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DoubleTree by Hilton Phuket Banthai Resort

Photo gallery for DoubleTree by Hilton Phuket Banthai Resort

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On the beach
On the beach
3 outdoor pools
3 outdoor pools

Overview of DoubleTree by Hilton Phuket Banthai Resort

UNESCO Sustainable Travel Pledge

DoubleTree by Hilton Phuket Banthai Resort

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
94 Thaveewong Rd, Patong, Phuket, 83150

Explore the area

  • Popular LocationPatong Beach2 min walk
  • Popular LocationBangla Road7 min walk
  • Popular LocationBang Tao Beach38 min drive
  • AirportPhuket (HKT-Phuket Intl.)68 min drive

Choose dates to view prices

About this area

Patong

Located in Patong, DoubleTree by Hilton Phuket Banthai Resort is connected to a shopping centre. Bangla Road and Banzaan Fresh Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Khao Rang Hill View Point. Dino Park Mini Golf and Phuket Orchid Garden and Thai Village are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property.

What's nearby

  • Patong Beach - 2 min walk
  • Bangla Road - 7 min walk
  • Royal Paradise Night Market - 13 min walk
  • Jungceylon Shopping Center - 14 min walk
  • Bang Tao Beach - 38 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 68 min drive

About this property

DoubleTree by Hilton Phuket Banthai Resort

Upscale hotel on the beach, with 3 outdoor swimming pools
At DoubleTree by Hilton Phuket Banthai Resort, hit the beach, dine on-site at The Port or enjoy a drink at one of the hotel's 3 poolside bars.
DoubleTree by Hilton Phuket Banthai Resort offers 290 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:00 AM: THB 250 for adults and THB 150 for children
  • 1 restaurant
  • 3 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Port
  • Blah Blah Bar
  • Lobby Bar
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ May 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 1800 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 410 out of 989 reviews
5 - Excellent 41%
Rating 4 - Good. 393 out of 989 reviews
4 - Good 40%
Rating 3 - Okay. 110 out of 989 reviews
3 - Okay 11%
Rating 2 - Poor. 41 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 35 out of 989 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Charging for smoking smell without somking inside the room Also, itโ€™s allowed to smoke in the balcony
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is perfect. Within walking distance of most things on Patong Beach but not close enough that itโ€™s loud and crazy. Property and staff were amazing, great room, bars, and restaurant.
Stayed 5 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very centrally located in Patong Beach, steps away from the beach and restaurantsโ€ฆit is set off Beach road, so pretty quiet. The facilities are adequate and comfortable. Main reason to stay here is locationโ€ฆmany nicer options in Patong!
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to the beach, restaurants and Bangla Street
Stayed 6 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Patong beach. Walkable to restaurants and shops. Nice swimming pools. Rooms are spacious and clean. Separate areas for sink and tub/shower/toilet, which is not my preference. Highly recommend.
Stayed 7 nights in Feb 2022