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Avista Hideaway Phuket Patong - MGallery

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3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Sawan Private Plunge Pool Suite | Down duvets, minibar, in-room safe, individually decorated
Sawan Private Plunge Pool Suite | Down duvets, minibar, in-room safe, individually decorated

Overview of Avista Hideaway Phuket Patong - MGallery

UNESCO Sustainable Travel Pledge

Avista Hideaway Phuket Patong - MGallery

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150

Explore the area

  • Popular LocationFreedom Beach11 min walk
  • Popular LocationTri Trang Beach11 min walk
  • Popular LocationPatong Beach19 min walk
  • AirportPhuket (HKT-Phuket Intl.)75 min drive

Room options

About this area

Patong

Located in Patong, Avista Hideaway Phuket Patong - MGallery is in the mountains and near the beach. Bangla Road and Jungceylon Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Freedom Beach and Patong Beach. Travelling with kids? Consider Patong Go-Kart Speedway and Dino Park Mini Golf. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property. Guests love the resort's quiet location.

What's nearby

  • Freedom Beach - 11 min walk
  • Tri Trang Beach - 11 min walk
  • Merlin Beach - 14 min walk
  • Patong Beach - 19 min walk
  • Simon Cabaret - 6 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive

Restaurants

  • Rice Restaurant - 11 min walk
  • Little Tiger - 14 min walk
  • Rim Talay - 3 min drive
  • La gritta - 3 min drive
  • Future Seafood No. 1 - 4 min drive

About this property

Avista Hideaway Phuket Patong - MGallery

5-star luxury resort near Patong Beach
Located close to Freedom Beach and Bangla Road, Avista Hideaway Phuket Patong - MGallery provides an airport pick-up service, 3 swim-up bars and 3 poolside bars. Treat yourself to a Thai massage, a body scrub or aromatherapy at the on-site spa. Enjoy local and international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a cafe.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with 3 swim-up bars, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), tour/ticket information and a lift
  • Multilingual staff, a billiards/pool table and outdoor furniture
  • Guest reviews speak highly of the quiet location
Room features
All 150 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch HDTVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 700 for adults and THB 350 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 3 poolside bars and 5 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Dining table
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Biodegradable drinking straws
  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Dining table
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar
  • Paper towels

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 48 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: THB 700 for adults and THB 350 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 3)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 48 per cent of room rate (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Frequently asked questions

Does Avista Hideaway Phuket Patong - MGallery have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 5 Feb,2023, prices found for a 1-night stay for 2 adults at on 7 Mar,2023 start from S$287.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Avista Hideaway Phuket Patong - MGallery pet-friendly?

No, pets are not allowed at this property.

How much is parking at Avista Hideaway Phuket Patong - MGallery?

Self-parking and valet parking are free at this property.

What time is check-in at Avista Hideaway Phuket Patong - MGallery?

Check-in is from 2:00 PM - anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Avista Hideaway Phuket Patong - MGallery?

Checkout is at noon. Late check-out is available for a 48% fee (subject to availability).

Does Avista Hideaway Phuket Patong - MGallery provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of THB 1500 per vehicle applies.

Where is Avista Hideaway Phuket Patong - MGallery located?

This family-friendly Patong resort is located in the mountains, within 1 mi (2 km) of Freedom Beach and Patong Beach. Bangla Road and Jungceylon Shopping Center are also within 3 mi (5 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1006 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 276 out of 1006 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 68 out of 1006 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 33 out of 1006 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 22 out of 1006 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Yaohan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool is really cool and the breakfast is super delicious.Easy to stay,but not clean enough.And a little far from patong beach(you have to take a expensive taxi).

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. The amenities are awesome for kids and adults. The pools are great.

4/10 Poor

Peter Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Lovely hotel. Poor service. Lots of issues - too many to list. Constantly left feeling frustrated

2/10 Terrible

Vinod Kanayalal

Travelled with family
Disliked: Staff & service
I did not get the room which I paid for and hotel was trying to upgrade to inconvenient room just coz they were over booked and had already given our room to some other guest. Staff service was terribly slow even considering the peak new year season. Overall very disappointing and new year holiday was not pleasant!

6/10 Okay

Jiunn Tzriun Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean, staff friendly & helpful. The location is not good and surrounding is too secluded without access to restaurants & shops surrounding... except one 7/11
Stayed 3 nights in Dec 2022

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel, staff just wonderful. There was only one restaurant open, we weren’t informed before hand of this but the food was really fantastic. There was only one pool bar open, again we didn’t know prior to this. We wished the beach nearby was more accessible, it’s about a 20-30 minute walk down a really steep rocky path. You needed to get taxis to get into town or beyond, no free service. This all sounds negative but the staff make the stay and as far as I’m concerned the cleanliness of a hotel is really important too.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was beautiful though the nearby beaches were much less accessible by walking than we anticipated, including Patong. The shuttle costs were always much higher than other options. Coming from other areas of Thailand we were not prepared for the "resort" pricing of everything from shuttles, the drinking water in our rooms and the on site restaurant. We got the sense that they were still getting back into the swing of things in terms of properly stocking and cleaning the rooms. No substantial complaints but we had better experiences elsewhere in Thailand.

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff and the cleanliness of the property. But I would just keep in mind that a lot of the amenities aren’t open. Only one of their restaurants is in operation and only the main pool bar is open. I’m not sure if it’s due to staffing or guest numbers but I would just call ahead if there’s an amenity you are really looking forward to. We spent an entire day at the main pool area hanging out with the bartender Jap. He was so nice and fun. We will be returning
Stayed 1 night in Nov 2022

8/10 Good

Mihaela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but far away from patong, down a winding hill packed with cars. You will be forced to take a marked up taxi everywhere. They charge 300 baht each way to patong (5minute drive). The hotel amenties are a rip off. If i had to do it again i would book amari...its the only hotel "up the hill" that is walking distance.
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service first class but no shuttle bus
Stayed 14 nights in Oct 2022