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Reviews of Catalonia Park Putxet Hotel

4 out of 5
Catalonia Park Putxet Hotel
Putget 68-74, Barcelona, Barcelona

Reviews

7.6

Good

Rating 10 - Excellent. 148 out of 538 reviews" "
Rating 8 - Good. 206 out of 538 reviews" "
Rating 6 - Okay. 107 out of 538 reviews" "
Rating 4 - Poor. 46 out of 538 reviews" "
Rating 2 - Terrible. 31 out of 538 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alpha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When booked, i requested air conditioning in all three rooms. They were programmed for heating. The only fan available in the hotel was given to one of the rooms. The rooms were warm, not cold for heating. Temperature in Barcelona was slightly cold, not warranting heating. Al three rooms agree, we would never recommend. We were sweating.
Stayed 1 night in Apr 2024

6/10 Okay

sreenu

Travelled with partner
Liked: Staff & service, amenities
The hot water in the shower is not working properly. It starts out with normal temperature and gets scalding hot without any reason. Sometimes I noted when someone is using sink water in the shower get hot. There is also water dripping from the valve flooding the bathroom floor. A/c not working properly either
Stayed 3 nights in Apr 2024

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My friend and I both felt that the hotel did not deserve four stars and felt that it only got them because of the (very tiny) pool on the roof. We didn't go into the pool - not worth it - but the view from it was fantastic. The breakfast room felt more like a student canteen than a 4* restaurant, although the choice of food was excellent and the staff also were excellent - throughout the hotel. And they were very helpful re arranging for us to leave our luggage at another Catalonia hotel just off Placa de Catalunya, where the staff were also lovely. Sorry, but three stars were what it was worth. A transfer bus to the town centre, and to other venues (for a small fee) would be appreciated. That area of Barcelona is very hilly - have you ever walked from the hotel to Park Guell main entrance? It nearly killed me, and we missed our tour as it took much longer than the advised time - through GetYourGuide/Tours for Today, so not the fault of your company.
Stayed 3 nights in Apr 2024

10/10 Excellent

olayinka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Catalonia Park Putxet on 27 Apr,2024
Dear Olayinka,Thank you very much for your rating.We are happy to see you enjoyed your stay with us.Hope to welcome you back soon.Kind Regards,Hotel Catalonia Park Putxet

10/10 Excellent

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to lodge.
Stayed 4 nights in Apr 2024
Response from Hotel Catalonia Park Putxet on 14 Apr,2024
Dear Crawford, Thank you very much for your review.We are happy to hear that you enjoyed your stay with us.Hope to welcome you back soon.Kind Regards,Hotel Catalonia Park Putxet

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and had thought of everything. There was a huge choice for breakfast. Staff were very friendly and welcoming.
Stayed 3 nights in Feb 2024
Response from Oscar Carrasco Subdirección on 31 Mar,2024
Thank you Linda for your comment. We hope to see you back in future.Best regards

10/10 Excellent

Zemarc gali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai aimé le service de tout le stafe spécialement Alex était just wow merci beaucoup pour vôtre compréhension et du bon service
Stayed 4 nights in Nov 2023
Response from Oscar Carrasco Subdirección on 8 Dec,2023
Zermac, merci beaucoup d'avoir mis en valeur le travail de notre collègue. Nous espérons que vous pourrez bientôt séjourner à nouveau dans notre hôtel.

8/10 Good

Martin

Liked: Cleanliness, staff & service
Great stay. Close to Metro, good service.
Stayed 1 night in Nov 2023
Response from Oscar Carrasco Subdirección on 8 Dec,2023
Martin, thank you very much for your review.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Just OK
Not good, not bad just OK. Room was spacey but old. Walls are thin, we could hear strong waterflow when someone in another room was taking a shower or kids cheerfully ran the sairs. The neighborhood is not very appealing, far from the center. The staff was nice and friendly.
Stayed 2 nights in Oct 2023
Response from Oscar Carrasco Subdirección on 5 Nov,2023
Thank you very much for choosing us during your days in Barcelona. We take note about the comments of the hotel and we will try to improve some points, thank you. Best regards,

8/10 Good

ALEXEI

Stayed 1 night in Oct 2023
Response from Oscar Carrasco Subdirección on 15 Oct,2023
Thank you very much Alexei, for sharing with us your experience. Best regards,

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attention at the restaurant was superb
Stayed 6 nights in Sep 2023
Response from Oscar Carrasco Subdirección on 15 Oct,2023
Javier, muchas gracias por tu valoración. Esperamos poder verte nuevamente en el hotel.Atentamente,

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly a great hotel.. staff very friendly and accommodating, nice to have the pool option and room service till late evening & bar…
Stayed 1 night in Sep 2023
Response from Oscar Carrasco Subdirección on 15 Oct,2023
Good morning Trevor. We are really happy after reading your review. We hope you can repeat stay with us in future.Best regards,

8/10 Good

Tanny

Liked: Cleanliness, staff & service, amenities
It was a pleasant stay. The staff were very nice and helpful when needed. The chambermaids were excellent. The hotel was clean and tidy at all times. Also close to public transport so you can get around the city.
Stayed 4 nights in Sep 2023
Response from Oscar Carrasco Subdirección on 1 Oct,2023
Thank you very much Tanny for your review. We hope to see you hosted in our hotel in future.Best regards,

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Amazing hotel, extremely clean so i applaud that, unfortunately no coffee facilities in the room (i like to wake up and have a coffee). Each room as wood floors therefore the room above sounded like a pin ball machine for about 2 hours wheb i assume a lady in heels was having a little boogie. Also chose a room at the back of the hotel if your there on a saturday night, bin run starts at about 3am and rhere are couple, sounded like i was in the middle of a runway for 30 mins, not great when you have had a few to many sangrias the night before.
Stayed 3 nights in Sep 2023
Response from Oscar Carrasco Subdirección on 14 Sept,2023
Andrew, thank you very much for your comments. About coffee and tea facilities, this services are provided in Premium and Superior rooms so, we suggest if you intend to come in future to our hotel, value the possibility of choosing one of this rooms. We are sorry if any guest was making some noise while being in the hotel, if we realise we act to stop any possible situation between clients.Best regards

2/10 Terrible

Ashley

Travelled with partner
Disliked: Staff & service
This is the worst hotel and I don't recommend it. The front desk is rude, the housekeeping is awful. When housekeeping cleans your room, they don't refill the toilet paper. When you ask for more from front desk , they can't give you any as they don't have access the housekeeping items. Housekeeping is extremely loud and starts bang and sliding furniture around at 8am. My husband was sitting on the patio and meet to guys from paris that were stay on the floor above us. They asked him to come up to their room to have a few drinks as I was sleeping. When I woke up, they came down to our room and the one guy , asked if he could kiss me , I told him no. A few minutes later he asked where our bathroom was, so I showed him. He then asked me inside if he could kiss me again, I told him no. Then after he was done in the bathroom, he kept translating from French to English he could give me multiple organs, etc. I told him that I'm happily married and that this kind of talk was unacceptable. My husband asked him to leave, and the guy refused to leave and tried to hit my husband. We continued to ask him to leave and finally he left after me getting in the middle of this guy and my husband. Hotel security didn't believe us and called the police. Police showed up , asked me if my husband was abuse of and told us we needed to pack up our things and leave, as the hotel didn't want us there. This was at 11pm. We lost our money for this room and had to pay 600 to another hotel.
Stayed 8 nights in Aug 2023
Response from Oscar Carrasco Subdirección on 7 Sept,2023
Good morning Ashley, we already answered both your partner and you in the comments on another social network. First of all, our cleaning staff is not there, at any time, at 08:00 am, they start working an hour later.From there, I am displeased that you have had any incident with any client with whom you have voluntarily interacted.The hotel is not responsible for any problems you may have had in your relationship with any other guest. Additionally, as you well know, the hotel had to call the police due to noise complaints coming from your room. Upon the arrival of the police, a large amount of alcohol was found in your room and the police decided to take you into custody. The hotel is not responsible for these events and we are unhappy to receive a negative review for this.

10/10 Excellent

Jill

Stayed 1 night in Aug 2023
Response from Oscar Carrasco Subdirección on 1 Oct,2023
Thank you very much

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with great rooftop pool area.
The bed was very comfy. The room was spacious enough and the staff were great. The pool area is amazing with great views. The pool itself is small and 1m deep like most rooftop pools in Barcelona. The only issue is that there are too many people visiting the pool just to take pictures so it looks like a constant photoshoot.
Stayed 1 night in Aug 2023
Response from Oscar Carrasco Subdirección on 7 Sept,2023
Athanasios, thank you very much for your comment. We hope to see you back in future.

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Response from Oscar Carrasco Subdirección on 23 Jul,2023
Muchas gracias por su valoración. Esperamos poder verle nuevamente en nuestro hotel.Atentamente,

6/10 Okay

Juan

Stayed 2 nights in Jul 2023

4/10 Poor

Kenza

Disliked: Staff & service
The hotel looks average nice. To get to anything you will need a taxi or walk an extremely steep hill when coming back. The Wi-Fi does not work in room! They are aware and even have a link to try to get it to work. Just don’t advertise as having Wi-Fi if it is not fully accessible and functional. The door key kept malfunctioning so it was reset no less than 4 times with new keys. Staff was annoyed by resetting keys and my frustration with Wi-Fi. I would not recommend this hotel.
Stayed 3 nights in Jun 2023
Response from Oscar Carrasco Subdirección on 23 Jul,2023
Good afertoon Kenza, we are sorry if the hotel did not meet your expectations. We don't use to have problems with the wifi so, we will check it for solvinfg in case there is any specific problem. About the keys, sorry, we update the locks any time we have any issue with the keys. Sorry for all the inconveniences and thank you for reporting them to us.Best regards,

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at!
Stayed 1 night in Jun 2023
Response from Oscar Carrasco Subdirección on 18 Jun,2023
Thank for your review and your comment Camilo. We hope to see you soon in our hotel.

10/10 Excellent

Manmeet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my and my fiancés first time in Barcelona and this hotel was perfect. In a more residential area, there are great dining options around and the hotel is a short walk from the metro. The food at the snack bar is great, and Diego was a great server for dinner. We will definitely be back.
Stayed 2 nights in Jun 2023
Response from Oscar Carrasco Subdirección on 18 Jun,2023
Manmeet, we wait to see you back in future! It is great knowing we provided a good experience in your first visit to Barcelona. We will inform Diego about your review, he is going to be very happy because sucha a beatiful comment. Best regards

10/10 Excellent

Manmeet

Stayed 3 nights in Jun 2023
Response from Oscar Carrasco Subdirección on 23 Jul,2023
Good afternoon Manmeet, thank you very much for your review.Best regards,

8/10 Good

Natasha

Stayed 1 night in Jun 2023
Response from Oscar Carrasco Subdirección on 23 Jul,2023
Muchas gracias por tu valoración Natasha.

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Oscar Carrasco Subdirección on 7 Jun,2023
Thank you very much for your review Caroline.

10/10 Excellent

Wing

Stayed 2 nights in May 2023
Response from Oscar Carrasco Subdirección on 18 Jun,2023
Wing, really thank you for your review. We hope to see you back in future.Best regards,

6/10 Okay

KAORI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is convenient and near to Park Guel. Staffs are kind. Although the walls are thin and I was woken up several times by the noise from the next room when I was sleeping at night.
Stayed 2 nights in May 2023
Response from Oscar Carrasco Subdirección on 13 May,2023
Kaori, thank you for writing a review. We are sorry if, during your stay, there was noise in your neighbouring room. We are really glad reading you report our staff is kind.Best regards

10/10 Excellent

Dacota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility in an accessible area of gracia. Staff was great and very friendly.
Stayed 4 nights in Apr 2023
Response from Oscar Carrasco Subdirección on 13 May,2023
Dacota, thank you very much for your comment. We are really pleased reading you leave a comment about our staff, thank you very much again.

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
The rooms were very comfortable. The staff were very friendly. Overall a very good experience. The only down side was the swimming pool was very small. The deck area was very relaxing
Stayed 6 nights in Apr 2023
Response from Oscar Carrasco Subdirección on 23 Apr,2023
Thank you Gerard. We are reall happy reading you had a pleasant stay with us.Best regards

10/10 Excellent

Grigoriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Oscar Carrasco Subdirección on 23 Apr,2023
Muchas gracias por compartir con nosotros su comentario.

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Jacob

Liked: Cleanliness, staff & service
bad locaation
The location of the hotel is desolate. There are not a lot of restaurants or anything near. The park at the top of the hill is very nice, but all of the streets are very steep and sidewalks are very narrow.
Stayed 4 nights in Oct 2022
Response from Oscar. Subdirección on 14 Oct,2022
Good afternoon Jacob, we are sorry that you found our hotel a little isolated. As you have already seen we are placed in a quiet area but quite well connected.Best regards,

10/10 Excellent

Fahrettin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and good location
Stayed 2 nights in Oct 2022
Response from Oscar Subdirección on 14 Oct,2022
Fahrettin, it is great reading you had a good stay with us. Hope to see you back soon.Best regards,

10/10 Excellent

amber, lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great price
Stayed 1 night in Sep 2022
Response from Oscar. Subdirección on 3 Oct,2022
Amber, we are really happy reading your review and knowing that everything was good during your stay.Best regards,

10/10 Excellent

Amelia

Stayed 3 nights in Sep 2022
Response from Oscar Subdirección on 3 Oct,2022
Amelia. Thank you very much for choosing us during your stay in Barcelona. We hope to see you back soon

8/10 Good

Andrea

Stayed 2 nights in Jul 2022

10/10 Excellent

Pawel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2022
Response from Oscar Subdirección on 16 Jul,2022
Pawel, thank you very much for your review. We are glad to hear that you enjoyed your stay.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in May 2022

6/10 Okay

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price
Hotel was very clean. Good price. Metro is close, about a 5-10 minute walk, which is a plus. But you need to drive or take the metro to go anywhere.
Stayed 6 nights in May 2022
Response from Oscar Subdirección on 16 Jul,2022
Mark, thank you for writing us. We are glad reading you find the hotel with a good value but we are sorry if felt that metro station is a little far away from us. Hoping see you soon. Best regards,

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2022
Response from Oscar Subdirección on 16 Jul,2022
Matthew, thank you for choosing our hotel in your stay in Barcelona. We hope to see you soon in future. Best regards,

2/10 Terrible

Doreen

Travelled with family
Disliked: Staff & service
They cancelled my room when I had a pay at hotel
Stayed 4 nights in Mar 2022
Response from Hotel Management on 23 Mar,2022
Good afternoon, The hotel can verify the credit card provided as guarantee for the reservation. If the credit card is invalid for whatever reason, the hotel reports to the guests or the agencies in order to update the credit card. If it is no updated in time, the system, automatically, cancel the reservation as it is not guaranteed. This policy is as agreed with hotels.com and is accepted at the time of booking. In case of invalidad credit card the hotel may cancel the reservation as the cc does not guarantee the stay. We apologize for any possible inconvenience.

10/10 Excellent

Paul

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Feb 2022
Response from Oscar Subdirector on 26 Apr,2022
Paul muchas gracias por su valoración.

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feb 2022 Stay
Lovely hotel. Close to metro and 8 bus routes. Lovely comfy beds and clean too. Breakfast had great variety. Staff ultra helpful and friendly. Would recommend.
Stayed 4 nights in Feb 2022
Response from Hotel Management on 23 Feb,2022
Raquel, thank you very much for your kind review. We are really happy about hearing that the staff was so helpful and friendly. We hope to see you in future. Best Regards, Oscar Carrasco

10/10 Excellent

Alejandro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Dec 2021
Response from Hotel Management on 5 Jan,2022
Dear Alejandro, Thank you for your comment. Kind regards

10/10 Excellent

Adela, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bargain, great quality overall
Stayed 28 nights in Oct 2021
Response from Hotel Management on 18 Nov,2021
Dear Adela, Thank you for your comment. Kind regards

4/10 Poor

Yanil

Stayed 1 night in Oct 2021
Response from Hotel Management on 18 Nov,2021
Dear guest, Thank you for your rate. Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A nice hotel but the room was a little worn. More of a three star than 4 star hotel in my opinion
Stayed 7 nights in Sep 2021
Response from Hotel Management on 18 Nov,2021
Dear Guest, Thank you for your comment. We take note to improve our service. Kind regards

8/10 Good

Karl

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021
Response from Hotel Management on 9 Sept,2021
Dear guest, Thank you for your rate. Regards

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Small hotel but quite OK for a short stay.
Stayed 1 night in Jun 2021
Response from Hotel Management on 19 Jul,2021
Dear Fabio, Thank you for your feedback. Kind regards,