5/5 Excellent
Camilla
Travelled with family
12 Jan,2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2021
DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus
Photo gallery for DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus
Overview of DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus
UNESCO Sustainable Travel Pledge
DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus
4.1/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
94 Thaveewong Rd, Patong, Phuket, 83150
Explore the area
- Patong Beach2 min walk
- Bangla Road7 min walk
- Bang Tao Beach33 min drive
- Phuket (HKT-Phuket Intl.)67 min drive
Choose dates to view prices
About this area
Patong
Located in Patong, DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus is connected to a shopping centre. Bangla Road and Banzaan Fresh Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Khao Rang Hill View Point. Dino Park Mini Golf and Phuket Orchid Garden and Thai Village are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property.
What's nearby
- Patong Beach - 2 min walk
- Bangla Road - 7 min walk
- Royal Paradise Night Market - 13 min walk
- Jungceylon Shopping Center - 14 min walk
- Bang Tao Beach - 33 min drive
Getting around
- Phuket (HKT-Phuket Intl.) - 63 min drive
Restaurants
- Where to eat
- The Port – Restaurant offering Thai cuisine. Serves breakfast, lunch and dinner daily.
- Blah Blah Bar – Open daily.
- Lobby Bar – Open daily.
- Pool Bar – Open daily.
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: THB 250 for adults and THB 150 for children
- 1 restaurant
- 3 poolside bars, 3 bars/lounges and 1 swim-up bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- 3 outdoor pools
Family friendly
- 3 outdoor pools
- Laundry facilities
- Fridge
Conveniences
- ATM/banking services
- Lift
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- Thai
Business services
- Business centre
- A meeting room
Outdoors
- BBQ grill(s)
- Beachfront location
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Renovated entire property – May 2016
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 42-inch LCD TV
- Digital channels
Food and drink
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Electrical adapters/chargers
- Iron/ironing board (on request)
- Laptop-compatible safe
- Mobile key entry
- Slippers
- Turndown service
Similar properties
See similar properties
Patong
Air conditioned
Guest rating 4+
Hotel
4 star
Business-friendly
Free WiFi
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
When travelling to Thailand, you may be required to quarantine at an SHA Extra Plus hotel. Check government regulations to see how long the current quarantine period is. Travelers booking a quarantine hotel need to use the pay now option. Unless specified, booking does not include COVID-19 test fees or airport transfer, which are mandatory requirements. Please pay the hotel directly for these services to receive a booking confirmation letter required for obtaining Thailand Pass entry.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
- Airport shuttle fee: THB 1100 per vehicle (one-way, maximum occupancy 6)
- Airport shuttle fee per child: THB 1100 (one-way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa
Frequently asked questions
Overall score and ratings
4.1
Very good
4.2/5
Cleanliness
4.1/5
Staff & service
4.0/5
Amenities
4.0/5
Property conditions & facilities
3/5 Okay
Alvin
Travelled with partner
19 Dec,2021
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2021
4/5 Good
Daniel
6 Dec,2021
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 6 nights in Nov 2021
5/5 Excellent
George
16 Oct,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2021
2/5 Poor
James
Business traveller
30 Aug,2021
Liked: Cleanliness
Overpriced
Stayed 14 nights in Aug 2021