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Reviews of Benben By Dhara Hotels

4.5 out of 5
Benben By Dhara Hotels
Philae Island, Aswan, Aswan Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 51 reviews" "
Rating 8 - Good. 5 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renee, Canyon Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While a little tricky to get to, especially at night, this property is absolutely gorgeous. The staff is superb in every way. The breakfast was delicious. This hotel is a gem - I only wish we could have stayed longer!
Stayed 1 night in Feb 2024
Response from Ashraf Samir General Manager on 24 Feb,2024
Dear, Good day from BenBen by Dhara hotels. We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel. On behalf of the entire team, we would like to thank you for your kind, encouraging words. Glad that the facilities, and the food met your expectations. We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best. Thank You & Best Regards,

6/10 Okay

Kshitiz

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff and the views save this place. The restaurant staff, the housekeeping, and the boat guys are very nice and helpful, always greet you with a friendly smile. The hotel needs repairs though. The jacuzzi malfunctions, and the SHOWER needs big improvement. Stayed at room 403, and the shower cannot give proper temperature water; either too hot that can hurt you, or too cold, which made the showet experience uncomfortable. Mosquito nets needs better renovation and please put mosquito nets or repellants in rooms, as mosquitos are not something the hotel can control, but can simply help the customer experience be better by working on these points. Again, the hotel staff is the best, the restaurant staff, the boat guys, expecially Ahmad, are top notch! Manager is also kind and helpful.
Stayed 6 nights in Feb 2024
Response from Ashraf Samir General Manager on 24 Feb,2024
Dear Kshitiz,We would like to thank you very much for the valuable time you have dedicated to write your comments on your stay lately in our hotel.Many thanks for your compliments and for your constructive criticism, through which we are able to maintain and further improve the quality of our service levels.We are looking forward to welcoming you once again at our hotel in the nearest future.Thank You & Best Regards,

10/10 Excellent

Ferenc Bence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully situated and designed hotel. Unlike many alternatives, it is in a distance from Aswan city, creating a very peaceful environment. Also, it is close to the Philae temple complex. If arranged with the hotel, the boat ride there and back is expensive (currently 30 dollars), but is simpler and more flexible than from the main dock (e.g. for checking out the original location of the temples, birdwatching). The only negative we fould was the water temperature of the jacuzzi - probably not an issue in summer, but felt a bit chilly in January. Finally, two suggestions for management: - Play local music in the restaurant, while jazz was better, pop songs are really not a good fit for the property. - Sell the beautiful traditional pottery used in the restaurant as a side business. We tried to purchase coffee cups and a pitcher, but unfortunately it was not possible.
Response from Ashraf Samir General Manager on 16 Feb,2024
Dear Ferenc,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

10/10 Excellent

Greg

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unique and dramatic hotel on island of granite boulders overlooking the Philae Temple. Lovely warm rooms. Great food and spectacular views from the terrace. Downside is that everywhere is a steep climb or series of stairs. Not for the mobility impaired or elderly. If you’re young and active, a perfect spot.
Stayed 1 night in Nov 2023
Response from Ashraf Samir General Manager on 28 Nov,2023
Dear Gerg,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking oasis with stunning views
Stayed 3 nights in Nov 2023
Response from Ashraf Samir General Manager on 28 Nov,2023
Dear Mr. Ahmed,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

4/10 Poor

Medhat

Liked: Cleanliness
Response from Ashraf Samir General Manager on 28 Nov,2023
Dear Mr. Medhat,We would like to thank you very much for the valuable time you have dedicated to write your comments on your stay lately in our hotel.Many thanks for your compliments and for your constructive criticism, through which we are able to maintain and further improve the quality of our service levels.We are looking forward to welcoming you once again at our hotel in the nearest future.Thank You & Best Regards,

10/10 Excellent

Amy

Stayed 1 night in Oct 2023
Response from Ashraf Samir General Manager on 28 Nov,2023
Dear Amy,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
I understand why people like it, but.
My husband and I stayed at BenBen for 1 night. We were originally supposed to stay for 2 nights but decided it wasn't for us and ended up moving to a different hotel. I don't think it's a bad hotel, the aesthetic is nice, it's very niche, but it just wasn't a good fit for us. I am leaving this review only because when we booked this hotel we only saw 10/10 reviews and didn't feel that this was our experience. Some things to consider- you are on an island. It takes at least 15 minutes to get to to the hotel or onto the mainland by boat. This was challenging with early sightseeing tours but obviously no fault of the hotel, we just wish we realized the gravity of how isolated the hotel felt to us. This may be a major perk for some, just not for us, and that's OK. It's also a dry hotel, they advertise this and make sure you know before you go. Again, no fault of the hotel but we didn't realize how much we like the option of a pool and bar to enjoy during vacation. Overall the service was alright. Not bad, but not as friendly as other places we stayed in Egypt. We did think the food was some of the best we had while in Egypt. Us deciding to switch to a different hotel wasn't the fault of BenBen, but the things I mentioned are simply priorities of ours that I wish we would have realized before booking. I can understand why people like this hotel, it just wasn't a good fit for us.
Stayed 2 nights in Sep 2023
Response from Guest Relation Manager on 29 Sept,2023
Dear John,Thank you very much for taking the time to share your feedback, we are sorry to hear that you did not enjoy your stay and thus your rating is understandable, however we have delivered on every thing we promised and advertised, staying at benben is only meant for those who cherish calmness and serenity, and look for a quite and quality time after hectic tours. We only wish that you could have shared your feedback while staying with us and we would have taken action to liven things up for.once again thank you

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing location - the hotel is built on a series of levels high on a rock outcrop that overlooks the ancient Egyptian Philae Temple with stunning 360° views. The rooms are each individually designed, all have pools or spas, and the staff are wonderful. You can only reach the hotel by boat so it’s not the place for busy executives (although WiFi is very good.) there’s the BenBen meditation rock and lots to think about.
Stayed 1 night in Sep 2023
Response from Guest relations manager on 20 Sept,2023
Dear Richard, thank you very much for your positive rating and wonderful review. We are delighted that you enjoyed your stay with us and we look forward to welcoming you again.

10/10 Excellent

Mélody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ashraf Samir General Manager on 12 Sept,2023
Dear NOEL,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,Ashraf SamirGeneral Manager

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very friendly staff and amazing spa. Also the food is delicious. Hope we stayed for more days
Stayed 1 night in Sep 2023
Response from Guest relations manager on 4 Sept,2023
Dear Liliana,Thank you very much for your kind words and wonderful review. We are delighted that you enjoyed your stay with us and we look forward to hosting you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Guest relations manager on 31 Aug,2023
Thank you very much for the positive review

10/10 Excellent

Catherine

Stayed 4 nights in Jun 2023
Response from Front Office Team on 2 Aug,2023
Dear valued Guest,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

10/10 Excellent

Kurt

Stayed 1 night in Jun 2023
Response from Front Office Team on 2 Aug,2023
Dear valued Guest,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

10/10 Excellent

Gladys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The boat ride to the property was amazing and the rooms were even more amazing. The staff was very pleasing and our dinner and view has no words. 2 thumbs up for BenBen
Stayed 1 night in Jun 2023
Response from Ashraf Samir GM on 15 Jun,2023
Dear valued Guest,Good day from BenBen by Dhara hotels.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at BenBen Hotel.We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.Thank You & Best Regards,

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Guest Relations Manager on 21 May,2023
Thank you for the positive rating

10/10 Excellent

Alexis

Stayed 2 nights in May 2023
Response from Guest Relation Manager on 21 May,2023
thank you very much for the positive rating

10/10 Excellent

Sayran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the coolest, most relaxing and wonderful places we have ever stayed before. This was such a treat for us, everything was wonderful from the moment we stepped into the hotel, the staff was so welcoming and friendly and did everything they could to make sure we had a lovely stay. It is designed beautifully and our room felt so special. Definitely a highlight of our trip to Egypt and we wish we had more time at the Ben Ben. We also loved the live music every night at dinner, the Nubian music was beautiful. We will definitely be coming back to Aswan for many reasons and this hotel is one of those reasons.
Stayed 2 nights in Apr 2023
Response from Guest relations manager on 9 May,2023
Thank you very much for the positive rating and your kind words, we were delighted to host you, and we certainly look forward welcoming coming you again to enjoy the wonders of Benben

10/10 Excellent

Ramon

Stayed 1 night in May 2023
Response from Guest Relations Manager on 9 May,2023
Thank you very much for the positive reading

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Aswan!
We stayed here before going to Abu Simbel and afterwards in the cruise to Luxor. Fantastic hotel with unique ambience. Highly recommended!
Stayed 2 nights in Apr 2023
Response from Guest relations manager on 5 May,2023
Thank you for the positive feedback and kind words

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Aswan
Stayed 2 nights in Mar 2023
Response from Guest Relation Manager on 12 Apr,2023
thank you for the positive review

10/10 Excellent

Diana

Stayed 2 nights in Mar 2023
Response from Guest Relation Manager on 12 Apr,2023
thank you for the positive review

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to stay if you're heading to Aswan
One of our favourite hotels on our recent visit to Egypt. Merna checked us in and showed us around the resort and her warmth and accommodating nature made us feel very welcome. The rooms are well appointed and very comfortable - the views of the water are spectacular. We did have one experience in the restaurant/bar area where the manager asked why I was 'arrogant' for simply stating we needed to leave by a certain time for a spa appointment. This was extremely rude and made us feel uncomfortable on our last afternoon at the resort - apart from his attitude - everything else was amazing.
Stayed 2 nights in Feb 2023
Response from Guest relations manager on 7 Mar,2023
Dear Valued guest,Thank you very much for the positive review, we are thrilled to know that you enjoyed your stay with us, we profoundly apologize for any inconvenience Caused by the misunderstanding from the restaurant manager, and we look forward welcoming you again

8/10 Good

Stavros

Stayed 2 nights in Feb 2023
Response from Guest relations manager on 2 Mar,2023
Dear Stavropol,Thank You very much for the positive review, we are thrilled to know that you enjoyed your stay with us and we look forward to welcoming you like best regards

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very attentive staff. Excellent getaway with fabulous views of the Nile
Stayed 1 night in Feb 2023
Response from Guest Relation Manager on 21 Feb,2023
Dear Mr. Ravi, Thank you very much for the positive review and wonderful kind words, we were delighted to host you for the short vacation, we look forward to welcoming you again

10/10 Excellent

Laia

Stayed 1 night in Jan 2023
Response from Guest Relation Manager on 16 Feb,2023
Thank you for the great rating

10/10 Excellent

Bipan

Stayed 2 nights in Jan 2023
Response from Guest Relation Manager on 15 Feb,2023
Dear Valuable guest, We thank you for your visit and appreciate your positive feed back and we hope to welcome you again soon on our BenBen BY Dhara Hotels

8/10 Good

Milena

Stayed 1 night in Jan 2023
Response from Guest relations manager on 20 Jan,2023
Dear Miss. Melina,Thank you very much for the positive feedback and good rating and we look forward to welcoming you back

4/10 Poor

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Response from Guest Relation Manager on 21 Jan,2023
could you please contact the property to find out what was the reason for the negative Rating

8/10 Good

Omar

Response from Guest relations manager on 7 Mar,2023
Thank you very much for the positive review

10/10 Excellent

Lissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Guest Relation Manager on 10 Jan,2023
Thank you very Much for the positive rating

2/10 Terrible

Ashraf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way overrated
This place was build and priced with the intention of becoming a superstar eco-lodge, but unfortunately ran rather like a hostel. Pros: views are picturesque, rooms are nice & well equipped, staff are very friendly Cons: Trapped on a secluded island with very bad shuttle boat service. Staff was never trained. Food quality very poor. Hot shower not working. Wifi not working even after complaining twice. Construction workers & noise all over the place. AC facing the bed in a very bad way, not adjustable. Room & terrace lack privacy. Very loud music from next door camp. Very little value for money overall.
Stayed 3 nights in Nov 2022
Response from Sherif Mohsen General Manager on 13 Nov,2022
Dear Mr. Ashraf,Good day ,it was a real pleasure meeting you and would normally start my message by thanking our guest for taking the time to share the feedback whether it is negative or positive since most guests do give the feedback to help us improve and highlight any flaws that we can rectify and help other guests to have a better experience, however, in this instant, I am quite surprised to receive such a Feedback, particularly from yourself, since I have spent more than one hour with your good self taking the feedback and took the action to rectify whatever have tarnished your experienced and giving you a total refund for all your Food and beverage consumption which you have generously accepted my offer as a gesture of goodwill, however, you must have felt that it was not enough as you went to the extent on posting the same review on different platforms, which is simply a vendetta, and some form of a slander, having said that in most cases, when we receive a negative feedback that we did not know about while the guest is still in the house, we close our message with "we only wished that you have shared the feedback while you were still staying with us in order for us to rectify it" however, in this case we are lost for words, and the perfect ending would be thank you for the feedback, and we hope next time you come to Aswan, you would find a more suitable accommodation for your needs to enable you to enjoy the way your prefer

10/10 Excellent

Misba

Stayed 1 night in Sep 2022
Response from Sherif on 16 Oct,2022
Dear Valuable guestWe thank you for your visit and appreciate your positive feed back and we hope to welcome you again soon on our BenBen islandSherif MohsenGeneral Manager

10/10 Excellent

marc

Stayed 2 nights in Jul 2022
Response from Guest Relation Manager on 10 Jan,2023
Thank you very much for the positive rating

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with private jacuzzi overlooking the Nile. Very quite and rooms were huge !!
Stayed 1 night in May 2022
Response from sherif on 9 Jun,2022
Dear Ms.Marica Good day I would like to thank you for visiting us and for sharing your positive review ,we hope you are home safe and we are looking forward welcoming you again soon Thanks and best regards Sherif Mohsen General Manager

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully location and beautifull property. Loved the people and the service. Recommend room 303 The best view. Thank you very much for all the attentions.
Stayed 2 nights in May 2022
Response from sherif on 11 Jun,2022
dear sir Good day We are so delighted you have enjoyed your stay with us and we hope to get the chance to welcome you again soon in Beb Ben island Sherif Mohsen General Manager

10/10 Excellent

Lida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique place which is located high ground on the island where you have a visual over the water and surrounding islands. Excellent food in a wonderful restaurant with a breathtaking view was one of the highlights. A lovely breeze during day time and a pleasant chill at night during month May. Very close to Temple Philae accessible by hotel’s boat. We will definitely back.
Stayed 1 night in May 2022
Response from Mohamed Sharawi on 13 May,2022
Thank you for you kind comment, you are welcome to your second home at any time

10/10 Excellent

Shina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were wonderful. I would definitely stay again if I return to area.
Stayed 2 nights in Apr 2022
Response from Guest Relation Manager on 18 Apr,2022
Dear Valued guest, thank you very much for the glowing review, we are delighted that you enjoyed your stay with us and we look forward will come in you again

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is e trembly one of a kind in beauty! The staff is so friendly and helpful.
Stayed 1 night in Mar 2022
Response from Guest relation manager on 26 Mar,2022
Dear Valued guest, thank you very much for the glowing review, we are delighted that you enjoyed your stay with us and we look forward will come in you again

10/10 Excellent

Julie, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BenBen lived up to the expectation. The hotel is absolutely fantastic, the rooms are wonderful, all have a personal jacuzzi/pool. Very comfortable bed and very clean. The staff are all wonderful, from reception to cleaning staff and all at the restaurant. They truly make your trip fantastic. The only point of improvement would be for the kitchen: waiters can get orders wrong sometimes. And need to make bread fresh daily, we had day old bread the entire trip unfortunately. Overall an amazing experience, so relaxing and peaceful. Beautiful resort in a superb setting. Will definitely try to go back in the future. Highly recommended for couples, solo, friends getaway. :)
Stayed 2 nights in Mar 2022
Response from Guest Relation Manager on 21 Mar,2022
Dear Valued Guest, It was our pleasure to host you at BENBEN By DHARA HOTELS, on behalf of the all team I would like to thank you for taking the time to share your kind comment which was met with gratitude and appreciation from every and each one of the team. Once again thank you and we look forward welcoming you again in Benben By Dhara Hotels Best Regards

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Bon établissement, agréable séjour. La chambre avec le jacuzzi est appréciable (température de l'eau un peu trop chaude mais ça a été) Le petit déjeuner et les repas sont bons. Seul le lieu pour prendre le bateau navette n'est pas forcément top. Manque également d'un peu d'information (pas de brochure en chambre qui rappelle le code wifi, heure du petit dej, etc) Si vous voulez une paranthèse agréable dans votre séjour, je recommande l'établissement
Stayed 1 night in Apr 2023
Response from Guest Relation Manager on 21 Apr,2023
thank you very much for the feedback and positive review

6/10 Okay

céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour convenable Hôtel sur une île. Il est compliqué de se déplacer.
Stayed 2 nights in Mar 2023
Response from Guest Relation Manager on 12 Apr,2023
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent DRY HOTEL
Bellissima location, (sebbene sia molto isolata e non facile da raggiungere) ottima cucina e staff. ATTENZIONE la struttura non serve alcolici e nelle vicinanze non c’è nulla.
Stayed 1 night in Mar 2023
Response from Guest Relation Manager on 20 Mar,2023
thank you for the positive rating

10/10 Excellent

Bertrand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil et le personnel en général étaient TOP. Aucune info pour accéder à l'embarcadère qui mène au site. Certaines chambres ont une vue incroyable, d'autres très décevantes.
Stayed 2 nights in Jan 2023
Response from Guest Relation Manager on 15 Feb,2023
Dear Valuable guest, We thank you for your visit and appreciate your positive feed back and we hope to welcome you again soon on our BenBen BY Dhara Hotels

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement. Les chambres sont confortables et elles possèdent un Jacuzzi chauffé avec une vue sur le Nil. La cuisine est excellente. Ismael fait le meilleur café au sud du Caire.
Stayed 2 nights in Jan 2023
Response from Guest Relation Manager on 15 Feb,2023
Dear Valuable guest, We thank you for your visit and appreciate your positive feed back and we hope to welcome you again soon on our BenBen BY Dhara Hotels

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinario simplemente extraordinario
Stayed 1 night in Oct 2022
Response from sherif on 16 Oct,2022
Dear Valuable guestWe thank you for your visit and appreciate your positive feed back and we hope to welcome you again soon on our BenBen islandSherif MohsenGeneral Manager

10/10 Excellent

magali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belles chambres bien équipées joliment décorées. Super accueil et service avec Nada et Rowida et l’ensemble du personnel. Un super endroit pour se détendre et profiter des activités autour.
Stayed 4 nights in Aug 2022
Response from sherif on 13 Aug,2022
Chère dame Magali bonne journée, nous avons eu le plaisir de vous accueillir dans notre hôtel et nous vous remercions du temps que vous avez pris pour partager vos commentaires positifs, au plaisir de vous accueillir à nouveau bientôt sur notre île, Sherif Mohsen Directeur général

10/10 Excellent

Erico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular
Hotel espetacular. Piscininha com Hidromassagem na varanda do quarto com vista pro Nilo. Os funcionários muito simpáticos e gentis. A travessia é de barco e para quem não tem guia ou um chip de celular do Egito pode ser complicado. Dou nota 10 pro hotel.
Stayed 2 nights in Jun 2022
Response from sherif on 7 Jul,2022
dear Sir Good day It was a real pleaure welcoming you on our Ben ben Island and we assure you that your positive review will be a motivational tool to continue striving for the best hospitality levels to be worthy of your coming visit soon Till then please accept my best wishes Sherif Mohsen General Manager