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DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus

Photo gallery for DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus

Featured image
On the beach
On the beach
3 outdoor pools
3 outdoor pools

Overview of DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus

UNESCO Sustainable Travel Pledge

DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
94 Thaveewong Rd, Patong, Phuket, 83150

Explore the area

  • Popular LocationPatong Beach2 min walk
  • Popular LocationBangla Road7 min walk
  • Popular LocationBang Tao Beach33 min drive
  • AirportPhuket (HKT-Phuket Intl.)67 min drive

Choose dates to view prices

About this area

Patong

Located in Patong, DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus is connected to a shopping centre. Bangla Road and Banzaan Fresh Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Khao Rang Hill View Point. Dino Park Mini Golf and Phuket Orchid Garden and Thai Village are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property.

What's nearby

  • Patong Beach - 2 min walk
  • Bangla Road - 7 min walk
  • Royal Paradise Night Market - 13 min walk
  • Jungceylon Shopping Center - 14 min walk
  • Bang Tao Beach - 33 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 63 min drive

Restaurants

  • Where to eat
  • The Port โ€“ Restaurant offering Thai cuisine. Serves breakfast, lunch and dinner daily.
  • Blah Blah Bar โ€“ Open daily.
  • Lobby Bar โ€“ Open daily.
  • Pool Bar โ€“ Open daily.

About this property

DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus

Upscale hotel on the beach, with 3 outdoor swimming pools
At DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus, hit the beach, dine on-site at The Port or enjoy a drink at one of the hotel's 3 poolside bars. All 290 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, fridges and minibars.
DoubleTree by Hilton Phuket Banthai Resort - SHA Extra Plus offers 290 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 42-inch LCD televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:00 AM: THB 250 for adults and THB 150 for children
  • 1 restaurant
  • 3 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Thai

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ May 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
When travelling to Thailand, you may be required to quarantine at an SHA Extra Plus hotel. Check government regulations to see how long the current quarantine period is. Travelers booking a quarantine hotel need to use the pay now option. Unless specified, booking does not include COVID-19 test fees or airport transfer, which are mandatory requirements. Please pay the hotel directly for these services to receive a booking confirmation letter required for obtaining Thailand Pass entry.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 1100 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 406 out of 988 reviews
5 - Excellent 41%
Rating 4 - Good. 393 out of 988 reviews
4 - Good 40%
Rating 3 - Okay. 112 out of 988 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 988 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi har haft et fantastisk ophold. Pool access room. Rent og pรฆnt, ved mangler blev det fikset รธjeblikkeligt. Sรฅ sรธdt personale. Skรธn morgenmadsbuffet. Og et ganske fint lille hotelgym som vi ogsรฅ brugte flittigt. Vi vender gerne tilbage en anden gang.
Stayed 15 nights in Dec 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My wife and I were pleased with the customer service from the staff and the location of the property. We were disappointed in the quality of our room which was really dated. We were also disappointed with the breakfast buffet as well. Luckily, the location and customer service outweighed the bad. If youโ€™re looking to stay in a prime location you will not be disappointed. However, if you prefer a quality room, you may want to look elsewhere.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall a great stay โ€ฆ superb location .. sure there are resorts that are similar money but many are a long taxi ride to the centre
Stayed 6 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable 12 nights at this hotel as part of the Phuket Sandbox. The room was kept immaculate by the friendly cleaning staff. A large selection of tasty food for the breakfast buffet. Hotel is centrally located within walking distance from any of important locations in Patong.
Stayed 12 nights in Oct 2021

2/5 Poor

Business traveller
Liked: Cleanliness
Overpriced
The stay here has been average at best. Wi-Fi connection is horrible. There is no individual AC control unit in each room, Therefore your AC is either on or off. They offer one cookie upon arrival that is all! The cookie itself is old overcooked and I might even say burnt. They were constantly doing construction above me next door to me or somewhere in the near vicinity
Stayed 14 nights in Aug 2021