, no facilities such as a bar etc. rooms very hot and dated.
Stayed 1 night in Jul 2022

8/10 Good

Julio

Liked: Cleanliness
1
Stayed 1 night in Jan 2023

4/10 Poor

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad drainage smell

Unfortunately I would have liked to say I liked this hotel however reception was hardly open and even though there is a restaurant no drink were available to buy . Our room was very small but clean , however the bathroom smelt so bad it obviously had a drainage issue and was unbearable , but due to reception always being closed no one to tell about it. Left early due to smell and won’t be returning.
Stayed 1 night in Apr 2023

4/10 Poor

John

Disliked: Staff & service, room comfort

Disappointed

Picked hotel as it looked idyllic in fact it is on a very busy road junction had paid extra for comfort room which was tiny,bed very hard bed linen not hotel quality.Curtains had mould stains on back,shower gel empty.Having driven for 6 hours no bar or restaurant no facilities to make a hot drink had to walk 10 minutes into village to have an expensive meal.The whole place seemed run down and uncared for
Stayed 1 night in Jul 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel simple et bien placé au pays basque pour toute escale. Accueil chaleureux et sympathique. Les chambres sont très agréables et propres. La literie moyenne. Le petit déjeuner un peu léger; manquait des yaourts et du jus d’orange.
Stayed 1 night in May 2025

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix dans la region

Accueil agréable, calme avec bonne situation géographique. Un petit rafraichissement général ferait de cet hotel un 3 étoiles. Bon rapport qualité-prix.
Stayed 1 night in Mar 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant qui prenne le temps de tout vous expliquer lieu très propre très soigné nous reviendrons souvent merci à tous le personnel
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bon séjour

Nous avons été très bien accueilli et orienter pour diverses visites de la région un personnel très agréable ce petit hôtel est à recommander
Stayed 2 nights in Jan 2025

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, chambre triple donnant sur jardin, très propre. Parking gratuit et accès facile. Ravie de mon séjour d'une nuit dans cet Hôtel.
Stayed 1 night in Dec 2024