"It is an okay stay, secure and no worries. Staff were friendly inside the hotel. The beach club was a little lack luster and there are a lot of people walking through and selling which I don't mind as they need to make a living but it was almost every couple of minutes you would get asked and it stops you from fully relaxing and made you want to sit in a restaurant unbothered. The front row remained reserved and blocked off but nobody used it.
Unfortunately there was some construction being done throughout our stay so it was a little noisy but not terrible.
The food and drinks are overpriced, just go to the neighbouring restaurants and the food drinks are about half the price if you don't feel like paying extra for no apparent reason.
You would definitely get better value elsewhere. This place does have potential though, I can see the vision but it just doesn't vibe right. They just needs to focus on the guest experience and offer fair value for what they want to charge. I'm all good paying more for things if it is better than the next place but it did not."
"Found this property after we missed our cruise boarding from Miami and had to meet the ship in Costa Maya. We checked in late night - as a quick process. Safe location in a beachfront. Clean comfortable rooms. Food was food and staff were warm and welcoming. Choose this as a vacation spot or a day visit from a cruise."
"The staff was very friendly and professional, in particular Rubi. The jacuzzi on the roof top was spectacular. When the A/C unit stopped working in our room we were moved to a room with a better view."
"Affordable with a perfect location. Be aware that beach view rooms are on the boardwalk and can be loud- especially early in the morning as people head to work"
"We stayed end of March, not too HOT weather. Though comfortable, ceiling fan was noisy. No A/C! Safe and quiet, and comfortable bed. Reasonable shower with hot water. Otherwise, this is a very basic accommodation. If you need any pleasantries at all, this is not your place."
"Great location. Tina was super helpful. The fourth floor views were great and we enjoyed the sun bathing pool (and its doves). Great to have a safe and daily maid service. If you’re diving with Dr Dive or Tres Amigos this is a great location. "