5/5 Excellent
Verified traveller
Travelled with family, Business traveller, Travelled with group
19 Apr,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Grand Mercure Phuket Patong
Photo gallery for Grand Mercure Phuket Patong
Overview of Grand Mercure Phuket Patong
UNESCO Sustainable Property
Grand Mercure Phuket Patong
4.4/5 Excellent
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
Explore the area
- Patong Beach8 min walk
- Bangla Road10 min walk
- Jungceylon Shopping Center11 min walk
- Phuket (HKT-Phuket Intl.)53 min drive
Choose dates to view prices
About this area
Patong
Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Promthep Cape are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Travelling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the resort's quiet location.
What's nearby
- Patong Beach - 8 min walk
- Bangla Road - 10 min walk
- Jungceylon Shopping Center - 11 min walk
- Bangla Boxing Stadium - 11 min walk
- Banzaan Fresh Market - 12 min walk
Getting around
- Phuket (HKT-Phuket Intl.) - 61 min drive
Restaurants
- Where to eat
- Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
- Craft Bar – Serves light fare daily, happy hour available.
- Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily, happy hour available.
- Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily, happy hour available.
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Limited on-site parking
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free local area shuttle
- Free shopping centre shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 350 for adults and THB 200 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 3 outdoor pools
- Arcade/games room
- Billiards/pool table
- Children's pool
- Fitness centre
- Full-service spa
- Steam room
- Yoga classes
Family friendly
- 3 outdoor pools
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's pool
- Free area shuttle
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Fridge
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
- Water slide
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- Japanese
- Korean
- Thai
Business services
- Business centre
- Computer station
- Conference space (4455 square feet)
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - sports
- Massage - Thai
- Massage/treatment rooms
- Spa open daily
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility (select rooms)
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
Bathroom
- Bathrobes
- Bathtub or shower
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Towels
- Toothbrush and toothpaste
Entertainment
- 40-inch LED TV
- Digital channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
Similar properties
See similar properties
Patong
Guest rating 4+
Family-friendly
Hotel resort
Air conditioned
5 star
Free WiFi
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property is a certified Thailand SHA Plus hotel.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: THB 1000.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 350 for adults and THB 200 for children (approximately)
- Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
- Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: THB 1600 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort Patong
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.3/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
Suwanna
12 Apr,2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021
2/5 Poor
Shelia
Travelled with family
27 Feb,2021
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misinformed and rundown
Stayed 4 nights in Feb 2021
5/5 Excellent
Padet, Bangkok
28 Oct,2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
5/5 Excellent
Verified traveller
4 Aug,2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019