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Dear Christopher, Thank you for your amazing feedback! We’re glad you enjoyed your experience at The Relax Inn! It’s delightful to hear such feedback, we have put a lot of dedication to our service. We hope you visit in the future! Sincerely, Hotel Management.
Very nice family run small business. The family is very friendly and eager to provide a quality experience to the traveler. I appreciate their efforts and top-notch customer service attitude.
Todd
Stayed 1 night in Mar 2024
Response from Hotel Manager on 15 Apr,2024
Dear Todd,Thank you for your wonderful feedback. It's wonderful to hear about your positive experience with our family-run business! Providing friendly service and ensuring a quality experience for our guests are our top priorities. We're delighted that our efforts and customer service attitude made a positive impression on you. Your kind words mean a lot to us, and we appreciate your support. We look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Manager
6/10 Okay
Amanda
Travelled with partner
16 Oct,2023
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom was not clean--while it reeked of chlorine, there was a bloody fingerprint on the shower tile. The room was minimal but not bad. Small tv. Minifridge was noisy all night. Bed was firm. For $100 per night, Ashland offers nicer places.
Did not answer the phone. Finally did hours later, did not talk loud enough to be heard. Room was run down, needed paint and updates. No coffee available. neighborhood was sketchy.
There were pubic hairs in my bed sheets and brown water that came out of the bathtub. I could not sleep that evening because I was disgusted by the condition of the room.
Craig
Stayed 1 night in May 2023
8/10 Good
Carla
Travelled with group
20 May,2023
Liked: Cleanliness, staff & service
The Relax Inn was an ok place to stay. The room was clean and it served its purpose. The manager was friendly. The only thing negative was the hot water in the bathroom sink took at least 10 minutes to warm up and the bed wasn’t very comfortable.
Thought it was cheap. Thought it was cheaper when i saw all the ants on the frudge. Told the guy He acted like i was making it up. Switched rioms but i still felt gross. I dont know who washes their stuff but everything was stiff and scratchy.
Not a good stay
Clean, easy, had what we needed, quiet, good night’s sleep. Had to ring the bell twice for an 11pm arrival as the resident clerk was sleeping. No smile or kind words at that hour, but check in was easy and smooth. Would stay here again next time.
Spencer
Stayed 1 night in Sep 2022
6/10 Okay
Susan
Travelled with family
8 Sept,2022
Liked: Property conditions & facilities
Very basic
Very basic but had a mini fridge and microwave
Susan
Stayed 1 night in Sep 2022
6/10 Okay
Judith
Travelled with partner
4 Sept,2022
Disliked: Property conditions & facilities
The room was clean but sparsely supplied. We wanted a cheap room because we were planning on staying in Southern California for a few weeks. They only had a small refrigerator and no coffee. The soap was awful. Some cheap brand. I don’t think Expedia should ever reccomend this hotel.
New facility at PDX. Very helpful staff person. Easy in easy out
William
Stayed 1 night in Aug 2022
6/10 Okay
Brandy
Travelled with family
1 Aug,2022
Liked: Cleanliness
Disliked: Staff & service, amenities
The owner was rude and I have never had to check out of any hotel or motel before 11. She demanded we check out at 10:30
Brandy
Stayed 1 night in Jul 2022
4/10 Poor
Alfred
31 Jul,2022
Liked: Cleanliness
Disliked: Amenities
I asked for another room because my neighbor was smoking and that aggrivates my asthma. The owner was not pleased with my request. The room itself was adequate though someone left items in the fridge that the staff should have found and removed but didn’t. I wouldn’t stay there again.
It was good! I had to go ask for a receipt since.I paid with cash. Ice wasn't provided nor coffee.and at least a breakfast roll in the morning. I think those two items would.have made my stat even better.
Floors needed a good scrubbing. Air conditioner very noisy. Other than that, overall was acceptable.
Craig
Stayed 3 nights in Jun 2022
2/10 Terrible
Lina
27 Jun,2022
Lina
Stayed 1 night in Jun 2022
6/10 Okay
Douglas
22 Jun,2022
Liked: Cleanliness, staff & service, amenities
The place is nice enough, but the motel is old and rough. Painted cinder block walls in small rooms, and looks like almost nothing has been updated in decades. But the staff is nice, and do well with what they have, it is all clean and functional, just old. And it does have a fridge, which I didn't expect. Doesn't compare well with the Best Western right next door, looking down on you.
Considering we booked for half the price of some of the other hotels, this place wasn't dirty or scary. Nice area, nice staff, no ick or bugs from the room
Raymond
Stayed 1 night in May 2022
8/10 Good
Rose
2 May,2022
Liked: Cleanliness, staff & service
The room wasn't fancy but supplied all of our needs.Comfortable, clean and affordable.
This place wasn’t haunted, but it was certainly scary enough. Room was dirty and it was like being in a prison cell. Which may have been ok if it were half the price of what we paid. I would have spend the extra $20 to stay in the Holiday Inn Express next door.
Great little motor lodge. It was clean and recently remodeled. Big bed with good sheets. Water was hot and the heat worked great. Cable tv and WiFi included. A lot of reviews talk about the cinder block walls. I like it because it’s quieter and safer in case of fire. Felt safe there and felt that my car was safe. The place was packed with road travelers. It’s a great location coming off the 5. There is a gas station next door with a really good coffee hut in the parking lot. Easy morning walk to good coffee is a definite plus. Nice family owned place.