In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
24-hour offsite parking (EUR 12 per day)
24-hour train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Food and drink
Free buffet breakfast available daily 7:30 AM to 11:00 AM
2 bars/lounges
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Auntie Heidi
Kaminbar
Schlossbar
Things to do
18-hole adjacent golf course
24-hour gym
Bicycle rentals
Bicycle storage
Evening entertainment
Full-service spa
Outdoor pool
Outdoor pool (guest access)
Sauna
Shopping
Ski lessons
Ski passes
Steam room
Family friendly
Outdoor pool
Pool toys
Snack bar/deli
Conveniences
24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
In the mountains
Full-service spa
5 treatment rooms
Body scrubs
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
More
100% renewable energy
15 floors
2 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Belle Époque architecture
Built in 1791
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer (on request)
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
50-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Free minibar (limited items)
Restaurant dining guides
More
Cleaning products are eco-friendly
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Early check-in subject to availability
An early check-in fee will be charged
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge
Service animals are welcome
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
A pet fee will be charged
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have any lifts
There is limited hot water on site
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Yes, this property has outdoor pool access.
How much does it cost to stay at Urban Nature Bad Gastein - Badeschloss?
As of 15 May, 2026, prices found for a 1-night stay for 2 adults at Urban Nature Bad Gastein - Badeschloss on 11 Jun, 2026 start from S$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, dogs are allowed at this property. A fee applies.
This luxury hotel is situated in the city centre.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Urban Nature Bad Gastein - Badeschloss Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
9.6
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 48 out of 62 reviews
10 - Excellent
48
Rating 8 - Good. 13 out of 62 reviews
8 - Good
13
Rating 6 - Okay. 0 out of 62 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 62 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 62 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Mathias
25 Jan, 2026
Liked: Cleanliness, amenities
Excellent hotel with a good location. The pool and wellness area really add to the experience and provided nice recreation after a day on the slopes. The breakfast was mediocre for a hotel in this price range. We also found the staff a bit inattentive throughout our stay, but all in all would definitely consider this hotel for another stay in Bad Gastein.
Enjoyed our stay! The staff were very accommodating and the thermal pool has the best view in Gastein. Our room was in the historic portion of the hotel. When we opened the windows for cool mountain air, we could also hear the waterfall. Very relaxing!
All the staff were great. The spa facility is very impressive with great views from roof top pool and the Finnish sauna room. We were given an upgrade to a bigger room on arrival which was a lovely touch. We were skiing and the hotel is a long way up a steep hill to the gondola. There is a public bus or you can pay for ski lockers at the bottom of the gondola. My only criticism of the hotel is the evening food options were disappointing and means that you really need to go out to find interesting food. However, the buffet breakfast was good with excellent fresh bread.
Loved the concept and design, the spa and the restaurant. It’s a great central location by the waterfall and along the bus line. Parking is available a block away.
Lovely place and excellent facilities. Loved the pool and would come back even just for that it was also surprisingly quiet. All the staff especially the reception staff were friendly and helpful and spoke excellent english much better than my poor german. The room was large, comfy and had everything we needed
Great place in Bad Gastein! Really cool interior design concept, unbelievable nice and helpful staff. Food was awesome, wine pairings really a match. The Spa is lovely, the infinity pool on the top breathtaking!
Fantastic spa getaway. We had the panoramic room and the view was wonderful. if you open the window you can hear the waterfall. [Fwiw, sleeping alcove means couch :) — panoramic rooms have two chairs instead]
Spa and sauna amenities were impeccable. The rooftop pool is as breathtaking as it looks in photos and videos.
We didn’t eat dinner at the restaurant bc there was also such good food in the area! But we did have breakfast at the hotel every morning which was a delightful spread !
Excellent spa hotel with modern well appointed rooms. Staff were helpful especially Sandros who answered my many questions. The pool was breathtaking and spa treatments were good. There are also two large saunas with good views and a steam room. Breakfast was a buffet with plenty of choice. I would highly recommend.
This hotel is brand new and has a lovely design in chique swimming pool style. The design looks very durable. Rooms are very spacious and beautiful, the bed one of the best we’ve had in a hotel! The spa is wonderful with a heated rooftop pool and different saunas. Very neat. Breakfast was super fresh with lots of choice. Located in the middle of Bad Gastein, so within 5 minutes of walking you have numerous dining options. 5 min drive from the ski slopes as well. Would definitely recommend and come back!
We had warm welcome on arrival, and all staff were very helpful and friendly throughout. I would rate the clensiness in our room and everywhere in the hotel 10/10 (10 being super clean). Having a high quality of mattress, a coffee machine, and fresh water in a fridge in our room made us feel extra comfortable. However, relaxing saunas, amazing room view, and delicious breakfast with variety of food options were highlights of our stay. We'll be coming back!
Had a great stay at Badeschools Hotel! The place has a cool mix of historic charm and modern comfort. Loved the pool with amazing mountain views and the sauna zone—perfect for relaxing. The room was spacious and clean, and the breakfast was great. The staff were super friendly.
Unfortunately, I left my earrings on the nightstand, and when I called after checking out, they said they hadn’t found them. I know it’s my mistake, but it’s still a bit sad. Other than that, I had a wonderful experience and would definitely recommend the hotel!
Overall: Amazing staff, incredible location, and beautiful spa!
Reception & Spa: We arrived prior to check in and stored our luggage after transfering things into a provided swim bag to head upstairs to the spa. The spa has 2 private shower rooms (shampoo/body wash included), so we showered and changeed into robes for incredible 50 min massages (95€ each). We then used the infinity pool (free with 50 min+ massage, 25€ with early arrival) to soaked in the amazing views. All rooms include use of the infinity pool, and saunas on your last day until 2pm so this could be a great second day option to extend your stay/ shower at the spa following check out too.
Room: Our room and bathroom were both large with a sitting area across from a Queen bed. It was it was surprisingly warm for end April so without AC the down duvet without a top sheet made it hot, but the open windows did cool it down (not the hotel's fault)
Breakfast:
I am celiac so I cannot have gluten, or items that have had cross contact with gluten. Although it was a buffet, each item had their own tongs and a chef went through each of the hot items and told me how they were cooked (scrambled eggs, bacon, sausage, veggies were all oven cooked and GF). There were also cereals, yogurt, fruit, deli meat, cheeses, coffee machines and juice. For us due to the GF options it was definitely worth having this breakfast included in the room. The restaurant was beautiful to sit in, and the hotel also has a nice patio.
Hotelli vastasi kaikin puolin hyviä odotuksia. Sijainti, palvelu, huone, aamupala kaikki hyviä. Ainoa yllätys osalle oli spa osaston sekasaunojen alastomuus vaatimus- ei selvästikään miellyttänyt kaikkia.