Banknock Holidays

The room was clean and also have all that we need for a wonderful stay

We only stayed for 2 nights, I'd booked as a surprise for my wife, and it turned out to be all I wanted and a whole lot more. Really nice hotel, a short walk from Princes Street and the tram stop, so very convenient but also very quiet too. The room was comfortable and well equipped, the food was very, very nice, we ended up eating there 3 times - as well as breakfast every morning which was also really good - such a varied number of options, deciding what to have was very difficult!! A special mention to the staff who were all really lovely, friendly, courteous, attentive, it really made a difference and was definitely the icing on the cake. I could not recommend this place enough.

The carpets in the room are looking a bit grubby. There was a young blonde waitress in the breakfast room that looked like she had just woken up, not brushed her hair and her white shirt looked like she had slept in it, it was so creased and tatty. She also has a bad work ethic standing at the toaster to keep warm and not lifting dish!!

Excelente tamaño, equipamiento del apartamento y ubicación. Su principal área de mejora es la comunicación, es buena, pero no es tan sencilla.

The property was comfortable and clean. Excellent location. Street noise could be heard but worth it for staying on the Royal Mile. It is 4 flights up which will be difficult for anyone with mobility issues. View of the castle was worth it.