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Reviews of SpringHill Suites Baltimore White Marsh/Middle River

2.5 out of 5
SpringHill Suites Baltimore White Marsh/Middle River
6110 Greenleigh Avenue, Middle River, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 353 out of 522 reviews" "
Rating 8 - Good. 112 out of 522 reviews" "
Rating 6 - Okay. 21 out of 522 reviews" "
Rating 4 - Poor. 14 out of 522 reviews" "
Rating 2 - Terrible. 22 out of 522 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

traci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very roomy. Staff was very helpful
Stayed 1 night in Apr 2024

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

KEITH J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Oluwatobi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Elsy

Travelled with partner
Liked: Amenities
All good except for the fact that I have to ask for soap bar for my room.
Stayed 1 night in Mar 2024

10/10 Excellent

Lyndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Feb 2024

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Staff was wonderful.
Stayed 1 night in Feb 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lateicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Stayed 1 night in Jan 2024

6/10 Okay

Ravinder

Travelled with family
Stayed 3 nights in Dec 2023

10/10 Excellent

TODD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Allan, Cote Saint Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodgers had to wait in line for someone to arrive to check them in for the night. There were obvious staffing issues. One of the beds in our two bed room room was very obviously dirty from the prior lodger. We chose to sleep in the clean bed rather than sleep in our own. The soda dispensing machine in the lobby was obviously broken but staff said that they did not own the machine, rather than placing a sign on it that warned lodgers that it was malfunctioning (I watched 3 people after me place coins in the machine, no soda was dispensed, change was not refunded. It was a sad experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Rasheeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tashaun

Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mindy, Fort Lauderdale

Liked: Cleanliness
Disliked: Staff & service
Staff makes you feel like an inconvenience. Front desk staff was on the phone watching a video, bar attendant was sitting on the phone she was not identifiable as the bartender and the staff responsible for breakfast was busy on the phone while making coffee. Staff & service needs better management and should not be allowed to use their phone. Would be nice to have more healthy options for breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Oct 2023

10/10 Excellent

Latora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Makysha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!!
Stayed 1 night in Oct 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very helpful anf friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of my recent stays.
Stayed 1 night in Sep 2023

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2023

10/10 Excellent

Shelbert

Stayed 1 night in Sep 2023

10/10 Excellent

Norma

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, efficient facility
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Alison

Travelled with group
Stayed 1 night in Sep 2023

10/10 Excellent

Shelbert

Liked: Amenities
Excellent stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Gloria J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and reception was amazingly professional. My sister and daughter and myself enjoyed our over nite stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Nikole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Aug 2023

8/10 Good

Aslam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: Very clean. Feels like a new hotel. Sheets smelled fresh. Bathroom super clean. The bad: Night staff at front desk and general overall attitude of people working there.
Stayed 1 night in Jul 2023

4/10 Poor

Felsher

Stayed 1 night in Jul 2023

8/10 Good

Jean

Travelled with family
Liked: Property conditions & facilities
Okay
Property is modern and overall well kept. Drawback was gal at reception upon check-in, as hospitality was clearly not her forte. Additionally, there was no body wash (in attached containers to shower wall) and there were multiple hairs in tub which leads me to believe the shower was completely overseen from cleaning which is pretty cringy. Bedding was thankfully clean. We did not have coffee, breakfast or used other facilities.
Stayed 1 night in Jul 2023

10/10 Excellent

Tanekqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Archie

Stayed 1 night in Jun 2023

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were helped pretty quickly upon check-in and told about breakfast hours, bar hours, and the 24-hr market. Parking was a breeze. I wish there was an attendant at the counter upon check-out (we left early) to thank them for the stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

Nirmal

Stayed 1 night in Jun 2023

10/10 Excellent

Tandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Barbara

Clean room
Stayed 1 night in Jun 2023

10/10 Excellent

Rossie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay...
It was overall great and located in a nice neighborhood and few minute drive to nice shops restos and theater, the only flaw that we encoutered during our stay was that they ran out of (hot even cold or fruits) breakfast by 9:30 and was told last batch was out done when breakfast suppposedly ends at 10... but other than that, we would love to stay in this hotel despite of that, maybe wake earlier for breakfast.
Stayed 1 night in May 2023

4/10 Poor

Manuel

Travelled with family
Disliked: Staff & service
At the time of check in the staff was NOT friendly at all and didn’t even try to accommodate a simple request
Stayed 1 night in May 2023