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Reviews of Kimpton Maa-Lai Bangkok, an IHG Hotel

5 out of 5
Kimpton Maa-Lai Bangkok, an IHG Hotel
78 Soi Tonson Lumpini Pathumwan, Bangkok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 225 reviews" "
Rating 8 - Good. 23 out of 225 reviews" "
Rating 6 - Okay. 7 out of 225 reviews" "
Rating 4 - Poor. 3 out of 225 reviews" "
Rating 2 - Terrible. 4 out of 225 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seimie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice green and organic touches.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved the place. Kid loved the Eater photoshoot area. Kept him busy and happy. And the check-in staff was very helpful going beyond their responsibilities to accommodate our needs.
Stayed 1 night in Mar 2024

10/10 Excellent

Jungtark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. Certainly a 5 star hotel with the best attributes and amenities. The hotel was so clean and service was impeccable. The added breakfast was so worth it. Food options are incredible. First floor bar is beautiful, patio spaces are nice and the pool area is gorgeous and clean! Will definitely come back
Stayed 3 nights in Mar 2024

6/10 Okay

Johan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but seemed unaware of VIP
Stayed 3 nights in Mar 2024

10/10 Excellent

Hensons, Fredericksburg

Stayed 2 nights in Mar 2024

10/10 Excellent

Yoon, Palisades park

Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Yosef

Stayed 4 nights in Feb 2024

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, clean, with amazing facilities. Breakfast was incredible so many options. One of the nicest hotels we’ve stayed at.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, clean, and extremely spacious. The hotel itself was wonderful as well, with a great breakfast buffet, nice pool, and big gym. There were plenty of restaurants within walking distance as well. Highly recommended.
Stayed 6 nights in Jan 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Pauls

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and friendly staff
Stayed 3 nights in Jan 2024

8/10 Good

Chak Ho

Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and support staff are the best on the standard
Stayed 1 night in Jan 2024

6/10 Okay

Joseph

Stayed 2 nights in Jan 2024

10/10 Excellent

Elan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Hotel rooms are gorgeous and well worth every penny
Stayed 3 nights in Jan 2024

10/10 Excellent

Bin

Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream in Bangkok
Simply amazing. No words can describe the service and love for the detail. We had a wonderful time at the hotel, the rooms are very spacious, the pool area is fabulous, the breakfast is beyond imagination and all fulfils your expectation for a 5 star hotel. Wonderful place, we will come back for sure.
Stayed 1 night in Jan 2024

10/10 Excellent

Eifion

Stayed 3 nights in Jan 2024

10/10 Excellent

jinwoo

Stayed 1 night in Jan 2024

10/10 Excellent

Shalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Stayed 3 nights in Dec 2023

2/10 Terrible

Perry

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay,must be one of the best hotels we have stayed at!Everything was perfect!Such a lovely atmosphere and the staff go the extra mile with everything!We will defnitely be back!
Stayed 5 nights in Dec 2023

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Monita, Santa rosa

Stayed 2 nights in Dec 2023

10/10 Excellent

Eunhee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jinmann

Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023

10/10 Excellent

Wu

Stayed 3 nights in Dec 2023

10/10 Excellent

Shahrokh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars I would. Honestly the best hotel I’ve stayed at in years. Friendly service, beautiful rooms, landscaping and pool. We really had an amazing time, thank you.
Stayed 3 nights in Dec 2023

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Amazing experience!!! Absolutely new hotel with spectacular design. Friendly and helpfull staff, remarkable cleanliness. And must say they have stunning garden. Restaurants are top notch.
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good service
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

10/10 Excellent

Lotte

Stayed 3 nights in Dec 2023

10/10 Excellent

Gerard

Stayed 1 night in Nov 2023

10/10 Excellent

Ko Yun

Stayed 2 nights in Nov 2023

10/10 Excellent

NARIMASA

Stayed 1 night in Nov 2023

10/10 Excellent

TAKEFUMI

Stayed 3 nights in Nov 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pet friendly hotel in Bangkok :)
Stayed 1 night in Nov 2023

10/10 Excellent

yong jin

Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and had a beautiful view of the city
Stayed 3 nights in Nov 2023

10/10 Excellent

Ho Yan Jonathan

Stayed 3 nights in Nov 2023

10/10 Excellent

Juhyun

Stayed 1 night in Nov 2023

10/10 Excellent

Joséphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Kimpton for 4 days. Everything was perfect, the breakfast buffet was amazing, the staff and service top notch. Very comfortable bed and spacious bathroom. Had the best sleep.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties staff were fantastic. The building is elegant and well maintained. The breakfast was worth ordering ahead of time. The pool is perfect!
Stayed 2 nights in Oct 2023

10/10 Excellent

HWA YONG

Stayed 2 nights in Sep 2023