2/10 Terrible
Neil
Travelled with partner
24 Apr,2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t recommend. This hotel has an awful lot of rules which quickly became an irritant for us. They open up to a lot of “day visitors” which spoils things for the staying guests; the pool becomes incredibly busy, particularly at weekends when it is descended upon by a lot of families with young children and groups of teenagers. The main diner also turns into a chaotic free-for-all. The dining “experience” was a particular let down. Flies all over the food, terrible service from staff, you have to find for your own table otherwise you’ll never eat, we had to set our own table by hunting down clean cutlery and glasses and had no alternative but to drink water that we had in our bags from the minibar. Only one small toilet services two large restaurants, an entire pool area and a large pool bar which means it regularly turns into a disgusting crime scene. Biggest gripe has to be the staff - unprofessional and poorly trained. The waiting stuff were particularly bad and on the occasions that we actually did get waited on they would be rude and incompetent. Avoid!
Neil
Stayed 7 nights in Apr 2023
