This review is about the Fairway Cabins, I cannot speak on the lodge rooms.
Do yourself a favor and avoid the Fairways!
When we arrived around 7pm and there was no one on desk. The confirmation information we received stated check in could be done until 730pm. Instead, our name and the room keys were left out in an unsecure area where anyone could have taken then. We never saw a concierge/desk clerk during our stay.
We had several issues with the room which I will share below. The welcome letter that was left with our keys had a number that stated to call/text if needed. It took over 5 hours and two texts before we heard from anyone regarding our troubles.
The room had a musty smell that never went away. The water had a hard mineral content which left the sinks stained and a bad taste which was also slightly fishy. We had to buy bottled water to brush our teeth.
When booking the room. It stated air conditioning was included; however, what it failed to state was that it was a window unit only in the bedroom and the sofa bed/living room area did not have ac so that room was always uncomfortable. Needless to say, the advertisement is misleading.
It got chilly in the evenings and when we went to turn on the heat it didnt work. It required maintenance to come out and fix it which didnt occured until later in the evening the second day. To add insult, they cranked the heat to 90°F on the thermastat and left it there so when we returned, the room was obnoxiously hot.