The hotel is fantastic, brilliant rooftop & lovely spa. The staff were fantastic & extremely helpful, lovely idea to offer wine o'clock which was social and fun. The breakfast was good and the whole atmosphere was really brilliant, loved the lift music, the cava on arrival, overall we were initially so impressed! The rooftop bar does not seem to open until late afternoon so we had to take our own drinks & lunch with us, not a major issue but worth noting. Our room was small & had a window looking out onto a courtyard with no view which was a shame, it was very dingy. The biggest issue we encountered was noise. We could hear everyone on the rooftops on this hotel as well as the neighbouring hotels at night. We also had issues with the noise outside our room with lots of coming & going and doors slamming. The windows & doors have no soundproofing. When on the rooftop, you are next to a school & there was loud screaming all afternoon. I hope the hotel can fix some of the sound problems for future stays as we would love to return.