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"Friendly staff the place is very nice "

"It was nice. The only thing is that's there no A/C in every room. And when i booked it said it did. But they did bring us extra fans. Lot's of stairs next time I'll go for the first floor. But it was a greaat mini vacation. "

"I had a terrible experience with this hotel. I reserved and pre paid a double bed handicap accessible room and the reservation was non refundable. When I arrived with my 93y/o mom I am told they only have one handicap accessible room with a king size bed. I said I was willing to take a roll in bed but they said they don’t have those in their hotel besides their room is too small. I asked what they could offer to make this right since the handicap accessibility was non negotiable due to the limitations of my elderly mom. The could only offer to cancel my reservation but the refund was up to Expedia since they were the ones collecting the money. Now I have to look into it and see where this goes with Expedia. I would’ve thought that, since the hotel did not fulfill their part of the deal, they could have offer a complementary nearby single bedroom for me to stay, or at least a voucher for a future stay since they are eventually receiving the money anyway. Well, I believe their response was very poor since this was a disgraceful situation not caused by me, the costumer. "

"Everything was delicious "

"Water leak in our room."

"Yes"

"Excelente servicio "

"Todo bien nomas te molesta en la noche los guardias si escuchan e nada sabes quien es te juz"

"Only slept 2 hours. Between couple next eoom having loud sex at 3.30 am, couple in room accross listening to loud music all night, and hearing toilet flushing and shower water running from the room next to me at 4 am i couldnt wait for 7 am to come to wake up my daughter and leave. Didnt feel safe this hotel at all. Saw a couple of prostitutes. Front desk should do a better job than putting families with yound children next to party people. Jaccuzi wayer was brown ( of course we did not go in). We skipped our free breakfast as i couldnt wait to leave this place. The towels were disguting. Honestly the only good thing about this gitel is the valet, who was very friendly and efficient. I usually stay at West Plaza hotel, which is part of the same chain, but much much much better than this dump"