Exterior

Reviews of Maxwelton Braes Lodge and Golf Course

2 out of 5
Maxwelton Braes Lodge and Golf Course
7670 Highway 57, Baileys Harbor, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 133 reviews" "
Rating 8 - Good. 43 out of 133 reviews" "
Rating 6 - Okay. 26 out of 133 reviews" "
Rating 4 - Poor. 9 out of 133 reviews" "
Rating 2 - Terrible. 5 out of 133 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful owners. Very friendly. Beautiful place.
Stayed 2 nights in Oct 2023

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very friendly staff
Stayed 2 nights in Oct 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Room was small, bed, and pillows were very hard. Toilet was a bit tricky getting it to flush
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind
Person at front desk was fantastic. Love the history of the place and one of a kind uniqueness
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay
My wife and I stayed for our 30th anniversary. I would highly recommend it, this hotel is definitely not the average hotel. The property, rooms, lobby, patio and lounge are historic and beautiful. The staff is incredibly welcoming and friendly and keep the rooms and facility, clean and spotless.
Stayed 2 nights in Aug 2023

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Beautiful, historic lodge.
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here for a weekend getaway and we loved Maxwelton Braes. The on-site tennis and pickle ball courts made us wish we were staying longer. We also loved the patio outside. They even offered us complimentary use of the cruiser bicycles so we could cycle into Bailey Harbor just a mile away. We had an excellent time and would happily go back.
Stayed 2 nights in Aug 2023
Response from Maxwelton Braes Lodge on 25 Aug,2023
Thank you Angela--we're so glad you enjoyed your stay at our Lodge!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Maria Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent customer service, appreciated the vintage touches to honor the history of the location. Not a lot of food options and bar closed early (8 PM?) so we dined elsewhere throughout our stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Glenn

Travelled with partner
Liked: Property conditions & facilities
Maxwelton Braes is a favorite for us. Great location and the staff is superb! A definite must stay place for quaint cozy experience.
Stayed 2 nights in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Tara

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was old fashioned which I found charming. The property was nice to look at. We did not use the golf course, but it looked well maintained.The rooms were clean, however one our the lamps in my room was in a corner with no outlet and was unusable. Our room had direct tv and a large flat screen tv, but no remote which made watching tv more difficult. I shared a joining room with friends, but they did not have their own bathroom or tv and needed to walk through our bed area to use either item. Overall, I would return to the lodge during a different season where i could utilize more outdoor amenities.

6/10 Okay

Gregory

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We liked the history of the lodge. It was a beautiful building. We would've liked to see more staff. No one at the front desk and not very welcoming. There was coffee in the morning in the lounge but muffins or rolls would be nice too since there wasn't an open cafe close by.
Stayed 2 nights in Oct 2022

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very relaxing.
Love to stay here although room should be updated! Still has cozy charm and nice to stay a bit out of town. Angelina was awesome bartender and host!
Stayed 1 night in Oct 2022

8/10 Good

Barbara

Stayed 1 night in Oct 2022

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

4/10 Poor

Frederick

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ownership is not committed to running a hotel. The front desk is very seldom staffed. There is no maid service. The dining room is permanently closed, so breakfast is 4 or 5 miles away. Room keys must be picked up at the bar. This historic hotel is now a neglected side-hustle for the main operation, which is the golf course. Stay elsewhere.
Stayed 2 nights in Sep 2022
Response from Steve on 27 Sept,2022
I am sorry your stay did not work out the way you hoped. It is true our front desk is seldom staffed, with the labor shortage we felt it was best to put our resources elsewhere. There are only 11 rooms in the hotel and there is a sign with a phone number to get help and instructing you to pick your key up in the bar. And don't be surprised when the bartender offers you a complimentary welcome drink. We don't advertise that we have breakfast, but we do have coffee makers in the room. The hotel is not owned by the golf course.

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

John

Liked: Property conditions & facilities, room comfort
Beautiful building; from another era. Common areas for the guests; something you don’t see in newer hotels
Stayed 3 nights in Sep 2022

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Save your money
There was probably a reason why this property was still available for a last minute Labor Day trip. I guess we could say the room was “vintage”…smelled musty, only one a/c unit in the bedroom so the living area was hot, the bathroom was always damp and the shower was made for someone 5ft tall (not to mention the horrible sulfer smell of the water, but this is somewhat typical for the area). Also thought it was a little odd no one was working when we arrived for check-in and keys were just in an envelope on the desk for us. Could be a great place and it probably was back in the day, but needs some major updates and TLC for the amount they’re charging.
Bathroom vibe.
Stayed 3 nights in Sep 2022

10/10 Excellent

Brainard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful vintage hotel. If you can appreciate that it was built for the people of a century ago, you’ll love it. If you’re like the Kardashians, it’s not for you. Very comfortable beds, nice rooms, beautiful lodge and grounds. We’ll stay there again!
Stayed 1 night in Aug 2022

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
This review is about the Fairway Cabins, I cannot
This review is about the Fairway Cabins, I cannot speak on the lodge rooms. Do yourself a favor and avoid the Fairways! When we arrived around 7pm and there was no one on desk. The confirmation information we received stated check in could be done until 730pm. Instead, our name and the room keys were left out in an unsecure area where anyone could have taken then. We never saw a concierge/desk clerk during our stay. We had several issues with the room which I will share below. The welcome letter that was left with our keys had a number that stated to call/text if needed. It took over 5 hours and two texts before we heard from anyone regarding our troubles. The room had a musty smell that never went away. The water had a hard mineral content which left the sinks stained and a bad taste which was also slightly fishy. We had to buy bottled water to brush our teeth. When booking the room. It stated air conditioning was included; however, what it failed to state was that it was a window unit only in the bedroom and the sofa bed/living room area did not have ac so that room was always uncomfortable. Needless to say, the advertisement is misleading. It got chilly in the evenings and when we went to turn on the heat it didnt work. It required maintenance to come out and fix it which didnt occured until later in the evening the second day. To add insult, they cranked the heat to 90°F on the thermastat and left it there so when we returned, the room was obnoxiously hot.
Stayed 3 nights in Aug 2022

10/10 Excellent

Joshua

Stayed 1 night in Aug 2022

2/10 Terrible

Gene

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Ever!!!!
Was absolutely horrific. The rooms weee dirty, towels used - see pic, and were missing most of the sheets/comforters in the room. Nobody at the reception, phones lead nowhere. Had to wonder around the hotel to find laundry room and wash towels and sheets sobthat people could sleep in the room! Left 2 messages at front desk - not even a callback!!!!! 2 adults had to sleep in their clothes!!!!! I expect a full refund!!!
Stayed 2 nights in Jul 2022
Response from Maxwelton Braes Lodge on 9 Aug,2022
We apologize that your stay did not go as you hoped. From the photo it looks as though a cleaning rag was left in the room, which is completely unacceptable. On our front desk, we have our hours from 9:00am-2:00pm in which our Max Bar is open on the specified hours as well. If we would have received a call with this information, we would have rectified the situation. The only call received was from Sunday, July 31st around 12:30pm in which a call/voicemail was returned. Upon the reservation request, we see that the reservation was set for two guests, not four, hence the pull-out bed was not made. We sincerely apologize if there was a mix-up in the amount of guests checking in for the weekend.

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet places to stay
Quiet and beautiful place to stay
Stayed 2 nights in Jul 2022

2/10 Terrible

Ronald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No clerk ,no coffee,Bathroom floor slippery
Stayed 1 night in Jul 2022

4/10 Poor

Cher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The terrence was nice and pretty but the room was dirty and the toliet was not cleaned. There was still stains on there. Empty toliet roll was on the bathroom floor. Table desk was not cleaned.
Stayed 1 night in Jul 2022

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very welcoming and friendly. It is definitely an older establishment, but very clean. The golf staff were absolutely wonderful! We will be back!
Stayed 2 nights in Jun 2022

4/10 Poor

James

Travelled with partner
Disliked: Staff & service, amenities
No management present for our entire stay. No formal check-in or check out. The entire place needs updating both inside and out. Limited food and beverage service. I will say the bed was comfortable.
Stayed 5 nights in Jun 2022

4/10 Poor

john

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
So apparently the property is being sold and thus there is literally nobody there . When I say there was nobody there there was nobody there no is there no staff no guests We had to find our own towels and our own toilet Paper. It was a bit like the shining. With that sad the rooms were fine and they were clean but it was just weird.
Stayed 2 nights in Jun 2022

10/10 Excellent

Judi

Stayed 1 night in May 2022

6/10 Okay

LeRoy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Interesting old history. Beautiful woodwork. We called the property several times with a question a day or so ahead & the answering machine said they were not open for the season. When we arrived at the property. there was no one around. After about a half hour, my husband walked around to the upper areas and finally found someone cleaning rooms. Finally got a key to the room.
Stayed 1 night in May 2022

6/10 Okay

Vivian

Liked: Cleanliness, staff & service
Disliked: Room comfort
The good and not so good.
The lodge was lovely, but our room was small with a nightstand and lamp on one side of the bed so only one person could read or put an item next to the bed. The in room air conditioner took up the limited floor space making it more cramped.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with partner
Patio was nice
Stayed 2 nights in Aug 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very quiet facility. It is outside of all the hustle and bustle of Door County but within 15 minutes to most of the main tourist areas and a great center point to stay at. The only thing was that the AC unit was pretty loud and rattled but we were able to turn it off and stay comfortable with the ceiling fan going. Would definitely stay here again on our next trip to Door COUNTY
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat historic hotel with comfortable bed and room. Great location.
Stayed 2 nights in Jul 2021

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, relaxing respite from tourist crowds.
Stayed 2 nights in Jul 2021

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is wonderful and the service was great - both at the front desk and in the bar.
Stayed 2 nights in Jun 2021
Response from The Staff at Maxwelton Braes Lodge on 29 Jun,2021
Thank you for your review! We hope you visit us again in the future.

10/10 Excellent

Mohammedsiddik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from The Staff at Maxwelton Braes Lodge on 9 Jun,2021
Thank you for your review! We enjoyed having you as our guest.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice history excellent staff
Stayed 2 nights in May 2021
Response from The Staff at Maxwelton Braes Lodge on 29 May,2021
Thank you for your review! We hope you had a great time in Door County, and visit us again in the future!

4/10 Poor

Susan

Disliked: Staff & service
Overpriced!!
Decription was a cabin. It was a tiny room in the lodge. Barely two foot around the bed. Horribly overpriced!
Stayed 1 night in Oct 2020
Response from The Staff at Maxwelton Braes Lodge on 9 Oct,2020
Hi Susan, We are sorry to hear you did not enjoy your room. We reviewed your reservation, and it shows you reserved a Standard King room on Hotels.com, not a cabin. We wish you would of let us know of your wish to be in a cabin, we would have accommodated your request.

10/10 Excellent

Natalia, Itasca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure to stay at this beautiful resort, not only was the staff extremely friendly, the rooms clean, and the food great the grounds were beautifully maintained and I would go there again in the future. Only setback is if you’re on the younger side it may be a little quiet as there is more of a senior population staying on the premises. Perfect if your trying to relax though and definitely a go if your into golfing as they have a extensive golf course on site.
Stayed 2 nights in Sep 2020
Response from The Staff at Maxwelton Braes Lodge on 8 Sept,2020
Thank you for the wonderful review! We enjoyed having you as our guest, and hope that you visit again in the future.

8/10 Good

Sunny, WI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old. I had a lot of trouble getting in and locking my room because the door lock was so old.
Stayed 1 night in Sep 2020

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, classic inn!
You cannot beat the attentive service of this place, we felt like family! Because of the pandemic you had to go to the desk for anything you might need, but they were sweet and super-quick to get you whatever you asked for. We felt like we were in a neat old place, but everything important was nicely updated. Great place to spend our 40th anniversary!
Stayed 3 nights in Aug 2020
Response from The Staff at Maxwelton Braes Lodge on 16 Aug,2020
We are so honored that you spent your 40th wedding anniversary at the Lodge. We enjoyed having you as our guests, and hope to see you again in the future.