Free daily buffet breakfast
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Reviews of Absolute Hotel

3.5 out of 5
Absolute Hotel
Beybitshilik street, 47/2, Astana

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 38 reviews" "
Rating 8 - Good. 15 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mid-range business hotel, midway between Astana-1 railway station (the old one) and government plaza.
Stayed 3 nights in Oct 2019

8/10 Good

Luca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, clean and comfortable room. Breakfast good, Polite staff
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
No-cooperative staff. Very bad service
Stayed 1 night in Aug 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower didn't have hot water twice when I went to use it but other than that for the price it was a great little hotel. Very comfortable room, quiet and clean
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
The place was nice and clean. Breakfast wasn’t always buffet, but it was usually good.
Stayed 7 nights in Mar 2019

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super spacious, staff great especially Erlan price
Room very spacious and arguably one of the best deals in Astana. Super friendly staff especially Erlan at the front desk. 15 min ride to the center of actions and to most monuments. Tiny super market across the stress so convenient to buy snacks, drinks or cigarettes but not much nor many restaurants near by. Great deal will come back if I’m due to travel back to Astana.
Stayed 5 nights in Nov 2018

10/10 Excellent

DP, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel it's Like a 5 Star hotel at price of 4 star.. The BREAKFAST Was excellent and Elaborate The WIFI was Good.. The staff was very Efficient and effectively Trained. Specially the Receptionist ASEL. The Rooms were very SPACIOUS. I was impressed overall. Very Enjoyable stay.
Stayed 1 night in Apr 2018

10/10 Excellent

DP, California, USA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Quality of Hotel and Room And Bathroom. Spacious Enough. Good Cleankiness. Great Staff very Hardworking and Honest. Staff very Helpful and Cooperative. Good WIFI Great Breakfast. Overall Great Value for Money I would definitely come to this hotel again.
Stayed 5 nights in Apr 2018

6/10 Okay

UK Traveller , London

Disliked: Staff & service
An average hotel - but terribly rude staff!
Arrival in Astana was the first ever, so I relied upon the transfer service organised by the hotel. This consisted of the Kazakhstani Uber service meeting you at the aeroport. The car was relatively new-ish and pleasant - although very hot. Having never been, I accepted to pay the hotel what they charged - which seemed to be quite a bit more than if you organise the journey yourself. I did. The price was 5000 Tenge from the hotel to the aeroport. Customer Service was a concept lost on reception there. I was informed that I would be upgraded from a Single to a Twin Room. My protests that I had booked and paid for a Double Room were met with rebuttals and denials and an attitude in expression, that I was being awkward. Looking through old messages to prove my booking - and what I had paid, took a little time. Having successfully demonstrated that there was no upgrade - but an attempt to change my room to lower spec., the receptionist did not apologise. The room had poor quality and decrepit fixtures. Things like toilet paper had to be requested and were met with sneers. Another receptionist insisted that did not speak Russian but English, and it turned out her English was wore than my Russian. She criticised my English pronunciations - I am a native speaker! She lacked suitable language or customer service skills to be in a such a position. Internet was slow and often went down with little assistance from staff when help was sought. An average place with below average service
Stayed 3 nights in Nov 2017

10/10 Excellent

Alex, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, great location.
Hotel is right next to bus route 10 stop which goes directly to the airport and passes by most of the city's main attractions. Nice staff with decent English. They will store your luggage if you arrive early. Rooms are secure, clean, quite, with nice firm bed. Fantastic clean bathroom. Did not have faith that toilet could handle flushed toilet paper, so went Mexican style and used the basket next to it. Breakfast selection is decent, but not great. Highly recommend. Bus lines stopping at hotel: 9, 10, 19, 23, 33, 36, 81.
Hotel is right next to airport bus stop (
Stayed 3 nights in Oct 2017

8/10 Good

Graham, W Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good base for exploring Astana
About 2 km from railway station - easy to find, I chose to walk, having been on the train overnight. Early arrival so I paid extra for early check-in. Shower! Sleep! Very spacious room, I'd call it a suite, very good value for money. Clean & comfy. Tea & coffee always freely on tap from cafe area below. Decent breakfast. Astana is a great sprawling medium-rise city. Bus 19 runs every 10 mins from the railway station, past the hotel doors (bus stop is "Medical Institute") then away out 10 km south to the Mosque and National Museum - both must-see. 90 Tenge flat fare, conductor gives change.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, nice staff.
Nice hotel. Friendly staff. Away from most of the attractions in Astana, however it's a quick taxi ride to see them.
Stayed 1 night in Aug 2017

6/10 Okay

ali, US

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Bad stuff
Nice hotel bad stuff. Poor breakfast. After 9.00 you couldnt anything for breakfast. Stuff is uninterrested.

8/10 Good

adrien, London

Liked: Staff & service, room comfort
Nice. .clean..friendly staff
Everything was ok .....no European channels. ....second day air conditioning stop working ...because of rain ....hahaha

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for an excellent price
Quick stopover, you need a taxi to get you from the hotel to the museums and so forth but it had a great feel for a really good price. Receptionists could do with a bit more tourism training, they were both lovely and helpful but some leaflets and more local knowledge would be great. Also they really need to sort out a good taxi firm.

10/10 Excellent

Roza, Almaty, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel -older part of the city
This hotel experience only added to our enjoyment of our visit to Astana. From the moment we arrived the staff made us feel welcome and went our of their way to help us with organising a personal guide and bus for an overview tour of the city. Initially our rooms were quite a distance from each other, but on request they changed that for our convenience.

10/10 Excellent

Ahmedkojo, Bishkek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice personal
It was wonderful. Thank you.

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё хорошо
Чистенько. Нумера просторны. Каша на завтрак имеется. Мягкий свет в нумерах.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Gut war, dass es eine Sauna und ein kleines Schwimmbad gab. Nicht so gut hat uns gefallen, dass die Klimaanlage an andere Zimmer gekoppelt war und deshalb nicht immer funktioniert hat. Leider konnte auf Lebenmittelunverträglichkeiten nicht reagiert werden.
Stayed 10 nights in Sep 2019

8/10 Good

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Абсолюте
Все отлично. Уровень 4 соответствует
Stayed 2 nights in Aug 2019

8/10 Good

Gulmira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Administration of Absolute Hotel on 19 Jun,2019
Dear, Gulmira! Thank you for choosing Absolute Hotel and your feedback! We are happy to get such high points from our guests! It is the best motivation for all staff of the hotel to keep up good work. Hope to see you soon at Absolute Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2019
Response from Administration of Absolute Hotel on 19 Jun,2019
Dear Anonymous! Thank you for choosing Absolute Hotel and your feedback! We hope that you liked the hotel and all facilities here. Thank you very much again and hope to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Administration of Absolute Hotel on 19 Jun,2019
Dear Anonymous! Thank you for choosing Absolute Hotel and your feedback! We hope that you liked the hotel and all facilities here. Thank you very much again and hope to see you soon!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

EUNSEOLWHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
감사드립니다.
호텔직원분들의 친절함으로 너무나 편안한 숙박이 되었습니다. 그리고 택시기사분들도 너무나 친절하셨습니다.감사드립니다.
Stayed 1 night in Feb 2019
Response from Absolute Hotel on 6 Mar,2019
Thank you for your choice, miss Kim. We really appreciate your kindness review words and always glad to have you in our Hotel. best regards, Absolute Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly Team and management in this Hotel. They pay attention to the guest and helping in any questions do you have. It doesn't matter at which time.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Floran, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mooi hotel voor een goede prijs, een lekker en uitgebreid ontbijt en in de buurt ook genoeg winkels of restaurantjes/koffiebarretjes. met de bus of taxi voor de deur kom je gemakkelijk in andere delen van de stad.
Stayed 6 nights in Oct 2018

10/10 Excellent

Kanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

SUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮음
평범했음! 괜찮음
Stayed 2 nights in Dec 2017
Response from Reception on 1 Feb,2018
Dear Sunho! Thanks for choosing Absolute Hotel! We appreciate your feedback and hope to see you soon again at the hotel!

4/10 Poor

Roman

Disliked: Staff & service, property conditions & facilities, room comfort
Nicht so gut
An der Rezeption versuchte man zu betrügen,hab ein Taxi bestellt die Dame an der Rezeption wollte das doppelte kassieren vom üblichen Preis.Defektes Fenster war sehr kalt.Gutes Frühstück

6/10 Okay

Helene

Liked: Cleanliness
Disliked: Staff & service
Välj ett annat närmare citycenter
Vi besökte Astana för att se staden, vi fick bra hjälp av hotellets reception vid alla frågor, tyvärr var restaurang, bar & frukostvärdinna en katastrof

6/10 Okay

Aliaksandr, Brescia

Liked: Staff & service
Absolute hotel, Astana
Hotel e buono per il lavoro perché costa veramente poco. Non ce niente di particolare, le stanze sono abbastanza pulite. Non andava impianto di aria condizionata invece il riscaldamento non si poteva regolare e era molto caldo dentro. La colazione non e intercontinentale - una mattina non cera neanche il caffè, pero con questo prezzo non puoi pretendere di qualcosa in più. Comunque albergo e pulito e accogliente. P.s. in una delle stanze nella doccia cera puzza e l'ha fatto cambiare, ma e un problema solita del paese.