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Alma de Zorro

2.5 star property
Hotel with free parking, a short walk to Lake Bacalar

Choose dates to view prices

Photo gallery for Alma de Zorro

Outdoor pool
Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets
Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets
Exterior
Lake view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Terrace

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed with Sofa bed, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Room, 1 King Bed with Sofa bed, Terrace

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed
Hairdryer
Rainfall showerhead
Cable channels
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Double Room, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Double Room, Terrace

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 34 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Terrace

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Economy Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Fort of San Felipe - 3 min drive - 2.5 km
  • Municipal Spa of Bacalar - 4 min drive - 3.3 km
  • Cenote Cocalitos - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬3 min drive
  • ‪Marisqueria el Taco Loco - ‬4 min walk
  • ‪El Sazón a la Mexicana - ‬17 min walk
  • ‪Finisterre Bacalar - ‬3 min drive
  • ‪Yerbabuena - ‬3 min drive

About this property

Alma de Zorro

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park, Alma de Zorro has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk and smoke-free property
Room features
All guest rooms at Alma de Zorro feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Rainfall showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts

Property is also known as

Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar

Frequently asked questions

Does Alma de Zorro have a pool?

Yes, this property has an outdoor pool.

Is Alma de Zorro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alma de Zorro?

Self-parking is free at this property.

What time is check-in at Alma de Zorro?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Alma de Zorro?

Checkout is at noon.

Where is Alma de Zorro located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Polytechnic University of Bacalar and Canal de los Piratas are also within 2 miles (3 km).

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Alma de Zorro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 7 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
There are some very dirty dogs ....
Stayed 4 nights in Nov 2024

6/10 Okay

Sheny

Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024

6/10 Okay

Millie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023

8/10 Good

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y muy amables las personas
Stayed 1 night in May 2025

10/10 Excellent

DULCE ROCIO

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar agradable , se requiere coche para llegar .
Stayed 1 night in May 2025

10/10 Excellent

Guadalupe Grisel

Liked: Cleanliness, amenities
Muy bien agradable y excelente relacion calidad precio
Stayed 2 nights in May 2025

10/10 Excellent

Dulce Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonita las instalaciones, me hubiera gustado que estuviera mas señalizaciones para llegar mas fácil al hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Lili

Stayed 1 night in Apr 2025

2/10 Terrible

Romain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dijeron que las obras de al lado empezaban a las 7.30 de la mañana, que la piscina era muy pequeña y daba directamente a las habitaciones de abajo, por lo que no era muy buena, y que la vista desde su ventana daba directamente a una valla y a la casa de los vecinos. Tuvieron un problema con el agua que se solucionó y después tuvimos que volver a abrir la bomba ayer sobre las 11 de la noche y volvimos a preguntar al hotel por qué no tenían agua. Se quejaron de que tampoco había secador y de que la ruta para llegar era un camino de tierra con muchas piedras.
Stayed 2 nights in Dec 2024

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

NAHIE LLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy serviciales pero sin la capacidad de atender a mas personas No tienen terminal bancaria por lo que solo puedes pagar en efectivo o transferencia La entrada es feita. Mi carro sufrio .... Pero ya adentro del lugar esta bien
Stayed 1 night in Jan 2025

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bueno pero está retirado del centro de bacalar
Stayed 4 nights in Nov 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

fernanda

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, room comfort

Esta bien

Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos fascinó el hotel solo que en los alrededores están construyendo más hoteles o casas y la verdad era un poco molesto, por lo demás todo super
Stayed 4 nights in Jul 2024

8/10 Good

Cutberto

Stayed 1 night in Jul 2024

10/10 Excellent

Dayzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El concepto, limpieza y tranquilidad
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour a été génial, le personnel est incroyable, l’hôtel est magnifique . Merci beaucoup. Prévoir une voiture pour se rendre en ville.
Stayed 2 nights in Feb 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel es lindo, las habitaciones dobles son camas matrimoniales q se me hicieron muy justas para 2 adultos y 2 niños, creo que deberían ser tamaño Queen. La calle de acceso no está pavimentada y nos ensuciamos mucho los zapatos y maletas en la tierra mojada, muy solo al rededor, no cuenta con estacionamiento.
Stayed 1 night in Dec 2023