Hotels near Baptist Health Floyd

"The Galt House has undergone a major transformation since the last time my husband and I stayed there...it is beautiful! Our only complaint is that we ordered room service, and our food was not inexpensive (78.00 for breakfast and 98.00 for late dinner). The food had great flavor but for the price, we were disappointed that it was lukewarm to cold and served in to-go containers as opposed to real tableware. Our coffee for breakfast was like ice coffee."

"Yes us and the kids loved the pool area and had a blast on our trip. "

"Breakfast is not a free ! But they have a variety in the menu,! Free parking & big ! Rooms pretty clean! "

"The room was clean, and the staff was wonderful, making my experience really pleasant."

"Clean room, friendly staff, sucks you have to pay for parking but was still a nice hotel and quiet which I can appreciate. "

"I have to travel to New Albany multiple times a year for business and family and this was one of the best stays I have ever had in Louisville Metro area! The staff were so friendly and accommodating. The room was majestic and had such a welcoming feel. I will stay no other place when I come back."

"Throughout the weekend, I repeatedly reported excessive noise from the guest above me, including constant stomping between 9:00 PM and 6:00 AM. I work night shift, so this made it extremely difficult to rest. Each time I called the front desk, I was told the issue would be addressed, but nothing was ever done. After working a 15-hour shift, I was then woken up and informed that I did not have a reservation extension in the system. This lack of communication among staff is unacceptable and added unnecessary stress to an already exhausting situation. I specifically chose to stay at this location because I have had positive experiences with Candlewood Suites in the past, especially given my kidney condition and need for proper rest. Unfortunately, this stay has been the complete opposite. It feels like if it’s not one issue, it’s another, and the only response I receive is repeated apologies with no resolution. At this point, I am requesting that an area manager contact me directly to address these concerns and provide a proper resolution."

"The beds where comfortable, it was quiet, mad mold in bathroom bathmat stained. But probably would stay a gain for a night."

"Clean room- helpful staff- good breakfast "