Balaclava Resorts

"This is an exceptional hotel with a very pleasant atmosphere (vibe if we have to use that word). Much more peaceful than other hotels in this area with high quality cuisine deserving of greater recognition. Stunning location, friendly staff and plenty to do if you want to do anything at all. It is apparent to us that a great deal of thought has gone into how guests are looked after and that has worked."

"Spa was excellent. Staff friendly. Food fantastic "

"Wonderful property, great location and amazing pool. Very courteous staff. The staff at the kids club was very friendly and so welcoming. Buffet offered lots of variety and healthy choices. The other restaurant we tried wasn’t so compelling. The diving center and staff was great. A note for improvement : being charged for daily filtered water at the restaurant when we booked half board felt rather excessive."

"All of the above."

"The staf were courteous we had a private butlerwho was very attentitive"

"The room was excellent — spacious, beautifully done, with a massive and very comfortable double bed, a lovely balcony, large TVs, and a really nice modern shower. Everything felt well thought out and high quality. The hotel itself is superb. There’s genuinely a lot to do: tennis courts, kids’ club, adult activities, a cinema room, and plenty of space to relax. The beach is absolutely beautiful — calm, clean water and perfect for swimming and relaxing. It’s one of the highlights of the resort. What really makes this hotel stand out, though, is the staff. Every single person we encountered was friendly, warm, and genuinely keen to make sure you have a great stay. They consistently went out of their way to help, whether it was the restaurant teams, housekeeping, gardeners — everyone. A special mention to the team at the Blue Bodrum restaurant, particularly Jason, Dergesh, Sita, Lucy, and Vina, who were outstanding and made our meals feel extra special. Overall, this is a very high-quality hotel that deserves its strong reputation. A wonderful holiday, fantastic service, and a place we would happily return to. Highly recommended."

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"Beautiful beach and location. Staff were excellent . Shout out to Gini on front desk and David one of the restaurant managers who went out of their way to help me. Also thanks to duty manager who met me on my check out to see how my stay had been. This hotel has everyone at an affordable price "

"An amazing resort! Beautiful beach, relaxing atmosphere, great friendly staff, fantastic food! One of the best experiences in Mauritius. "