2 outdoor pools, pool umbrellas
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Reviews of Misibis Bay

4.5 out of 5
Misibis Bay
Legazpi Bicol Region, Cagraray Island, Bacacay, Albay

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 127 reviews" "
Rating 8 - Good. 46 out of 127 reviews" "
Rating 6 - Okay. 19 out of 127 reviews" "
Rating 4 - Poor. 13 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma, Bellevue

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Misibis Bay has improved so much based on previous years customer reviews I read. The staff services , cleanliness and the refreshing smell of the Villa room and all its linens and robes are very soothing . The quiet serene place is pure relaxation. I truly appreciate ALL the staff communication, excellent service in catering to my family private dinner by the beach in celebration of my 50th birthday . All 17 of my family were served with delicious 5 course gourmet plated dinner in a very timely manner , well decorated long table and well mannered staff . I love the huge bonfire wood set up that they surprised me . There are so much excellent things and meaningful experiences we had and would like to share to others so they too would experience the same . I wish to go back to this lovely place and be pampered again . We love you Misibis Bay staff . We are so grateful for the wonderful time and experiences you made us feel so special. It is embedded forever in our memories.
Stayed 1 night in Apr 2024

10/10 Excellent

RODERICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the amenities/facilities need to improve. the shower for instance. and the water dispensers outside. some of the gym equipment are rusty. but i am nitpicking. the place is great
Stayed 1 night in Feb 2024
Response from Patrick on 13 Feb,2024
Dear Mr. Embuido,Warm greetings from Misibis Bay Resort.Thank you very much for your valuable feedback regarding our facilities at the resort. Rest assured that the team is working hard in making sure all of our facilities are in tip-top shape. Apologies if this part of the resort has been unsatisfactory. Fortunately, we are delighted to know that the resort itself caught your pleasure.Our team looks forward to welcoming you once again in the foreseeable future.

10/10 Excellent

V Paul, Quincy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an incredibly beautiful and nice place to stay for our honeymoon! The staff were so friendly and accommodating!
Stayed 3 nights in Apr 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misibis Bay Getaway
We stayed in a Beachfront Villa. The view was nice. Having our own plunge pool made it extra special. The staff went above and beyond to make sure everything was well taken care of. The food was good, definitely an improvement since our previous visit. We arranged to have a private five course dinner setup by the beach, and the staff delivered above and beyond what I asked for. We opted for early check-out, and the staff offered packed breakfast to go. There’s plenty to do. We swam by the beach and in their pools, while my partner rented a kayak. They’re repainting the resort and upgrading several facilities at the moment. I am hoping the upgrades are finished by the time of my return. Overall if was a very pleasant stay. The staff truly made this a memorable visit. Special mention to Melanie at the front office for going above and beyond. Will definitely return.
virw from the daybed in villa 11
plunge pool overlooking the beach
beachside private dinner setup
Stayed 1 night in Feb 2022

4/10 Poor

Karen Adiel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Realty vs. expectations..
I used to love Misibis Bay resort but they failed to meet my expectations this time... e.g. Like some areas are dusty, the tea have molds already. The aircon system in the resto were not working, limited choices of foods, 1-2hours check-in and check-out process are not world class qualities. I understand that during this pandemic, they are understaffed but they can do way better... I hope that on my next visit, the services are already improved..
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities, location and scenery was spot on as a destination for an out of town vacation. We were lucky because there were very few guests when we were there and we had the place to ourselves. Only downside was the "kakanin" that was offered was limited to "kamote cues" - we were expecting more variety. Also, the corrals around the area used for snorkeling are showing signs of the global warming - like all other corrals in most places.
Stayed 1 night in Mar 2020
Response from Reservations on 18 Mar,2020
Dear Sir/Ma'am, Greetings from Misibis Bay, your Tropical Island Getaway! We would like to thank you for taking the time to write your feedback. We deeply appreciate your comments as this is something we take pride in. We also thank you for addressing some concerns. Rest assured that this will be discussed with our management. We hope to welcome you back soon! Again, thank you very much.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very attentive and responsive to our needs. Rooms are in need of proper upkeep like the shower stalls leaks into the toilet stall when showering.
Stayed 2 nights in Feb 2020
Response from Reservations on 4 Mar,2020
Dear Sir/Ma'am, Greetings from Misibis Bay, your Tropical Island Getaway! We would like to thank you for taking the time to write your feedback. We deeply appreciate your comments as this is something we take pride in. We also thank you for addressing some concerns. Rest assured that this will be discussed with our management. We hope to welcome you back soon! Again, thank you very much.

10/10 Excellent

SOLEDAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
Stayed 1 night in Feb 2020
Response from Reservations on 26 Feb,2020
Dear Mr./Ms. SOLEDAD, Warm greetings from Misibis Bay, your Tropical Island Getaway! Thank you for taking your time to leave us a review. We are pleased to know you enjoyed your stay and appreciate it that you reached out to us. We hope to welcome you back soon! Thank you very much.

8/10 Good

Marcus

Liked: Cleanliness, staff & service, room comfort
Mixed feelings, but over all disappointed.
that high amount of price to stay I will say it’s missing a lot. The staff was excellent but the place is a bit old and also the brakefast was very simple. Nice pools but that’s about it. Sorry to say but you have much to learn from better hotels. I will rank it as 3 star hotel, not more.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, very professional and polite. Grounds are well kept and very pleasing. Main pool needs to be better cleaned or filtered, it was always cloudy. I would not hesitate to return for a visit. Quiet and private.
Stayed 5 nights in Nov 2019
Response from Reservations on 20 Nov,2019
Dear Sir/Ma'am, Greetings from Misibis Bay, your Tropical Island Getaway! We would like to thank you for taking the time to write your feedback. We deeply appreciate your comments, this is something we take pride in. We also thank you for addressing these concerns, we'd like to assure you that this will be discussed with our management. We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb experience
Stayed 2 nights in Nov 2019
Response from Reservations on 20 Nov,2019
Dear Sir/Ma'am, Greetings from Misibis Bay, your Tropical Island Getaway! Thank you for taking your time to leave us a review. We are pleased to know you enjoyed your stay. We hope to welcome you back soon!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hskp staff opened mu room door while the DND sign was on.
Stayed 1 night in Oct 2019
Response from Reservations on 17 Oct,2019
Dear Sir/Ma'am, Warm greetings from Misibis Bay, your Tropical Island Getaway! At the outset, allow us to apologize for what had happened. We appreciate your review and we value your feedback and take them as points to improve Misibis Bay. Again, please accept our sincerest apologies. We hope this won’t hinder you in still considering us on your next travel plans.

8/10 Good

Chita, Sacramento, CA

Travelled with group
Liked: Cleanliness, staff & service
This property is remote and therefore very quiet. One can hear natural sounds and chirping of birds and insects. Very relaxing. However, if one is looking for varied activities schedule your trip during the peak times. Hardly any activities to keep one occupied...except swimming in the ocean and in the three swimming pools around the property. Overall if one is looking to just kick back and relax this is the place to be.
Stayed 3 nights in Sep 2019
Response from Reservations on 9 Oct,2019
Dear Mr./Ms. Chita, Greetings from Misibis Bay, your Tropical Island Getaway! We would like to thank you for your review. We hope that you'd still consider us on your next travel plans. Again, thank you very much.

10/10 Excellent

Angelico Zenon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Reservations on 1 Oct,2019
Dear Mr. Angelico Zenon, Greetings from Misibis Bay, your Tropical Island Getaway! We would like to thank you for giving us a review in Expedia. We really appreciate your good review about us. We hope that you would consider us again on your next travel plans. Again, thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Reservations on 24 Sept,2019
Dear Sir/Ma'am, Warm greetings from Misibis Bay, your Tropical Island Getaway! We would like to thank you for your review. We hope to welcome you again in the resort on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up.
A great experience , service and the staff were admirable. Our rooms were upgraded to seafront, which made our stay more exceptional . Will definitely consider coming back.
Stayed 1 night in Jun 2019
Response from Misibis Bay Resort on 7 Aug,2019
Warm greetings from Misibis Bay, your tropical island getaway! Thank you very much for your review of Misibis Bay. We greatly appreciate your positive comments. On behalf of the employees, we are glad you enjoyed your stay with us. Comments like yours is where we all take inspiration to keep striving to be the best. Again, thank you and looking forward to welcoming you back soon! Kind Regards, Grace Asjes General Manager, OIC

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Misibis Bay Resort on 7 Aug,2019
Warm greetings from Misibis Bay, your tropical island getaway! Thank you very much for taking the time to write about your recent stay with us. We greatly appreciate your positive feedback. We hope to welcome you back soon! Kind Regards, Grace Asjes General Manager, OIC

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Misibis Bay Resort on 7 Aug,2019
Warm greetings from Misibis Bay, your tropical island getaway! Thank you for reviewing your recent stay with us. It is unfortunate that you’ve faced unfavorable circumstances at the resort. Please accept our sincerest apologies. We hope to still have the opportunity to welcome you back in the near future. Kind Regards, Grace Asjes General Manager, OIC

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019
Response from Misibis Bay Resort on 7 Aug,2019
Warm greetings from Misibis Bay, your tropical island getaway! Thank you for reviewing your recent stay with us. It is unfortunate that you’ve faced unfavorable circumstances at the resort. Please accept our sincerest apologies. We hope to still have the opportunity to welcome you back in the near future. Kind Regards, Grace Asjes General Manager, OIC

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place
The check in/out process took a long time, but good thing the front desk staffs were very approachable and accommodating. They might needed an additional front desk personnel to accomodate all the customers efficiently. That’s the only concern I can think of, otherwise everything was perfect. I would definitely come back.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misibis Family Adventure
We had a nice view of the beach in our room. Our room was clean. The location was great. I appreciate the use of local materials made by association (sleepers and bayong for wet clothes) We enjoyed the snorkeling and wind surfing. Very accommodating staff. Chocolate mouse was delicious. However, sizzling sisig was overcooked in the hot plate. Overall, so far the best family trip.
Stayed 1 night in May 2019

2/10 Terrible

Antonette

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
The booking was for pacific view but our room is garden view. The general manager is very arrogant!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful very unique resort all activities was amazing. We’re planning to go back there again next of our vacation a bit expensive but is worth it.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked the salt water pool, relaxing atmosphere but the villa where we stayed had no water at night and staff take to long to fix the issue
Stayed 2 nights in May 2019

10/10 Excellent

Korinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Sheena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and quiet
Stayed 3 nights in Apr 2019

6/10 Okay

Ralph Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
4/10
No late check out even though the resort is 75% empty - Jude says the hotel is fully booked well in fact another staff said there are only 40 customers staying in the resort at that time. The bathroom is clogged and the shower is not working properly. No sinigang available whole day. But it is noteworthy to know that Jhay gave us attentive service. He is a great addition to the team. I’ve stayed in many legacy and luxury resorts around the world - Bali, Maldives etc so I know how service should be done. Overall, Misibis is just good but it could’ve been better.
Stayed 1 night in Mar 2019
Response from Carlo on 1 Apr,2019
Dear Ralph, Thank you for sharing your insights. We take these as our opportunity to better improve the resort and our services as this is what our team aim for. We appreciate your honest input as we work on the areas you have mentioned. We seldom get these concerns from our guests and we ensure to alleviate and recover from these concerns. We hope to be of service to you again in the near future. Thank you.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place to unwind
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property villas where we stayed was old and needed renovation Bathrooms were not in good condition. Most staff were not attentive when you requested for something
Stayed 3 nights in Feb 2019

8/10 Good

Fiameta V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort without distinguishing features
It is isolated with no local color at all, one could be in any resort accommodation and cannot distinguish this from the others.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Family vacation
Good place to unwind with family. Amazing view of Mt Mayon on the way, sunrise & sunset We stayed at a one bedroom beachfront villa & one deluxe room (pool view). Beach area is very small, you also cannot snorkel without a fee. Same as the other water activities - the only thing you pay for is the lodging, everything else has a fee. The resort is around 24km from Legazpi City. Will I go back? No, considering there are better beaches in the Philippines (cheaper too), nearer to civilization too.
Stayed 2 nights in Dec 2018
Response from Carlo on 30 Dec,2018
Thank you for your time in sharing with us your pleasant experience during your stay here in Misibis Bay Resort. We are glad that we managed to contribute to a memorable experience during your return stay. We hope to be of service to you again in the near future as we have a lot in store for our guests this coming 2019. Thank you. Sincerely, Carlo Librea Cluster General Manager Misibis Bay Resort | Hotel St. Ellis | Embarcadero Hotel

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
This resort is paradise. Fantastic views are plentiful. Staffs are so accommodating...we were pampered! Definitely will return with more family/friends. Misibis Rocks!!!
Stayed 2 nights in Dec 2018
Response from Carlo on 30 Dec,2018
Thank you for your time in sharing with us your pleasant experience during your stay here in Misibis Bay Resort. We are glad that we managed to contribute to a memorable experience during your return stay. As you might imagine, rating such as yours makes our daily meetings more rewarding. We hope to be of service to you again in the near future. Thank you. Sincerely, Carlo Librea Cluster General Manager Misibis Bay Resort | Hotel St. Ellis | Embarcadero Hotel

10/10 Excellent

Charito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Carlo on 30 Dec,2018
Dear Charito, We are glad you enjoyed your experience with us. We hope to see you back soon! Thank you.

8/10 Good

Genaro II

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Carlo on 30 Dec,2018
Dear Genaro, We are glad you enjoyed your experience with us. We hope to see you back soon! Thank you.

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Low Quality
This resort was an absolute disaster. Booked and paid for 3 nights but left after 2. No real beach, just crushed rock and shells. The food was a disgrace, first night I had linguine marinara. No shrimp, No mussels, No fish, No squid, just one pathetic tinned clam sitting on a mush of tomato soup and cold linguine. Next night ordered 3 entrees to see if could cook anything. Left all on table and left this place next morning. This place was empty, complete darkness after 8-30, it is on the slide, dont be one of the last suckers.
Stayed 3 nights in Oct 2018

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

Charito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misibis is Love
Had an amazing stay. Will definitely go back.
Stayed 1 night in May 2018

4/10 Poor

Seamus

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Over-rated and over-priced
Check-in no problem. Huge cobweb in cr, probably there for months, otherwise room was clean, comfortable and housekeeping good. Quality of food was mediocre, choices from buffet were limited and quite often patrons had to wait for some dishes to be replenished, the cheese-board disappeared for 30 minutes!! and it was obvious that some food had been recycled from the previous day. Last morning not enough cups for coffee, 3 of us were waiting for a cup each and the waiter brought 1 cup! Very limited activities for active children under 12 years old. Best facet: smiling and very helpful staff. Overall: very disappointing
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite resort in Albay
Always a great stay here. My kids love this place and always sad to leave. We had our wedding here and been coming back since. Unfortunately this time the wifi was not working in the Pacific View rooms. However, with one issue I still don’t mind. We’ll definitely come back here everytime we are visiting the Philippines.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misibis Bay trip
It was a pleasant experience. The staff was great. Everthing that was describe on the iterinary was correct.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best time to visit Legaspi. The January Mount Mayon eruption has scared off most tourists. Flights and hotels are clamoring for customers and you can get a great deal and very personalized service in one of my favorite areas of the Philippines. As an added bonus, on a clear night you can watch the orange glow of lava as it flows down the volcano. This is addition to gorgeous jungles, beautiful lakes, caves, waterfalls, surf beaches and whale shark tours. Is like a Disney fantasy image but real. Misibis bay is expensive, but worth it. Given the age and quality of the other hotels in Bicol, Misibis bay is a real oasis, and now you'll probably have the whole resort to yourself!
Stayed 3 nights in Feb 2018
Response from Carlo Librea on 8 Mar,2018
Dear Sir, We are glad that we managed to contribute to a memorable experience during you vacation at Misibis Bay Resort. You are correct! This is the best time to visit Legazpi and spend a worthwhile vacation in Misibis Bay Resort. Thank you for taking time to write this great and honest review. It is a pleasure to be of service to you. We hope to have you back soon here at Misibis Bay Resort. Thank you. Sincerely, Carlo Librea Cluster General Manager Misibis Bay Resort | Hotel St. Ellis | Embarcadero Hotel

8/10 Good

Fritzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was good. Amenities are ok. Service is commendable. But the place is really far. For those who are expecting fantastic beach, this is not the resort for you. But since our family wants to see Mayon Volcano, our trip to this resort is worth it.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misibis Bay is a great place to go to; unfortunately during our stay, we were cooped up in our hotel room due to strong winds and continuous rain. There was a typhoon no.1 signal hence we were unable to do any activities (even swimming). Food was fantastic and service excellent. We will come back...

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Christmas vacation
Relaxing stay. Nice ambiance. Fast internet. Food was below expectation. Bed sheets seemed dirty.
Stayed 2 nights in Dec 2017

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017