- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very helpful and pleasant. The hotel was clean and well maintained
Stayed 13 nights in Mar 2020
Overview of Grand Mercure Phuket Patong
Photo gallery
Guest reviews
Excellent
993 reviews
Guests rated this property 4.3/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket
What's nearby
Bangla Road10 min walk
Jungceylon Shopping Center11 min walk
Paradise Complex13 min walk
Phuket (HKT-Phuket Intl.)67 min drive
Choose dates to view prices
Deluxe Room, Pool Access
Photos of Deluxe Room, Pool Access
Deluxe Room, Pool Access
4.3/5 guest room ratingShow moreRoom amenities
- 34 sq m
- Sleeps 2
Room, 1 Bedroom (Pool Villa)
Photos of Room, 1 Bedroom (Pool Villa)
Room, 1 Bedroom (Pool Villa)
4.4/5 guest room ratingShow moreRoom amenities
- 96 sq m
- Sleeps 3
Deluxe Room, Pool Access
Photos of Deluxe Room, Pool Access
Deluxe Room, Pool Access
4.6/5 guest room ratingShow moreRoom amenities
- 34 sq m
- Sleeps 2
Superior Room
Photos of Superior Room
Superior Room
4.3/5 guest room ratingShow moreRoom amenities
- 32 sq m
- Sleeps 3
Superior Room
Photos of Superior Room
Superior Room
4.1/5 guest room ratingShow moreRoom amenities
- 32 sq m
- Sleeps 3
Superior Suite
Photos of Superior Suite
Superior Suite
5/5 guest room ratingShow moreRoom amenities
- 66 sq m
- Sleeps 3
About this area
Patong
Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Travelling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Our guests love the resort's quiet location.
What's nearby
- Patong Beach - 8 min walk
- Bangla Road - 10 min walk
- Jungceylon Shopping Center - 11 min walk
- Paradise Complex - 13 min walk
- Freedom Beach - 12 min drive
Getting around
- Phuket (HKT-Phuket Intl.) - 67 min drive
Restaurants
- Where to eat
- Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
- Craft Bar – Serves light fare daily, happy hour available.
- Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily, happy hour available.
- Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily, happy hour available.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Free shopping centre shuttle
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Things to do
3 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Steam room
Yoga classes
Family friendly
3 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare/activities (surcharge)
Waterslide
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Languages spoken
Chinese
English
French
Japanese
Korean
Thai
Business services
Business centre
Computer station
Meeting rooms
Conference space (4455 square feet)
Outdoors
BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Rooftop terrace
Spa
5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - sports
Massage - Thai
Massage/treatment rooms
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Beach towels
Designated smoking areas
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Towels
Toothbrush and toothpaste
Entertainment
40-inch LED TV
Digital channels
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Free minibar (some items)
Fridge
More
Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe
Slippers
Policies
Check-in
Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: THB 1000.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
- Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
- Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: THB 1600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Guest reviews
- Liked: Staff & service, amenities, property conditions & facilities
Love the pool access room, breakfast and the location. Walking distance to food, mall, massages, beach, family mart etc The staff are friendly and professional. They go out of their way to make you comfortable. My partner and I enjoyed our stay. This was my 3rd time and am already planning for my 4th.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was spectacular, room was serviced twice a day which was great. Food was always fresh & presentation in general of the hotel was always immaculate.
Stayed 10 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was great. Major attractions within walking distance. Hotel was gorgeous.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
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