Does Hotel Tanne have a pool?

Yes, this property has an indoor pool.

Is Hotel Tanne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tanne?

Self-parking is free at this property.

What time is check-in at Hotel Tanne?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Tanne?

Checkout is at noon. Late checkout is available for EUR 20 (subject to availability).

Does Hotel Tanne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Tanne located?

This family-friendly Bansko hotel is located in the mountains, within a 10-minute walk of Bansko Ski Resort, Vihren and Bansko Gondola Lift. SkiBansko by Traventuria and Museum of Otets Paisii Hilendarski are also within 15 minutes.

Hotel Tanne Reviews, Deals & Photos 2025

10/10 Excellent

Samuel

23 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, perfect stay for a ski holiday

We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels very ski-esk. Breakfast was included too which includes cold and hot food. The selection was quite random, but we all enjoyed it every morning. The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there. The location is perfect. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too. The only cons really were that we weren’t sure which room we actually booked as this wasn’t very clear when booking. I managed to get in touch with the hotel and they confirmed this for us. Also there’s no kettle in the room, we bought our own travel one. 100% recommend for a ski holiday.

Stayed 6 nights in Feb 2025

10/10 Excellent

Corrie

10 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves more stars than I am allowed to give.

Stayed 3 nights in Sep 2025

10/10 Excellent

metin

23 Feb, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Location is perfect

Stayed 5 nights in Feb 2024

10/10 Excellent

Emanuel

2 Mar, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bansko vecka 9 ,2020

Trevlig personal. Super mysiga rum med balkong mot bergen och öppen brasa. Frukosten var blandad bulgarisk och continental, med något nytt varje morgon. Lungt och tyst, med gångavstånd till centrum och huvudgatan.

Stayed 7 nights in Feb 2020

10/10 Excellent

MURAT

4 Feb, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konum-Konnfor ve Fiyar harika

Konum ve fiyat olarak harika bir otel. Özellikle Hotel müdürü IVAN a yardımlarından dolayı teşekkür ederim

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

27 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Great hotel! 10/10

Tanne Hotel was amazing! We got the suite, 2 floors with 2 bathrooms. It was amazing, honestly enjoyed every minute. The breakfast was great! we asked for an omelet every day and they made it with a smile for us. breakfast was great and the spa was amazing! the Jacuzzi was very hot with different kinds of water pressure in it. Was so good! Thank you very much!

Stayed 5 nights in Jan 2020

10/10 Excellent

Duncan

11 Oct, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn break

We arrived in the very early hours in the morning. We found the rooms clean and warm. Toiletries were supplied as was a clean bath robe and new slippers. The meals were freshly prepared and hot good choice in the breakfast and dining room. The spa area was very good. The hotel staff were friendly and helpful. I would recommend

Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

6 Aug, 2019

Disliked: Cleanliness, property conditions & facilities

We stayed here as I had seen the hotel in winter and it always looked nice. My boyfriend ended up with suspected bed bug bites which let down our experience. The room was fine and had a balcony. With such a small difference in price its worth staying in the Kemmpinski in summer instead.

Stayed 2 nights in Jul 2019

10/10 Excellent

Glenn

31 Jul, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable traditional hotel

Friendly hotel with good spa comprising pool, steam room, sauna and salt room. Excellent value but no air conditioning

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

4 Apr, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Late check out as our flight was late Cosy room Close to main strip and gondola

Stayed 7 nights in Mar 2019

4/10 Poor

Dr Marcus Gordon

10 Mar, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected better from 4 star ...

The hotel felt dated, musty and dark. Our room was not cleaned several days running even when we asked at the non helpful reception. The mountain view room that we paid for was actually a car park full of stray cats .. the bed was too small for me ( I am 6”6’) they did change room upon request but only after two days which made experience uncomfortable. The breakfast was v basic and service always without a smile. No open bar and seemed that they had already shut down for season. The pool and hot tube were nice but the sauna and steam rooms were often not switched on during working hours, so took ages to become usable. This was an engagement trip and a 4 star hotel .. I expected better.

Stayed 6 nights in Mar 2019

10/10 Excellent

Nicholas

9 Mar, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hotel Tanne and you’ll be happy

This hotel was a fabulous find. The staff are friendly, the spa with pool, heated jacuzzi, sauna and steam room is very welcome after a day in the snow and the beds are super comfortable. Breakfast is ok. If you are looking for a full English every morning it’s not the place for you, but there is enough choice to suit everyone. It’s close to the town, but far enough away not to hear the nightclubs. The heating in the hotel seems to be set to maximum, so you may need to turn your radiator down. The reception area has a beautiful log fire where it would be nice to enjoy a drink if they opened the bar more often. The on-site restaurant is very very good and incredibly cheap too. One thing where the hotel could improve is in it’s towel and toiletry lottery. Will they change the towels? What will you get? One bath towel and six hand towels? Or nothing new? Will they leave more shower gel or shampoo or not? Thankfully, the reception staff can usually correct any errors. If you want a kettle for your room, you’ll need to ask at reception and google translate often helps with this. Maybe taking a travel kettle and mugs might be a better idea. We will be staying here the next time we are in Bansko. Hotel Tanne is a great little place.

Stayed 6 nights in Mar 2019

10/10 Excellent

Jeannie

5 Mar, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely pleased

Can’t fault this hotel extremely friendly and professional perfect location definitely would recommend this hotel for families and couples great spa and games room excellent choice for breakfast

Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveller

26 Feb, 2019

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

avoid the evening Food , do not waste money on half board

Stayed 5 nights in Feb 2019

8/10 Good

Craige

6 Feb, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Tanne for Skiing

Great hotel & Spa was perfect after a day on the slopes,

Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

3 Apr, 2018

Disliked: Staff & service

Stort tomt hotel

Stor hotel med kun 2 andre gæster end os.. Flere faciliteter virkede ikke eller var lukkede. Receptionist talte meget dårligt engelsk.

6/10 Okay

Verified traveller

9 Mar, 2018

Liked: Cleanliness

Good location, not so good breakfast

The experience was good overall. The location is pretty good as the hotel is nearby the gondola to get to the ski resort. The town old center is located at 15 min walk, so very convenient to get to traditional restaurants. The breakfast was fairly poor, there was nothing sweet and the savory food was very repetitive.

Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

12 Jan, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice rooms, cosy environment and a convenient location

Stayed 4 nights in Jan 2018

6/10 Okay

alain, chateau thierry

21 Mar, 2017

Liked: Property conditions & facilities

Disliked: Staff & service

Hotel bien placé a proximité des pistes et commerc

Hotel tres bruillant. Personnel peu accueillant Bien placé à proximité des pistes et commerce. Vu le prix cela reste quand même raisonnable. Pour le petit déjeuner, lever vous de bonne heure pour être sur d avoir encore ce qu il faut à manger. Il faut se lever tôt car arrêt du petit déjeuner à 9h30.

6/10 Okay

Guy, England

17 Mar, 2017

Liked: Cleanliness, room comfort

Good value but could be better

The Tanne is one of the prettier hotels in Bansko, with a nice exterior and interior that suggest it is well built, located about 10min walk from the gondola lift. The room was comfortable and clean, the hotel also, but it was lacking in a few areas. The advert claims a hot-tub, it is there but seems to have been out of order for some time! The pool is not heated, or if it is then it is not switched on, this is quite refreshing and does mean it is not over-used, but some temperature would be good. I would have scored higher if these were better. The staff were nice, but few spoke English, they were VERY quiet and there wasn't a lot of engagement which was a shame. Again I have scored down a bit as it is nice to feel welcome and have some dialogue, but that seemed to be the theme of the resort, not just here. Overall a nice place to stay, the breakfast was ok and set us up for the day.

6/10 Okay

Polaris, London

10 Mar, 2017

Liked: Cleanliness, room comfort

Can't say terrible but definitely not a good one..

Overall is okay, room is big enough, comfortable. Reception and the lobby can be no any staff in the afternoon like 3-4 o'clock, I need to ring the bell for 20 mins until someone came over. And staff are not very helpful I feel like they don't really expect customers to ask questions. Breakfast finish at 9:30, one day I arrived 9:05, already almost nothing left (obviously not enough for 2 people), but the staff was looking at us came into the breakfast lounge and didn't even ask or refill any food. I've been there 5d, steamer is never opened, only sauna is working and which is not too bad.

6/10 Okay

Rulle, Ljungby

6 Mar, 2017

Liked: Staff & service, room comfort

God mat i restaurangen

Bra hotell hyfsat nära gondolen! För kallt i poolen tyvärr

8/10 Good

graham

26 Feb, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and high quality hotel

Stayed here 2nd year running. Friendly staff. Lovely clean and quiet suite. Nice breakfast. Good location. Will return again

10/10 Excellent

Maeve

19 Feb, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near gondola and perfect for families

Tanne was lovely and welcoming. Toni the waiter in the restaurant could speak a few words of Irish and really made us feel at home with great service and good quality fresh food. We were undecided in advance if we should go half board or not, but we should have as in the end are there almost every night (our two boys are age 7 and 4). Very near the ski lift and Svet on reception gave us a a good tip of where to rent skis. Room was very big and cleaned every day and we all enjoyed the pool and sauna/steam room, even if pool water was a tad chilly for the adults! They even prepared us an early breakfast for the day we departed very early. I would thoroughly recommend and definitely go back.

8/10 Good

graham

25 Jan, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel ,breakfast needs a re-think But local coffee bars to get something if needed . 5/10 minutes walk to Gondola

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