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Renaissance by Crystall

4.5 star property
Luxury hotel with full-service spa and bars/lounges

Choose dates to view prices

Photo gallery for Renaissance by Crystall

Terrace/patio
Lobby sitting area
2 bars/lounges, sports bar
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Single Beds

Presidential Suite, Club Lounge Access, Suite, 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Two Double Beds

Indoor pool

Deluxe Room With Two Double Beds

  • Sleeps 2
  • 2 Double Beds

Junior Suite With Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed

Club Room 2 Double Beds Club Lounge Access

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Club King Room With Club Lounge Access

  • Sleeps 2
  • 1 King Bed

Executive Suite With Club Lounge Access

  • Sleeps 2
  • 1 King Bed
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About the area

Map
15 B, Satpaeva Street, Mosque District, Atyrau, 60011

What's nearby

  • Manjali Mosque - 2 min walk - 0.2 km
  • Flagstaff Monument - 13 min walk - 1.1 km
  • Oblakimata Park - 17 min walk - 1.4 km
  • Art Museum - 3 min drive - 2.6 km
  • Atyrau National History Museum - 3 min drive - 2.6 km

Getting around

  • Atyrau (GUW) - 15 min drive

Restaurants

  • ‪Beer House Bavarius - ‬2 min drive
  • ‪Sarqyt - ‬5 min walk
  • ‪Башня - ‬3 min drive
  • ‪Pizzeria "Bella Napoli - ‬20 min walk
  • ‪Sulo Cafe & Bakery - ‬8 min walk

About this property

Renaissance by Crystall

Luxury hotel near Manjali Mosque
Located close to Atyrau University and Oblakimata Park, Renaissance by Crystall provides a terrace, a coffee shop/cafe and a garden. Indulge in a manicure/pedicure, a massage and a body wrap at Valeo, the on-site spa. The on-site international cuisine restaurant, Silke, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a vegetable garden
  • Luggage storage, a front desk safe and tour/ticket information
Room features
All 202 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as air conditioning and safes.
Other amenities include:
  • Hairdryers and shampoo
  • Plasma TVs with satellite channels
  • Wardrobes/cupboards, recycling and electric kettles

Languages

English, Russian

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River Palace Hotel

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  • Breakfast included
  • Spa
  • Free airport shuttle
8.6 out of 10, Excellent, 7 reviews
River Palace Hotel

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,400 for adults and KZT 4,200 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Silke

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,539 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 7840.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 8400 for adults and from KZT 4200 for children
  • Airport shuttle fee: KZT 4000 per person (one-way)
  • Airport shuttle fee per child: KZT 4000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 7840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Renaissance Atyrau Hotel
Renaissance by Crystall Hotel
Renaissance by Crystall Atyrau
Renaissance by Crystall Hotel Atyrau

Frequently asked questions

Does Renaissance by Crystall have a pool?

Yes, this property has an indoor pool.

Is Renaissance by Crystall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Renaissance by Crystall?

Self-parking is free at this property.

What time is check-in at Renaissance by Crystall?

Check-in begins at 3 PM.

What time is check-out at Renaissance by Crystall?

Checkout is at noon.

Does Renaissance by Crystall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000 per person applies.

Where is Renaissance by Crystall located?

Located in the heart of Atyrau, this luxury hotel is within 1 mi (2 km) of Manjali Mosque, Oblakimata Park and Atyrau University. Art Museum and Atyrau National History Museum are also within 2 mi (3 km).

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Renaissance by Crystall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with a mall nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating

Very accommodating place. Ill be back and will recommend this hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury class at hotel at budget hotel prices.
Stayed 1 night in Sep 2023

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 1 night in Jul 2024

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice...
Stayed 1 night in Jul 2024

4/10 Poor

Marina

Disliked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2023

10/10 Excellent

Nichola

Stayed 2 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Nice hotel with friendly staff
Stayed 3 nights in Feb 2020

8/10 Good

SusanDavies, Doncaster GB

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of this hotel and it’s facilities. We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
Stayed 5 nights in Apr 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel in centre of town. Very helpful staff.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
Stayed 4 nights in Nov 2017

10/10 Excellent

Francesco, Reggio Emilia

Liked: Cleanliness, staff & service, room comfort

buono, pulito, comodo...ma un po troppo caro

sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....