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Four Points by Sheraton Auckland
4.0 star property

Upscale hotel, walk to Sky Tower

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Four Points by Sheraton Auckland

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
City view
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Premium bedding, minibar, in-room safe, desk

Overview of Four Points by Sheraton Auckland

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym
  • Restaurant
The price is S$152
Price available on 20/04/2024

Check out the area

Map
396 Queen Street, Auckland, Auckland, 1010
  • Popular LocationUniversity of Auckland3 min walk
  • Popular LocationSky Tower9 min walk
  • Popular LocationSpark Arena5 min drive
  • AirportAuckland (AKL-Auckland Intl.)26 min drive
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Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Separate bedroom
Sofa bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, City View

Lake view

Studio, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Lake view

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed - twin
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Grand Millennium Auckland
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1003)
The price is S$182
for 1 night
includes taxes & fees
2 May - 3 May
Grand Millennium Auckland

About the area

Auckland

Four Points by Sheraton Auckland is located in Auckland Central Business District, a neighbourhood in Auckland, and is in a shopping district and near a train station. Sky Tower and Auckland Harbour Bridge are notable landmarks, and some of the area's popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Looking to get your feet wet? Rafting and surfing/body boarding adventures can be found near the property.
Visit our Auckland travel guideOpens in a new window

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Auckland Domain - 14 min walk
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Kai Eatery - 3 min walk
  • Daldang - 2 min walk
  • Nando's Queen St - 3 min walk
  • The Classic Comedy & Bar - 1 min walk
  • Tanuki Sushi & Sake Bar - 1 min walk

About this property

Four Points by Sheraton Auckland

Upscale hotel near University of Auckland
Located close to Sky Tower and Auckland Domain, Four Points by Sheraton Auckland provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site local and international cuisine restaurant, Queen's Head Bar & Eatery, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • A ballroom, a front desk safe and multilingual staff
  • A 24-hour front desk, a computer station and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 35 per night)
  • Covered valet parking on site (NZD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Is Four Points by Sheraton Auckland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 18 Apr,2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 20 Apr,2024 start from S$152.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Auckland?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 55 per night.

What time is check-in at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Auckland?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Auckland located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 1 mi (2 km). Auckland Britomart Station is 15 minutes by foot and Gaunt Street Tram Stop is 21 minutes.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 581 reviews" "
Rating 8 - Good. 175 out of 581 reviews" "
Rating 6 - Okay. 49 out of 581 reviews" "
Rating 4 - Poor. 19 out of 581 reviews" "
Rating 2 - Terrible. 12 out of 581 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Natalie

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel with a fantastic rooftop bar and a lovely restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is walking distance to the restaurant. it is clean.
Stayed 3 nights in Apr 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was efficiently run and was clean However, the shower screens and drains did not contain the water and it always leaked under the screen door and all over the bathroom floor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Rita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely staff: friendly, accomadating. Hotel best soundproofing EVER! Our room was right across from elevator and never heard a single noise. Perfectly located near everything (shops, art gallery, market, waterfront, Weta workshop,transportation). Note: fridge but no microwave. And interesting sliding glass wall in BR that let light into bedroom unfortunately. But otherwise have nothing but love for 4 Points.
Stayed 7 nights in Mar 2024

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was excellent. The food was also very good, however, the restaurant staff were unorganised. I was unsure how to order and went searching for a person to place the order. I couldn’t identify some staff as they were not in uniform, except for a lanyard around their neck. There needs to be a dedicated staff member to sit the customer down and take their order. I was not the only one who experienced this as I heard several customers complain or just leave. I did notice that a conference was being held and it was busy but there were plenty of staff, just no order.
Stayed 1 night in Mar 2024

6/10 Okay

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
3 staff on reception but no one seemed to want to serve me. No recognition of my Gold Expedia status or upgrade. Aircon was making a noise but no maintenance staff on. Went out for 6 hours and came back to the room not being serviced not sure if I would go back
Stayed 2 nights in Mar 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Auckland for one night to attend a conference at Auckland Uni. The location of the hotel was excellent. Being a Monday only the lobby restaurant was open but the menu range was good and we were happy not to have to venture out. Valet parking suited us, Concierge took our bags to the car on check out and we were able to pick up the car after our conference. Easy, convenient.and ideal for a one night biz stay.
Stayed 1 night in Mar 2024