expedia

Overview of Grand Mercure Phuket Patong

Photo gallery

Guest reviews

4.4/5 Excellent
993 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

What's nearby

Popular LocationBangla Road10 min walk
Popular LocationJungceylon Shopping Center11 min walk
Popular LocationParadise Complex13 min walk
AirportPhuket (HKT-Phuket Intl.)67 min drive

Choose dates to view prices

  • Deluxe Room, Pool Access

    4.3/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 2
    Show more
  • Room, 1 Bedroom (Pool Villa)

    4.4/5 guest room rating

    Room amenities

    • 96 sq m
    • Sleeps 3
    Show more
  • Deluxe Room, Pool Access

    4.6/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 2
    Show more
  • Superior Room

    4.3/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    Show more
  • Superior Room

    4.1/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    Show more
  • Superior Suite

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • Sleeps 3
    Show more

About this area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Travelling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Our guests love the resort's quiet location.

Map
Popular Location

What's nearby

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Paradise Complex - 13 min walk
  • Freedom Beach - 12 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 67 min drive

Restaurants

  • Where to eat
  • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
  • Craft Bar – Serves light fare daily, happy hour available.
  • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily, happy hour available.
  • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily, happy hour available.

About this property

Grand Mercure Phuket Patong

5-star, family-friendly resort, walk to Patong Beach
Along with 3 outdoor pools, this resort has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 314 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.
Grand Mercure Phuket Patong offers 314 forms of accommodation with minibars (stocked with some free items) and a safe. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

3 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Steam room
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
French
Japanese
Korean
Thai

Business services

Business centre
Computer station
Meeting rooms
Conference space (4455 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - sports
Massage - Thai
Massage/treatment rooms
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Towels
Toothbrush and toothpaste

Entertainment

40-inch LED TV
Digital channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (some items)
Fridge

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Phuket Patong and receive a full refund?
Yes, Grand Mercure Phuket Patong offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Phuket Patong cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at Grand Mercure Phuket Patong?
Check-in is from 2:00 PM to anytime.
What time is check-out at Grand Mercure Phuket Patong?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Grand Mercure Phuket Patong provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 2000 per vehicle, one-way, applies.
Where is this resort located?
This family-friendly Patong resort is located by the ocean, within a 15-minute walk of Patong Beach, Bangla Road and Jungceylon Shopping Center. Karon Beach and Kamala Beach are also within 9 mi (15 km).

Guest reviews

4.4
Excellent
5 - Excellent
537
4 - Good
335
3 - Okay
80
2 - Mediocre
27
1 - Poor
14
4.3
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were excellent, very helpful and pleasant. The hotel was clean and well maintained

Stayed 13 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Love the pool access room, breakfast and the location. Walking distance to food, mall, massages, beach, family mart etc The staff are friendly and professional. They go out of their way to make you comfortable. My partner and I enjoyed our stay. This was my 3rd time and am already planning for my 4th.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was spectacular, room was serviced twice a day which was great. Food was always fresh & presentation in general of the hotel was always immaculate.

Stayed 10 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property location was great. Major attractions within walking distance. Hotel was gorgeous.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2020