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4.4 / 5Excellent
1,657 reviews

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  • Superior Room

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, Pool Access

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, Pool Access

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Bedroom (Pool Villa)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Travelling with kids? Consider Phuket Fantasea, or check out an event or a game at Bangla Boxing Stadium. Our guests appreciate the resort's central and quiet location.

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive

Restaurants

  • Where to eat
  • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
  • Craft Bar – Brewpub. Serves light fare daily.
  • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily.
  • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily.

About this property

3 outdoor pools, a full-service spa and a restaurant are available at this resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 314 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort
  • Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort Patong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (4455 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 40-inch LED TV
  • digital channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Beach access
  • Boat tours
  • Ecotours
  • Golf lessons
  • Golf
  • Parasailing
  • Scooter/moped hire
  • Scuba diving
  • Snorkelling
  • Waterskiing

Where to eat

  • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
  • Craft Bar – Brewpub. Serves light fare daily.
  • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily.
  • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily.
4.4

Excellent

5 - Excellent
877
4 - Good
587
3 - Okay
129
2 - Mediocre
39
1 - Poor
25
4.4
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

Friendly staff, very clean beautiful hotel and central location.

Stayed 6 nights in Nov 2019

5/5 Excellent

Everything was great, that makes our vacation very enjoyable Staff attentiveness and smiles are second to none The hotel facilities are excellent and we experienced comfort during our 5 days stay

Stayed 4 nights in Nov 2019

4/5 Good

Stayed 6 nights in Oct 2019

5/5 Excellent

Excellent Hotel. Good condition, location and facilities. Will definately stay here again if we ever come back to Phuket.

Stayed 3 nights in Oct 2019

5/5 Excellent

Stayed 7 nights in Oct 2019

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