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Reviews of SpringHill Suites by Marriott Augusta

3 out of 5
SpringHill Suites by Marriott Augusta
1110 Marks Church Road, Augusta, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 301 reviews" "
Rating 8 - Good. 57 out of 301 reviews" "
Rating 6 - Okay. 13 out of 301 reviews" "
Rating 4 - Poor. 9 out of 301 reviews" "
Rating 2 - Terrible. 5 out of 301 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Racheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe as well as the hotel was very clean. Room was spacious and breakfast was good
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathleen

Travelled with family and small children
Very clean and roomy
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Feb 2024

8/10 Good

April

Travelled with family
Liked: Property conditions & facilities
Everything was great with the exception that we chose this hotel because of the indoor pool and it was closed the entire time we were here.
Stayed 5 nights in Feb 2024

10/10 Excellent

DONNA, Jefferson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the 'extras' and 'quality' of this hotel! I noticed! Name brand toilet paper, clean and easy access to quality shower products. Soft-close toilet seat and drawers. Full size mirror with closet. I loved the work desk and all the extra plug-ins. The free breakfast had a huge, assorted selection with something for everyone! All of this for a reasonable cost. I will look for this brand first when traveling.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Accommodations more than adequate.
Stayed 1 night in Jan 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel. Great pillows
Stayed 1 night in Dec 2023

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome and the hotel was very clean
Stayed 1 night in Dec 2023

8/10 Good

Corinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Kim

Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly checking in. The room was very clean and comfortable. The bathroom door sticks a little but otherwise no complaints.
Stayed 1 night in Nov 2023
Response from Team SHS Augusta on 5 Dec,2023
Glad we could make you comfortable! We hope to host your stay again someday!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Team SHS Augusta on 5 Dec,2023
It was our pleasure

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay!
Stayed 1 night in Oct 2023
Response from Team SHS Augusta on 5 Dec,2023
Ity was great to have you as our guest!

6/10 Okay

Joyce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No Housekeeping
The room was nice and the hotel staff were very friendly. However, after two days of no housekeeping I had to call the front desk to get the trash emptied and clean towels. This is unacceptable.
Stayed 3 nights in Oct 2023

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not great... not awful, but not great.
Overall, it was not great. The shower was kind of dirty-looking, there was a weird stain on the floor of it. Everything else seemed clean. The beds were comfortable and the room was nice enough. There were no service issues. Breakfast was disappointing... there were waffles out of a plastic wrapper that were ok, the eggs seemed fake and they only had turkey bacon which was sub-par. Drink options were quite limited as well. The pool was out of order and the elevator made us nervous, making weird noises. Like I said, it wasn't just terrible, but next time I'm in Augusta I'll probably choose alternate accommodations.
Stayed 1 night in Oct 2023

10/10 Excellent

DeOnna

Stayed 1 night in Oct 2023
Response from Team SHS Augusta on 5 Dec,2023
Thank you for your visit!

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Team SHS Augusta on 5 Dec,2023
Thanks for choosing us!

10/10 Excellent

Michael Ellis, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Beverly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Sep 2023

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marilyn

Liked: Amenities
Cleanliness
Stayed 1 night in Aug 2023
Response from Team SHS on 1 Sept,2023
Thank you for your visit!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate. Very quiet and the breakfast had so many choices. Cereal, muffins, bagels, eggs and on and on. Staff was very helpful and nice. All around a great experience. Would definitely stay there again.
Stayed 2 nights in Aug 2023
Response from Team SHS on 21 Aug,2023
It was our pleasure, and we look forward to your return!

10/10 Excellent

Alexis

Stayed 1 night in Jul 2023
Response from Team SHS on 7 Aug,2023
Thank you for your visit!

10/10 Excellent

Samasoni

Stayed 1 night in Jul 2023
Response from Team SHS on 5 Jul,2023
It was our pleasure to host your stay!

10/10 Excellent

Loni E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and will again the property is clean and always quiet!
Stayed 1 night in Jun 2023
Response from Team SHS on 30 Jun,2023
It was our pleasure to have you!

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Team SHS on 19 Jun,2023
Thank you for your visit!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from LauraSales on 14 Jun,2023
Thank you so much!

6/10 Okay

Amalia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Team SHS on 22 May,2023
Thanks for staying with us!

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. I will stay there again!
Stayed 2 nights in May 2023
Response from Team SHS on 17 May,2023
Thanks for choosing us and for the kind words. We look forward next time!

10/10 Excellent

Racheal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations and friendly staff. Traveled with 2 small children so was pleasantly surprised at spacious room. Breakfast had plenty of options.
Stayed 3 nights in May 2023
Response from Team SHS on 17 May,2023
It was our pleasure, hope to see you again!

10/10 Excellent

Najib, LAGUNA HILLS

Stayed 1 night in May 2023
Response from LauraSales on 14 Jun,2023
Thank you so much!

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Team SHS on 17 May,2023
Thank you for your stay and for the high marks!

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Team SHS on 17 May,2023
We appreciated hosting your visit!

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms. Spacious! Good breakfast!
Stayed 1 night in Mar 2023
Response from Team SHS on 9 Mar,2023
Thank you for your visit!

2/10 Terrible

Summer

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was out of order. Nothing on the website stated this. We purposely stayed here for the indoor pool because we have 3 children. We were all very disappointed. On top of that, the Tv didn't work and my husband had to remove the cables and reinstall and get a new remote so we could watch Tv. The was one small Tv for the whole room.
Stayed 1 night in Feb 2023
Response from Team SHS on 27 Feb,2023
Apologies, there should be a notice on the website for the pool status, we'll look at why that did not appear.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Team SHS on 18 Jan,2023
Thank you for staying with us!

10/10 Excellent

Isadora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Team SHS on 18 Jan,2023
We appreciated having you as our guest!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Team SHS on 27 Dec,2022
Thanks for choosing us!

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2022
Response from Team SHS on 27 Dec,2022
Thank s for choosing our hotel!

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Team SHS on 27 Dec,2022
It was a pleasure to host your stay

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and facilities the toilet is hard to flush
Stayed 1 night in Nov 2022
Response from Team SHS on 12 Dec,2022
Thanks for staying with us!

8/10 Good

OLICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Team SHS on 21 Nov,2022
We appreciate your stay and feedback!

10/10 Excellent

Tameka

Stayed 3 nights in Feb 2022

4/10 Poor

carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet was dirty, was the only room left and a lot of noise I was next to the elevator and ice machine …no toilet paper When I book With hotel.com we always get the rooms next to elevator or ice machine
Stayed 1 night in Sep 2022
Response from Team SHS on 3 Oct,2022
We are sorry you did not have a satisfactory stay. We hope you will visit again and give us the chance to improve the experience!

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Quiet, good value
great location, easy to get to Augusta University campuses.
Stayed 2 nights in Sep 2022
Response from Team SHS on 27 Sept,2022
It was great to host your stay! we look forward to next time.

10/10 Excellent

Yatch

Stayed 1 night in Sep 2022
Response from Team SHS on 19 Sept,2022
Thank you for staying with us!

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Sep 2022
Response from Team SHS on 16 Sept,2022
Thanks for staying with us!

10/10 Excellent

Vanita, Magnolia Springs

Stayed 1 night in Sep 2022