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Hotel Elitsa

3.0 star property
Mountain luxury meets outdoor adventure in Bansko where travelers can indulge in hot stone massages or carve through fresh powder on nearby slopes

Choose dates to view prices

Hotel Elitsa in Old Town Bansko is perfect for winter sports enthusiasts. Skiers love the convenient ski storage. Warm up by the lobby fireplace or enjoy treats at the coffee shop. Free high-speed WiFi and dry cleaning services add comfort to your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5.11 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 6.13 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 5.11 for adults and from EUR 3.58 for children
  • Airport shuttle fee: EUR 2.04 per person (return)
  • Airport shuttle fee per child: EUR 17.89 (one-way), (from 4 to 10 years old)
  • Pet fee: EUR 5.11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 6.13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the hot tub without adult supervision

Frequently asked questions

Is Hotel Elitsa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 5.11 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Elitsa?

This property doesn't offer parking.

What time is check-in at Hotel Elitsa?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Elitsa?

Checkout is at 11:00 AM.

Does Hotel Elitsa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 2.04 per person applies.

Where is Hotel Elitsa located?

Located near the slopes, this Old Town Bansko hotel is situated in the city centre and is within a 15-minute walk of Paisii Hilendarski Historical Center, Bansko Ski Resort and Vihren. House Museum of Neofit Rilski and Sveta Troitsa Church are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima posizione

Ottima posizione a 2 passi dal centro....staff molto cordiale e disponibile...camera confortevole...colazione discreta...parcheggio gratuito nelle vie adiacenti oppure a pagamento in alcuni orari di fronte alla struttura ....albergo consigliato...nessun problema
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ivan Gueorguiev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen pequeño hotel en Bansko

Todo perfecto : persona, habitación, tranquilidad, comidas etc. Solo transporte de ski era limitado por no tener muchos clientes (solo 1 por la mañana y 1 por la tarde)
Stayed 6 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Demi-pension agréable, hôtel standard

Demi pension pratique et agréable. Chambre avec baignoire balneo qui mériterait un peu de réparation et de finition. Difficulté pour avoir de l'eau chaude (il fallait finalement laisser couler plus de 10 minutes et communiquer avec le personnel de l'hôtel en anglais.) Parking pratique. Cheminée non fonctionnel. Au final un hôtel avec une impression correcte mais moyenne
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

emmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast, convenient minibus transport, clean rooms, comfortable beds, very warm and cozy, modern bathrooms, quaint area close to a beautiful church, not a far walk from the gondolas
Stayed 4 nights in Feb 2020
Verified

2/10 Terrible

Giannoula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΕΣΙΑ ΜΕ ΜΙΑ ΛΕΞΗ
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicacion!

Check in rapido en especial porque llegamos tarde en la noche. Parking en un terreno cerrado del hotel porque afuera cobran. Cuarto amplio, comodo y limpio con vista a la calle en donde corre en medio un rio. Lugar tranquilo. Tiene aire acondicionado. Desayuno suficiente, muy simple a escoger de una carta. En general buen servicio. Muy centrico.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PARFAIT

Accueil charmant. Jolie chambre avec vue sur la montagne .Petit dejeuner et diner parfaits . Hotel en plein centre ville avec parking privé. Sauna et hammam .
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Convenient and inexpensive

There are more luxurious hotels closer to ski lift but for accomodation only really this was fine
Stayed 7 nights in Mar 2018
Verified

8/10 Good

Stauros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ήταν πολύ καλα αλλά δυστυχώς δεν λειτουργούσε το τζακούζι !!! Και ο λόγος που το κλείσαμε ήταν αυτός !!!! Στην ίδια τιμή μπορούσαμε να είχαμε άλλο spa hotel με πισίνα
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Henrik

Liked: Room comfort

Bra läge och mycket prisvärt.

Mycket prisvärt rum man får defentivt valuta för pengarna. Vissa i personalen är mycket hjälpsamma andra lite mindre.
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelent staff, very olesent, rooms are avariga size but clean and have table in case for working (laptop or other bussiness urgent needs ).. good hotel
Verified

8/10 Good

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities

3 star hotel

Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for the price you pay.
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy

This is a very pleasant hotel. The only bad points are the poor wifi and having to hand your key in every time we went out.. Very handy for the old town. Only 10 or 15 mins walk to the ski lift ..
Verified

10/10 Excellent

Steve D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and well run hotel with very friendly staff

This is an excellent place to stay in Bansko. Just away from the crassness of the new town; just on the edge of the atmospheric old town. Very clean and stylishly decorated. Very large rooms. Best of all though the staff were amazingly friendly and accommodating. Arrived back from an excursion too late for breakfast - not a worry they just got it for us. And when my travelling companion broke his collar bone in a fall the lady of the household (it is truly a family run hotel) dropped everything to take us to hospital and swept us through the somewhat archaic Bulgarian health system. Amazingly cheap price for all of this and a really excellent place to stay! Recommended!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very reasonable price for location and quality

The hotel is a 3 min walk to the historic city center and about a 15 min walk to the lift. The room was spacious but simple. The family that owns the hotel was very helpful.
Verified

6/10 Okay

ski traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poorly heated rooms

The rooms were poorly heated by a small old air condition that couldn't heat the room properly. Other than that the hotel was okay.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

хорошее место

отель очень понравился, хорошее обслуживание и очень хороший повар!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Elitsa, Bansko

Excellent value
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023
Verified

8/10 Good

Per-Åke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020
Verified

8/10 Good

ASPASIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort