All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 260 out of 343 reviews" "
10 - Excellent
260
Rating 8 - Good. 35 out of 343 reviews" "
8 - Good
35
Rating 6 - Okay. 18 out of 343 reviews" "
6 - Okay
18
Rating 4 - Poor. 17 out of 343 reviews" "
4 - Poor
17
Rating 2 - Terrible. 13 out of 343 reviews" "
2 - Terrible
13
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
AIDA, AUSTIN
Travelled with family, Travelled with family and small children
Hotel was beautiful. Our room smell like a very strong cigarette but only the sitting area. We complained. Other than that everything was lovely and breakfast was great and included.
Brenda
Stayed 2 nights in Apr 2024
10/10 Excellent
Christina
Travelled with family, Travelled with family and small children
The hotel was very clean and in a nice location. Unfortunately, we were unable to enjoy the breakfast because they dont serve until 7am on the weekends
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and hope you had a wonderful experience with us.Your feedback means a lot to us, and we're grateful for the time you took to share it. We're always striving to improve our services, and your insights help us in this endeavor.We're delighted to hear that you had a positive experience, and we can't wait to welcome you back again soon. If there's anything specific you'd like to see or any suggestions you have for us, please don't hesitate to reach out.Once again, thank you for choosing Embassy Suites of Round Rock. We look forward to your next visit
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and hope you had a wonderful experience with us.Your feedback means a lot to us, and we're grateful for the time you took to share it. We're always striving to improve our services, and your insights help us in this endeavor.We're delighted to hear that you had a positive experience, and we can't wait to welcome you back again soon. If there's anything specific you'd like to see or any suggestions you have for us, please don't hesitate to reach out.Once again, thank you for choosing Embassy Suites of Round Rock. We look forward to your next visit
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Liked the breakfast and happy hour. Bed and pillows were not comfortable. Shower was slippery when getting in and out.
Marcus
Stayed 6 nights in Mar 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and the opportunity to serve you.We sincerely apologize for any inconvenience you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of meeting your expectations on this occasion.Please know that your feedback is invaluable to us, and we are constantly striving to improve our services. We hope that you will give us another chance to exceed your expectations in the future. If there's anything specific you would like us to address or improve upon, please do not hesitate to let us know.Once again, thank you for choosing Embassy Suites of Round Rock. We value your loyalty and hope to have the opportunity to welcome you back and provide you with an exceptional experience
Hotel was beautiful but our room wasn’t ready at 3:00 PM so we had to wait about 30 minutes in the lobby. The hotel was FULL of teenagers who were up all night and running down the halls. I think because it was a holiday weekend there were more kids than usual. Overall no complaints except our room wasnt ready
Lynn
Stayed 1 night in Mar 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and the opportunity to serve you.We sincerely apologize for any inconvenience you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of meeting your expectations on this occasion.Please know that your feedback is invaluable to us, and we are constantly striving to improve our services. We hope that you will give us another chance to exceed your expectations in the future. If there's anything specific you would like us to address or improve upon, please do not hesitate to let us know.Once again, thank you for choosing Embassy Suites of Round Rock. We value your loyalty and hope to have the opportunity to welcome you back and provide you with an exceptional experience
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
8/10 Good
Alfredo
25 Mar,2024
Alfredo
Stayed 3 nights in Mar 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
The front desk employees are amazing and kind. The housekeeper staff amazing.
Chastity
Stayed 3 nights in Mar 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
10/10 Excellent
Christopher, McGregor
4 Mar,2024
Liked: Property conditions & facilities
Christopher
Stayed 1 night in Mar 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
We love being here, the stuffs are very nice and always make sure you have everything you need.
Marie
Stayed 3 nights in Feb 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Dear Mr. NavaThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are delighted to hear that you had a great experience and enjoyed your time at the hotel. We strive to provide exceptional service and comfort to all our guests, and it is rewarding to know that we met your expectations.If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back on your future visits to Round Rock.Warm regards,
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
10/10 Excellent
B.J.
Travelled with family, Travelled with family and small children
The staff was so friendly and helpful! The rooms and lobby were also very clean.
B.J.
Stayed 2 nights in Feb 2024
Response from Diana on 13 Feb,2024
Dear Mr. Rollo,Thank you very much for your kind words regarding your recent stay at Embassy Suites Round Rock. We are thrilled to hear that you found our staff to be friendly and helpful, and that you were pleased with the cleanliness of our property.Providing exceptional service and maintaining a clean and welcoming environment for our guests are top priorities for us, and we are delighted that we were able to meet your expectations in these areas.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best,
10/10 Excellent
Fredrick
10 Feb,2024
Fredrick
Stayed 2 nights in Feb 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
10/10 Excellent
Deanie
7 Feb,2024
Deanie
Stayed 1 night in Feb 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
Dear Mr. JonesThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
Enjoyed our stay. Very nice and the beds were so comfortable
Brett
Stayed 1 night in Feb 2024
Response from Diana on 13 Feb,2024
Dear GuestThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
6/10 Okay
Sapta G
Business traveller
30 Jan,2024
Sapta G
Stayed 2 nights in Jan 2024
Response from Stephanie on 7 Apr,2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!
6/10 Okay
Sapta G
28 Jan,2024
Sapta G
Stayed 1 night in Jan 2024
Response from Diana on 13 Feb,2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We sincerely apologize that your experience did not meet your expectations.We value your feedback greatly and would appreciate the opportunity to understand more about your concerns so that we can address them appropriately. Your satisfaction is of utmost importance to us, and we would like to ensure that any issues encountered during your stay are promptly resolved.Please feel free to contact us directly to discuss your experience further or to provide any additional feedback you may have. We are committed to ensuring that all our guests have a positive and enjoyable experience, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
Great stay!! Very clean facilities, breakfast and coffee were delicious, and the kids enjoyed the indoor pool.
Casey
Stayed 1 night in Jan 2024
Response from Diana on 13 Feb,2024
Dear Mrs. Hudson,Thank you for choosing to stay at Embassy Suites Round Rock and for sharing your positive feedback with us. We are thrilled to hear that you had a great stay and that you found our facilities to be very clean.We are delighted that you enjoyed our delicious breakfast as well as that the kids had a wonderful time at the pool. Providing exceptional service and amenities for our guests is our utmost priority, and we are pleased that we could contribute to a memorable experience for you and your family.Your words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Management
4/10 Poor
Aaron
15 Jan,2024
Aaron
Stayed 3 nights in Jan 2024
Response from Diana on 13 Feb,2024
Dear Norton,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We sincerely apologize that your experience did not meet your expectations.We value your feedback greatly and would appreciate the opportunity to understand more about your concerns so that we can address them appropriately. Your satisfaction is of utmost importance to us, and we would like to ensure that any issues encountered during your stay are promptly resolved.Please feel free to contact us directly to discuss your experience further or to provide any additional feedback you may have. We are committed to ensuring that all our guests have a positive and enjoyable experience, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
10/10 Excellent
Minor
Business traveller
15 Jan,2024
Liked: Cleanliness, staff & service, room comfort
Minor
Stayed 1 night in Jan 2024
Response from Diana on 13 Feb,2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
Dear Mr. Mudafort,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
Dear Ms. Maddox,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
Dear Guest,Thank you very much for your recent stay at Embassy Suites Round Rock and for sharing your positive feedback with us. We are delighted to hear that you had a great experience and found our hotel to be to your satisfaction.We are pleased that you enjoyed our breakfast offerings and that you found our hotel to be very clean. Providing excellent service and maintaining a clean and welcoming environment are top priorities for us, and we are thrilled that we were able to meet your expectations in these areas.Your words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Dear Ms. Heineman,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management
dec 26 horribly understaffed at the breakfast. Out of bowls silverware and multiple food items. Staff was trying but could not handle the client numbers. I have stayed at this location many times and this was by far the most disappointing stay
Little things:
Bright amber light over light switches lights up room almost as much as turning the light on.
Both sides of entry are smoking benches, couldn’t get away from smoke while waiting on car.
Why would you put rooms right above an after hours bar?
AC wouldn’t get cold. Laundry whites weren’t white.
Dear Ms. GawlikThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management