All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was great, as usual, especially the breakfast. Just one thing - I used to be able to charge my rental electric car in the parking garage. This was not possible due to technical issues. The charging station was out of order, with no information as to when this would be fixed. Please fix asap.
Thanks,
Mike Koehler
Overall, it's a very nice hotel. The in-room fridge was not obvious to me and I didn't find it until my second day. No coffee maker or kettle in the room and the machine in the lobby for coffee is not self-service. Good location for the railway station, cafes and grocery stores. Staff friendly and spoke good English.
Paul
Stayed 2 nights in Oct 2023
10/10 Excellent
mr ian
30 Sept,2023
mr ian
Stayed 6 nights in Sep 2023
10/10 Excellent
Margaret
Travelled with partner
6 Aug,2023
Liked: Amenities
Lovely property, our second visit.
Great location for train travellers
We stayed for 5nights, during the New Year. I recommend the place for Breakfast and the Spa. Very close to Salzburg and Lofer, Ski Resort and many Shopping Center.
We have stayed there for 5 nights. Staff was very helpful. breakfast was Excellent. But there was no room service. Bedding was never changed during our stay even After requesting twice.
Hotel is in a lovely spot with excellent transport links.
It is in Bavaria and two trains away from Salzburg. We managed this well however it might not suit some.
Excellent breakfasts and fantastic walking, i would go again.
Beautiful hotel, a little out of date but that just gives it the perfect Bavarian mood. Staff was nice and helpful. Breakfast was delicious!
amparo
Stayed 3 nights in Dec 2021
Response from Petra on 28 Dec,2021
Dear Sir or Madam, thank you for your kind comment! We are happy to learn that you enjoyed staying with us and we are looking forward to welcoming you once again soon!
Great lodgings, great breakfast, great lobby, wonderful registration--a wine, juice, or water toast for the whole family--a sweet surprise on departing. Wi-fi was very good, amenities were very nice--swimming pool, an area to gather in the lobby, generous breakfast times, beautiful outside areas.
Location within Bad Reichenhall is good with a short walk to the main shopping area and the beautiful gardens adjacent to the concert hall. The hotel is an older facility but was very clean and well kept. The view from the room is stunning as you see the rugged Alps framed in mature trees. A small balcony added to the relaxing beauty. It was unusually warm in early August. There is no A/C so it made for a little warmer room than desired but not a major concern
The staff at Amber hotel was fantastic, and the property was extremely nice and well located within easy walking distance of everything in town. It also made for an easy drive into Salzburg.
Lovely hotel, good food and service. Rooms with balconies and amazing views. The only issue is parking which costs €7 for the intrnal car park. There is a big drugstore and a supermarket across the street.
Michael
Stayed 2 nights in May 2019
Response from AMBER HOTEL Bad Reichenhall on 6 Jun,2019
Beautiful hotel in lovely surroundings. Great location near to buses and rail station. Also walking distance to town. Wonderful welcome with complimentary sparkling wine. Very convenient parking. Great spacious room with balcony. Lovely restaurant, with typical local dishes on offer for a very reasonable price. Staff go over and beyond expectations to satisfy customers. Would have no hesitation in returning. Thanks for a great stay
Susan
Stayed 2 nights in Sep 2018
Response from VS on 25 Sept,2018
Thank you for your excellent feedback. We will be happy to welcome you again.
6/10 Okay
Snisa, Zagreb, Croatia
22 Aug,2018
Liked: Cleanliness, staff & service
First impression: like traveling with time machine, coming back to 1970-s ! General impression: a very , very, very out-of-dated hotel ! Doors and windows seems to be 40 yrs old, door locks with keys, plastic trash bin and wc brush in the bathroom, room refregerator for homes (?!) with deeply frozen ice compartment was totally empty ! Refurbishing needed urgently ! Formally it has all basic amenities for the 4-star hotel, but frankly it is far, far away from the 21st century’s 4-star hotels ! Nice. and friendly staff !
Excellent in all respects. Staff helpful and knowledgeable. Breakfast superb. (Didn't eat other meals there so cannot comment.) Huge selection of maps and information about trips. 5 minutes from railway station to Salzburg or into mountains. Nice pool and sauna. Bad Reichenhall is a really interesting small spa town with some great restaurants, brewery and keller to eat and drink, and it is very accessible for both Salzburg and mountains.
We had a great stay. The hotel staff is very helpful. Parking is only €7 a night and the parking garage is clean and large. Breakfast is fantastic as is the mini bar selection/price. The only complaint is that when there are too many people connected the wifi disconnects you. That is only a small problem and if you travel to Bad Reichenahall to be connected to the world then you're in the wrong place!
The hotel was excellent, however some of the staff were rude. We were told to stand aside while she checked in a bus full of people even though we arrived first. A half hour later she finally decided to check us in after we had to get the manager involved.
Very nice hotel located in a very nice city. The hotel is updated, has a nice pool and a good restaurant. We only stayed one night, but would stay again if the opportunity arises. We ate dinner at the hotel restaurant, which had a nice menu that offered plenty. Our waiter was friendly and spoke very good English. We also enjoyed the breakfast buffet the next morning. It had a very good variety of breakfast foods and coffees. There is a beautiful park just a few blocks from the hotel that is worth checking out.
Excellent as always. I have stayed here several times and it is always comfortable and welcoming. Breakfasts are fantastic and there are numerous walks straight from the front door. Highly recommended.
Heather
8/10 Good
Daniel A, Kansan in Bavaria
26 Feb,2016
Liked: Cleanliness, staff & service, room comfort
Great food at breakfast and dinner with very good service. Comfortable room, close to Salzburg on our way back from skiing in Kitzbuehel. No on street parking was available, but the garage was very convenient, (7 euro per day fee). Sauna was nice. Pool was a little too cold for us.
My daughters (8 and 4) raved about our stay, insisted that we eat dinner at the Residenz Bavaria each night because even my super picky younger daughter found the food so delicious, and my older daughter who loves her home wanted to delay our return because she was so happy at the hotel.
Arrived to find not the hotel pictured in the online advertisement. Front desk clerk was somewhat curt. Went to lunch and in an empty restaurant with ten tables set but 'reserved'. Finally 'directed' to another area by 'Chefin'. She was out rightly rude, made a 'humprf' sound as we tried to order something to drink.
Had a couples massage and salt bath. One attendant very inexperienced, tepid water in giant metal tub. Massage was more like a light back rub and we were treated in separate rooms.
Facilities otherwise fine but the lack of any feeling of Gemütlichkeit or Willkommen.