Greene King, Banbury hotels

"The hotel is in very good place for turist, next to good pub,also 5 min walk to national train station if you need that. Modern building with 10 flors,lifts, bar and restaurant. Profrssional service,warm welcome by personel, sequrity guard on place making our visit unique wonderful. Recomand that place to any one."

"Have wanted to try the Telegraph since it opened... and finally got round to doing it! A lovely hotel with a nod to the building's previous life. Staff were helpful and friendly, rooms were clean, well equipped and very quiet"

"Great location and very friendly staff. Found the bed a little on the soft side but that’s probably just personal preference"

"Beautiful hotel! The night manager could be nicer, but otherwise such a cool place to stay!"

"Good breakfast. Helpful staff. "

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"While the actual hotel stay was good it was disappointing that the property was unable to be flexible with a booking error, while it was my mistake booking the wrong dates when I tried to correct this within 24h the property was unwilling to re-schedule or cancel the booking made in error leaving me with a 2nd booking was unable to use."

"Friendly staff, clean rooms, nice bar/restaurant. Check in time was a little off (about 1 hour) which I think was a capacity issue. Spa was great, Sauna and Steam rooms were a little small to match the capacity of the hotel. I enjoyed my stay though apart from the capacity issue. If you’re staying there for the spa treatments, you should confirm availability before booking a room, they seem to have pretty limited slots which is disappointing for anyone planning to relax and complete escape from city buzz."

"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."