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Reviews of Hadouta Masreya - Nubian Guest House

2.5 out of 5
Hadouta Masreya - Nubian Guest House
Gharb Soheil, Aswan, Egypt

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Ahmed was very nice ans welcoming. The property was cute and the area around too. The major inconvenient was the A/C was not working well at all, it was probable like 38 degrees in the room.
Stayed 1 night in Sep 2023
Response from Shereen Wardakhan on 27 Sept,2023
Hi Catherine, thank you for your review. We will certainly check the issue since a full maintenance for all A/Cs was done a few months ago. It must have been quite difficult for you. Our sincere apologies.

10/10 Excellent

Ajoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the this guest house. The owner was very friendly and helpful. the place was clean and comfortable and perfect for a 2 night stay in the area.
Stayed 1 night in Feb 2023

10/10 Excellent

Audrey vaillancourt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hoste was amazing. He gave us a upgrade for our room and the view was perfect:) he was really kind and took care of us. The only thing is we had to pay by cash because no credit machine. But still it was perfect. The next morning we had a nubian breakfast and it was really good
Stayed 1 night in Nov 2021

10/10 Excellent

Noha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Amazing stay , friendly and very supportive staff, great food
Stayed 4 nights in Feb 2020
Response from Shereen Wardakan on 1 Mar,2020
Thank you Noha! We hope to host you soon again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The internet never worked. When asked about it the Kassem (the manager) said he would fix it. Then didn't bother and said "the wires not good". When leaving to the airport i was charged 200 egp for the ride. As i got to the airport another customer from the same hotel arrived at the same time. He was charged 150egp. Very displeasing that i was charged more and we both couldve shared the ride from the hotel if the manager would have been kinder.
Stayed 2 nights in Feb 2020
Response from Shereen Wardakan on 1 Mar,2020
Dear Sir, We apologize with regards to the inconvenience on the WiFi. We will check it and fix it. With regards to the taxi, kindly note that we did not arrange the car for the other person you refer to and he arranged for it independently. We are also not in a position to suggest to our guests to share rides and leave that at their own discretion. Thank you.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel. Ask hotel staff for taxi to town for better price. Water taxi will take you to town,or use auto taxi. Matress was extra firm..
Stayed 4 nights in Jan 2020

10/10 Excellent

Eric John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Experience
I can’t say enough what a wonderful place and experience it was staying here. Amazingly warm, kind people and the place is stunningly beautiful. Without question, if you are coming to Aswan, stay here!
Stayed 1 night in Nov 2019

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for one night. As other reviewers noted this hotel is located outside of the city center and is not convenient to get to. I knew that when I booked I would only be staying for one night and leaving very early in the morning for Abu Simbel so my plan was to have a quiet evening. If you plan to do things in the city or go out then I would not recommend staying here. However, if you want to try something different and plan on having a quiet evening without going out then this place is for you. The staff was friendly. The tea tent was nice to sit in and read while overlooking the Nile. The room was clean and aircon worked great. The bathroom is an Asian style shower with the hand held water hose that is located in same room as toilet. No hair dryer or hand towels so be prepared to bring your own if you need to wash your hair here. Room was sparse but clean. Hotel is located near the Nubian market. I did not go to the market but passed through it in the car on the way to the hotel. I did everything I wanted to do in Aswan before checking into the hotel for the night. I think arranging a car and getting back to the city would be inconvenient so again only plan to stay and stop here after you have seen and done what you want in Aswan city.
Stayed 1 night in Oct 2019
Response from Shereen Wardakan on 6 Nov,2019
Thank you Emily for your review. We are glad you had a good stay and experience. We would be happy to arrange transport for you in the future so you wouldn't have to worry about planning that yourself :) Hope you enjoyed Abu Simbel and will be back to visit Aswan again.

10/10 Excellent

Dena, Washington State

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts provided outstanding assistance booking affordable transportation and tours that were all a very good value. They were especially helpful making certain our taxi drivers gave us fair prices, and negotiated directly with camel drivers at the Nubian tombs. Breakfasts and refreshments in the tent were great to enjoy with a marvelous Nile River view.
Stayed 3 nights in Sep 2019
Response from Shereen Wardakan on 6 Nov,2019
Thank you Dena, we are glad you had a great experience! We hope to host you again :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Traditional Nubian location in a village in Aswan showcasing local crafts and food. Camel rides and traditional music featured every evening in the restaurants.
Stayed 5 nights in Feb 2019
Response from S.Wardakan on 6 Mar,2019
Thank you very much for your review! We hope to host you again in the future.

4/10 Poor

Verified traveller

Disliked: Staff & service
Two star just because of the cute rustic decor otherwise I would give it one star. Service is awful, rooms are not cleaned we stayed 3 nights ( a group of 7 in 3 rooms) they never made the beds or replaced towels or sweeped. We had 3 people in one room and they could not accommodate us with placing an extra bed or mattress we had to join two beds. Which made it uncomfortable. Service again I stress is awful if you need anything, like a towel or toilet paper etc the reception employees are rarely there. The hotel has an echo you will hear all the guests entering or on the stairs. Breakfast was ok but if there are other guests eating at the same time you will leave hungry. Warm water is non existent I am not talking about just our room which was supposed to be the best ( the one with the river view). Oh and prepare to go up stairs. And in Nubia bring cash as there are zero atm machines and they do not deal with credit cards.
Stayed 3 nights in Dec 2018
Response from S.Wardakan on 31 Dec,2018
Dear Ghada, Thank you for your feedback. We apologize with regards to the cleaning service and have taken that on with the staff. It's a pity however that you left unhappy despite us trying to accommodate for your change of dates & change of rooms during your stay. We do not offer the option of extra beds and we provide options for twin or double rooms and hence should not be blamed for the discomfort of joining the beds which was your own preference. Not also sure why going upstairs is called out as a disadvantage since this is where the rooms with the Nile view are. We also deal with credit cards via a link which we had mentioned to you in our earlier communications. All in all, we hope you enjoyed Aswan. Thanks.

10/10 Excellent

Patricia, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a small Nubian village called Gaharb Sohail. You will need to take taxis or microbús to go to tourist sites. Wonderful cultural experience. I will return.
Stayed 2 nights in Jul 2018
Response from S.Wardakan on 30 Jul,2018
Thank you very much Patricia! Hope to have you again soon :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of days in Nuba, Egypt.
Very nice stay in Nuba.
Stayed 1 night in Apr 2018
Response from S.Wardakan on 30 Jul,2018
Thank you :)

8/10 Good

RAVI

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Helene, COlorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorful Nubian Hotel
Beautiful small hotel. Really nice and helpful staff. Not a 5 star place but attractive decor for a Nubian experiencea. Really excellent cook. Many stairs. Hard mattress.
Stayed 3 nights in Oct 2017
Response from S.Wardakan on 7 Nov,2017
Thank you very much Helene! Glad you enjoyed your stay :)

10/10 Excellent

Geo, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Nubian Experience
Even though we arrived early in the day, we were invited up to their wonderful rooftop patio to enjoy a delicious welcome drink while they cleaned our room which took maybe 20 minutes. We easily passed the time enjoying the beautiful view of the Nile, the desert and passing camels. The workers were incredibly friendly and welcoming; they reassured us everyone in the village was family and that we were now family, too. The food is home-cooked and wildly delicious. We stayed in the top room with a balcony and view of the river. It was spacious and the bathroom was clean (it's only separated from the rest of the room by a plastic curtain, but it's set up fine for privacy). The whole building is gorgeous, both inside and out. If I ever get enough money to build my own house I will definitely do it in this style. The ceilings are domed with brick, the floors are nice tiles, the decor is very warm. It really is beautiful. My only mild recommendation would be to have maybe a table or desk in the room, as we had to leave most of our stuff on the floor. I liked the minimalism of it, but there also needs to be some functionality, too. Aswan was more of a 'city' than we thought, but this was set in a small Nubian village that was relaxing, authentic and charming just across the river. I really couldn't have asked for anything more, and you'd be silly to come all this way and not experience what little Nubian is left in Egypt (even local Egyptians were visiting).

8/10 Good

Marwan, Cairo, Egypt

Liked: Staff & service
Disliked: Room comfort
Nubian Experience: Nature and company
The location of the hotel is at the end of the paved street of Gharb Suhail village. It turned out to be a bit more remote and way less accessible than I thought (transportation to and from is not as easy as just hailing a cab). Basically the best reason to stay there if you're a group of friends who have no interest of being mobile and want to stay nature gazing and socializing on the roof. The Nubian drawings and poetry are all over the house. This property can mostly be considered as a bed and breakfast rather than a hotel. The rooms are just less than cozy, the hot water is only sufficient for a 5-minute bath, and you only get a chest for your clothes. Hallway for rooms is very narrow and any steps or noise there is clearly audible in all rooms. Qassim, the manager, is basically the best thing that happened to this Nubian House. He's the best and listens to everyone and does his best. Wifi wasn't working at all, line was cut. I've had a problem with some noisy Indians and their children and conflict resolution wasn't at its best. Their children were the worst trouble makers and everyone was miserable.
Response from S.Wardakan on 9 Jan,2017
Hi Marwan, Thank you for the feedback. We always appreciate it. We are indeed a B&B guest house and are not listed as a hotel. It's unfortunate that you had a bad experience with the other guests but I am sure you appreciate that we cater for diverse nationalities and respect that. I would however like to understand more on why the room cleanliness was rated low so I may instruct the staff on what needs to be done better, Thanks again. Regards, Shereen Wardakan Project Owner & Manager

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort
Quiet place out of the hustle and bustle.
We specifically picked this location due to it's proximity AWAY from Aswan. It's out a bit from central Aswan(15min/50-70LE cab ride) but well worth the quiet environment. When giving directions, say you want to go to Anakato Nubian Houses/Villages as no one knows this place by it's English name of Hadouta Masreya. Also, the local Nubian free breakfast is AWESOME!!!!!!!

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Village Nubien
Pension agréable dans le village Nubien à Assouan. Elle ne donne pas directement sur le Nil. Chambre un peu sombre avec une petite fenêtre donnant sur le côté mais qui correspondait au tarif que j'avais sélectionné. Personnel très accueillant et attentif. Par contre énormément de moustiques dû à la hauteur reduite des eaux du Nil.
Stayed 1 night in Dec 2022

4/10 Poor

Jean

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beaucoup trop cher !
Accueil égyptien : chaleureux ! Dîner et petit déjeuner très corrects. Belle décoration. Confort égyptien : chambre très sommaire: le lit est un matelas posé sur des palettes, il n'y a ni armoire, ni crochets, pas d'oreillers supplémentaires, pas de couverture. WiFi égyptien : quasiment nul... Taxi égyptien : pour aéroport 200 LE négocié à 150... le chauffeur doit en recevoir 70-80 (tarif de Careem). En conclusion : beaucoup trop cher (65€) pour la prestation. A éviter.
Stayed 1 night in Jan 2020

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality, and nubian life-style
Great hospitality, we were really charmed by that. Be aware that you'll live there like a "Nubian" so there is no wifi and just a sober room. But actually in this setting it feels just right. Verry quiet out there, beautifull view, and a nice village.
Stayed 3 nights in Jul 2019

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from S.Wardakan on 6 Mar,2019
Thank you very much Joel! We hope to host you again in the future.

6/10 Okay

Hossam el din

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
الاسكندرية
الرحلة كانت جيدة المكان مريح ويبعث على الاسترخاء والراحة والهدوء
Stayed 3 nights in Feb 2019
Response from S.Wardakan on 6 Mar,2019
شكراً حسام. نتمنى نستضيفك مرة تانية :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Martine, France

Disliked: Staff & service, property conditions & facilities, room comfort
We stayed 2 nights. They were not expecting us when we arrived! The first breakfast was awful : just a bag with some kind of sandwich pretty hard wrapped in plastic film. The other breakfast was ok. Some beds (we stayed in 2 different rooms) were quite hard. Personnel is quite nice but does hardly speak English. The place is nice but is very far from Assouan,to go there you need to take a taxi (200E pounds to go and come back).
Stayed 1 night in May 2018

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Aswan !
We had such a wonderful time at Hadouta Masreya hotel! First the place is beautiful, decorated in Nubian style with taste, rooms are big and confortable with all commodities and with an amazing Nile view. The food is so great that we took most of our meals at the hotel, you should not miss it. The hotel is located in a Nubian village, with very friendly local people all around. It is a bit away from Aswan city centre but easy reachable with a taxi or a boat. Finally, the staff is so kind and helpful, they can arrange anything you like. Thanks again for everything.

8/10 Good

Judith, Basel

Liked: Cleanliness, staff & service, property conditions & facilities
ruhige und enstpannende Lage
Das Hotel ist gepflegt und nett mit einer schönen Dachterrasse. Auch das Essen war ausgezeichnet. Um nach Assuan zu kommen, ist es ein Stückchen Weg, aber den habe ich gern in Kauf genommen. Ungeschickt war, dass die Rezeption kein Gerät hatte, um von der Visa-Karte abzubuchen, obwohl bei der Buchung stand, dass man dort per Karte zahlen kann. darauf muss man sich verlassen können! Aergerlich, wenn man dann sein knappes Bargeld dafür opfern muss, obwohl es für anderes eingeplant war.