Hilton Hotels, Ballater hotels

"I stayed here with my 4 Yr old granddaughter the hotel and amenities were great The only downside was the food we stayed on a dinner and breakfast deal but found that the buffet lacked choice as very few options the salad bar was ok"

"My husband and I stayed here during our two week trip through Scotland from the United States. The hotel itself is in an excellent location, as you can walk to the downtown and all the shopping and restaurants very easily. We appreciated having the bar and breakfast right within the location itself. Excellent breakfast choices! The only downside that we found, was that the room was incredibly hot since the outdoor temperatures were in the 60s all week. We also found that there was a little bit of rust in the water when we first turned the faucet on. That cleared up after I use it. Overall, this is a very, very nice place to stay!"

"Stayed for 3 nights, room was lovely, bed very comfortable. BB&E and food was amazing. Staff were all very friendly and helpful. Highly recommend and would definitely stay again."

"Lovely room. Great breakfast. Very accommodating staff. Close to village. "

"Fabulous breakfast choice and friendly staff. Everything you need to starr your day."

"Wasn't up to the standard I would have expected from a Hydro Hotel, Hotel could do with some modernisation, was clean enough, but some areas look a bit worn down. Booked dinner b&b, food choices were restricted even choosing from extras available, but not from full menu, food was very mediocre. Service quite slow, no offer of drinks before meal, had to ask twice for drinks, didn't get drinks till main course. Breakfast buffet a bit better. No real staff interaction, even when booking out, not even asked if we enjoyed our stay or to have a nice day. As only one night, didn't make use of Pool or leisure facilities. Overall disapointed."

"Very attentive, friendly staff who made us feel very welcome. Room and hotel was very clean. We didn't get to use the swimming pool as it was quite busy. Highly recommend the spa treatments, great service. The only issue we had was our room was extremely warm, couldn't open the windows as the window frames had been freshly painted making it impossible to open the windows!"

"Nice location near the train station. (STEAM TRAINS) Had a pleasant walk with around the area after our evening meal. Which was very nice. Breakfast was very nice."

"We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better."