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Overview of Copthorne Hotel Auckland City

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View from Room
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Copthorne Hotel Auckland City

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationAuckland Ferry Terminal15 min walk
    Popular LocationSky Tower16 min walk
    Popular LocationViaduct Harbour7 min drive
    AirportAuckland (AKL-Auckland Intl.)28 min drive

Choose dates to view prices

Superior Twin Room

3.9/5 guest room rating
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Junior Suite

4.4/5 guest room rating
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Harbourview Queen

4.5/5 guest room rating
  • 22 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Queen Room

4.5/5 guest room rating
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Auckland

Located in Auckland, Copthorne Hotel Auckland City is in the city centre and near a train station. The area's natural beauty can be seen at Auckland Domain and Mt. Eden, while Auckland Zoo and Kelly Tarlton's Underwater World are popular area attractions. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Looking to get your feet wet? Sailing and surfing/boogie boarding adventures can be found near the property.
Popular Location

What's nearby

  • Spark Arena - 9 min walk
  • High Street - 9 min walk
  • Auckland Ferry Terminal - 15 min walk
  • Sky Tower - 16 min walk
  • Viaduct Harbour - 7 min drive

Getting around

  • Auckland Britomart Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Where to eat
  • Zoes Restaurant and Bar – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.

About this property

Copthorne Hotel Auckland City

Eco-friendly Auckland hotel in Auckland Central Business District, walk to University of Auckland
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 110 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like fridges and electric kettles.
Copthorne Hotel Auckland City offers 110 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. 49-inch Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 3-device limit

Parking and public transport

  • Self parking on site (NZD 20.00 per day)
  • Limited on-site parking
  • Off-site parking for NZD 20.00 per day; discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10 AM on weekends: NZD 19.50-25.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Self-parking fee: NZD 20.00 per day
  • Nearby parking fee: NZD 20.00 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 165 out of 990 reviews
5 - Excellent 17%
Rating 4 - Good. 473 out of 990 reviews
4 - Good 48%
Rating 3 - Okay. 242 out of 990 reviews
3 - Okay 24%
Rating 2 - Poor. 81 out of 990 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 990 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very helpful staff
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Staff & service
Proximity to the spark arena, on-site parking, good size rooms
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist recognized us straight away, even though we had not been there since before the covid lock down early 2020..very impressed with her...Sophia Lei, i think was her name
Stayed 3 nights in Apr 2021

3/5 Okay

Travelled with group
Hotel is clean and tidy but a bit date and worn , parking was 200m down the road
Stayed 1 night in Mar 2021