Front of property

Reviews of Yurbban Passage Hotel & Spa

4.5 out of 5
Yurbban Passage Hotel & Spa
Carrer de Trafalgar 26, Barcelona

Reviews

9.6

Exceptional

Rating 10 - Excellent. 677 out of 808 reviews" "
Rating 8 - Good. 112 out of 808 reviews" "
Rating 6 - Okay. 10 out of 808 reviews" "
Rating 4 - Poor. 3 out of 808 reviews" "
Rating 2 - Terrible. 6 out of 808 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel to stay at every time I go to Barcelona. It’s quiet, exquisite yet right in the middle of everything.
Stayed 1 night in Apr 2024
Response from Marjorie Grau - Front Desk Manager on 1 May,2024
We're thrilled to be your favorite hotel in Barcelona and delighted to hear that you appreciate our quiet atmosphere and exquisite surroundings while still being centrally located. Providing a memorable and comfortable experience for our guests is our utmost priority, and we're grateful for your continued support. We can't wait to welcome you back for another wonderful stay!

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that did all the details right - front desk service (directions, making change, and helping with taxis). Daily spa was a nice plus, as was the daily turn down and treats. Also, the pools on rooftops were fantastic, as was the daily happy hour (included for all guests)!
Stayed 4 nights in Apr 2024
Response from Marjorie Grau - Front Desk Manager on 1 May,2024
Providing excellent service and attention to detail is our top priority, and we're glad to know that you appreciated our front desk assistance, daily spa access, turn down service, and treats. We're delighted that you enjoyed our rooftop pools and daily happy hour, as well! Your satisfaction means the world to us, and we can't wait to welcome you back for another fantastic stay!

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very pleasant and helpful, it’s convenient for most of the sites to see in Barcelona. The breakfast was good and the bars well stocked. Rooftop bar and pool has excellent views but I would have liked it to stay open a bit later than 10 pm although you are in a residential part of the city. Would recommend.
Stayed 3 nights in Mar 2024
Response from Marjorie Grau, Front Office Manager on 25 Mar,2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our staff pleasant and helpful. We're delighted that our convenient location, good breakfast, and well-stocked bar added to your overall experience. Your feedback about the rooftop bar and pool operating hours is duly noted, and we'll certainly take it into consideration for future improvements. We appreciate your recommendation and look forward to welcoming you back on your next visit to Barcelona!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front desk team on 18 Mar,2024
Dear Sarah,Thank you for your review. Your feedback means a lot to us!We hope to welcome you at Yurbban Passage very soon. Best regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front desk team on 18 Mar,2024
Dear Timothy,Thank you for your review. Your feedback means a lot to us!We hope to welcome you at Yurbban Passage very soon. Best regards,

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best staff in the world .. David and Hannah were kind and patient and fave is great advice on where to go etc .. we recommend this place for the breakfast too… staff serving breakfast were awesome as well
Stayed 6 nights in Jan 2024
Response from marjorie on 26 Feb,2024
Thank you very much for your stunning review about your stay at Yurbban Trafalgar.They are truly the heart of our hotel, and we strive to ensure you feel at home during your stay with us. We will certainly let them know how much you appreciated their assistance – that will make their day!We know that breakfast is the most important meal of the day, so I am so happy that you enjoyed it!

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely, nothing was too much effort. Free WiFi hot-spot to carry around was a bonus. Breakfast had an excellent selection. Definitely worth booking the spa.
Stayed 3 nights in Feb 2024
Response from Marjorie on 26 Feb,2024
We couldn't be more grateful for such a nice comment of your recent stay in Yurbban Trafalgar.Our top priority is to provide our guests with the most engaging experience and comfortable stay.We know that breakfast is the most important meal of the day, so I am so happy that you enjoyed it !As part of our Yurbban Family, we truly thank you for sharing your experience, and we look forward to welcoming you back soon.

10/10 Excellent

Laurajean

Stayed 6 nights in Jan 2024
Response from Marjorie on 23 Mar,2024
Thank you very much for your perfect score of 5/5, we look forward to your next stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property very nice staff great location ... I got a room upgrade but I paid 20 euros for it.
Stayed 1 night in Jan 2024
Response from Marjorie on 26 Feb,2024
We couldn't be more grateful for such a nice comment of your recent stay in Yurbban Trafalgar.Our top priority is to provide our guests with the most engaging experience and comfortable stay.As part of our Yurbban Family, we truly thank you for sharing your experience, and we look forward to welcoming you back soon.

8/10 Good

Khayla

Stayed 4 nights in Jan 2024
Response from Front desk team on 18 Mar,2024
Dear Khayla,Thank you for your review. Your feedback means a lot to us!We hope to welcome you at Yurbban Passage very soon. Best regards,

10/10 Excellent

mike

Stayed 4 nights in Jan 2024
Response from Front desk team on 18 Mar,2024
Dear Mike,Thank you for your review. Your feedback means a lot to us!We hope to welcome you at Yurbban Passage very soon. Best regards,

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona Dec2023 Family trip
We enjoyed the spa and free internet box and your guidance. Also the rooms was very clean in an excellent location
Stayed 2 nights in Jan 2024
Response from Marjorie on 26 Feb,2024
Thank you very much for your stunning review about your stay at Yurbban Trafalgar.We take great pride in taking exceptional care to our guests. I am very pleased that your expectations were highly met again.We look forward to providing you with the same level of service and unique experiences on your next visit.

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front desk team on 18 Mar,2024
Dear Kerry,Thank you for your review. Your feedback means a lot to us!We hope to welcome you at Yurbban Passage very soon. Best regards,

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location and room was superb. Karen in the lounge and Andrea at the front desk were fantastic. Would stay here again. Loved the happy hour and free access to do laundry.
Stayed 2 nights in Jan 2024
Response from Marjorie on 26 Feb,2024
We couldn't be more grateful for such a nice comment of your recent stay in Yurbban Passage,They are truly the heart of our hotel, and we strive to ensure you feel at home during your stay with us. We will certainly let them know how much you appreciated their assistance – that will make their day!We truly appreciate your fantastic comments and look forward to welcoming you to your new home in Barcelona!

10/10 Excellent

Ning Araminta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel so welcomed and were so kind and helpful to us throughout our stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Odeth, Lompoc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything. Staff were fantastic and spa was a delight!
Stayed 5 nights in Dec 2023

10/10 Excellent

Lin

Stayed 3 nights in Dec 2023
Response from Front desk team on 18 Mar,2024
Dear Lin,Thank you for your review. Your feedback means a lot to us!We hope to welcome you at Yurbban Passage very soon. Best regards,

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the Gothic Quarter. The roof top pool area was lovely as was the bar downstairs. Staff were very helpful and the pool downstairs was relaxing.
Stayed 3 nights in Nov 2023
Response from Paula on 16 Dec,2023
Thank you very much for your feedback Paula! We are very happy to know that you had a good experience with us and that your expectations were met! This kind of comments motivate us to keep improving every day! We look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location and wonderful hotel. The only downside is they limit to only half an hour use per person of the spa facilities. This should not be limited to such a short time.
Stayed 2 nights in Dec 2023
Response from Anonymous on 16 Dec,2023
Thank you very much for your comment, it always helps us to keep improving as a hotel and as a team. On the subject of the SPA, it is only to try that all our guests enjoy every day of the water area, for the next time, let us know and we will try to offer more time so you can enjoy our SPA, as much as you want. We hope to have you with us again and surely improve your stay! Best regards.

8/10 Good

Karim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hospitality. The bathroom lighting is below average.
Stayed 4 nights in Nov 2023
Response from Karim on 16 Dec,2023
Thank you very much for your comment Karim, it always helps us to keep improving as a hotel and as a team. S We look forward to having you back with us and surely improve your stay! Best regards.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in, fantastic staff, and excellent service throughout the stay. Cannot recommend the breakfast and spa enough.
Stayed 5 nights in Nov 2023
Response from Sean on 16 Dec,2023
Thank you very much for your comment Sean, it always helps us to keep improving as a hotel and as a team. We are sorry that both the spa and breakfast were not quite what you expected. We look forward to having you back with us again and surely improve your stay! Best regards.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, conveniently located
Stayed 3 nights in Nov 2023
Response from Beth on 11 Dec,2023
Thank you very much for your comment, we are very happy to know that you had a good stay with us, in the end it is the most important thing. We look forward to welcoming you very soon. Best regards

8/10 Good

Sara, Traverse City

Stayed 6 nights in Nov 2023
Response from Sara on 11 Dec,2023
Thank you very much for your comment, we are very happy to know that you had a good stay with us, in the end it is the most important thing. We look forward to welcoming you very soon. Best regards

10/10 Excellent

valeria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Valeria on 11 Dec,2023
Thank you very much for your comment, we are very happy to know that you had a good stay with us, in the end it is the most important thing. We look forward to welcoming you very soon. Best regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great location, walkable to restaurants, sites, shopping. They have a wonderful complementary wine & cheese social each evening.
Stayed 3 nights in Nov 2023
Response from Laura on 16 Dec,2023
Thank you very much Laura for your comment, we are glad to know that you enjoyed your stay with us and that everything was to your liking! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Judy on 11 Dec,2023
Thank you very much for your comment, we are very happy to know that you had a good stay with us, in the end it is the most important thing. We look forward to welcoming you very soon. Best regards

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel. Highly recommend. Amazing food and wine o'clock was unforgettable!
Stayed 2 nights in Nov 2023
Response from Jeffrey on 16 Dec,2023
Thank you very much Jeffrey for your comment, we are glad to know that you enjoyed your stay with us and that everything was to your liking! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Barcelona
What a wonderful property & area in Barcelona. Beautiful & quiet rooms. Rooftop views & sunsets were amazing. The checkin was easy & the breakfast was very delicious. Marc was especially helpful at the front desk… Thank you again for a wonderful experience and stay!
Stayed 3 nights in Nov 2023
Response from Jock on 12 Nov,2023
Thank you very much for your time and your review of the hotel, we are always happy that our guests enjoy the hotel and have the best possible experience! Our colleague Marc will be happy to know that you enjoyed your stay and his help was very useful. It is always a pleasure, we look forward to your next stay in Barcelona.

10/10 Excellent

Marjorie

Stayed 2 nights in Oct 2023
Response from Marjorie on 11 Dec,2023
Thank you very much for your comment, we are very happy to know that you had a good stay with us, in the end it is the most important thing. We look forward to welcoming you very soon. Best regards

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay; beautiful building, attentive staff, and close to the centre. The roof top pool and bar was also a delight.
Stayed 7 nights in Oct 2023
Response from Robert on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day. We are glad to hear that you enjoyed your stay! We will let the Yurbban team know about your feedback! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

Zachery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was perfect. We couldn't have asked for a better experience. Everyone was so friendly and helpful, and they helped my partner and I have a magical vacation. Definitely going on our list for any time we stay in Barcelona!
Stayed 7 nights in Oct 2023
Response from Zachery on 21 Oct,2023
It's fantastic to hear that you had a perfect experience during your stay at the hotel in Barcelona! Your kind words about the friendliness and helpfulness of the staff, as well as the magical vacation you had, are truly appreciated.We're thrilled to be on your list for future stays in Barcelona, and we can't wait to welcome you back whenever you return. Thank you for choosing our hotel, and we look forward to providing you with more memorable experiences in the future!

10/10 Excellent

jonathan

Stayed 3 nights in Oct 2023
Response from Jonathan on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day. We are glad to hear that you enjoyed your stay! We look forward to welcoming you back soon. Best regards.

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast was very good. The location was great.
Stayed 3 nights in Oct 2023
Response from Brenda on 21 Oct,2023
Thank you for sharing your feedback. It's great to hear that you found our staff very friendly, enjoyed the breakfast,. We strive to provide a pleasant and convenient experience for our guests, and we're pleased to know that you had a positive stay. If you have any specific suggestions or if there's anything else we can do to enhance your experience in the future, please feel free to let us know. We hope to welcome you back on your next visit!

8/10 Good

Avigdor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room Excellent staff
Stayed 4 nights in Oct 2023
Response from Avigdor on 12 Nov,2023
Thank you very much for your time and your review of the hotel, we are always happy that our guests enjoy the hotel and have the best possible experience! We are sorry to hear that the room was a little small, we take note of all the comments from our guests, with the intention of providing a better service to our customers. It is always a pleasure, we look forward to your next stay in Barcelona.

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, we had a medical emergency and they did everything they could to help us.
Stayed 4 nights in Sep 2023
Response from Hector on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day. We are glad to hear that you enjoyed your stay! We will let the Yurbban team know about your feedback! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very well located but quiet. Staff were excellent and reception very helpful
Stayed 4 nights in Sep 2023
Response from Mandy on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day! We are glad to hear that you enjoyed your stay! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

Shirly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel. It's more than just hotel for staying. The service was great and they realy helped us with everything - information about things to see or to do, tickets, they have free laundry room that realy helped us, the spa was wonderful and relaxing, and the rooftop is wonderful. the location is 5 min from the pl. Catalunia and close to the metro. Definitely we will come back...
Stayed 1 night in Sep 2023
Response from Shirly on 12 Nov,2023
Thank you very much for your time and your review of the hotel, we are always happy that our guests enjoy the hotel and have the best possible experience! It is always a pleasure, we look forward to your next stay in Barcelona.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this place! Great location for what we were looking for!
Stayed 1 night in Sep 2023
Response from Joseph on 12 Nov,2023
Thank you very much for your time and your review of the hotel, we are always happy that our guests enjoy the hotel and have the best possible experience! It is always a pleasure, we look forward to your next stay in Barcelona.

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic, brilliant rooftop & lovely spa. The staff were fantastic & extremely helpful, lovely idea to offer wine o'clock which was social and fun. The breakfast was good and the whole atmosphere was really brilliant, loved the lift music, the cava on arrival, overall we were initially so impressed! The rooftop bar does not seem to open until late afternoon so we had to take our own drinks & lunch with us, not a major issue but worth noting. Our room was small & had a window looking out onto a courtyard with no view which was a shame, it was very dingy. The biggest issue we encountered was noise. We could hear everyone on the rooftops on this hotel as well as the neighbouring hotels at night. We also had issues with the noise outside our room with lots of coming & going and doors slamming. The windows & doors have no soundproofing. When on the rooftop, you are next to a school & there was loud screaming all afternoon. I hope the hotel can fix some of the sound problems for future stays as we would love to return.
Response from Mitzi on 12 Nov,2023
Thank you very much for your comment, we are always happy that our guests enjoy the hotel and have the best possible experience! We take your comment into account, with the intention to always improve and we are sorry for the problems you may have had with some noise. It is always a pleasure, we look forward to your next stay in Barcelona and always with the intention of making it even better than the previous one.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area, close to everything. The staff during the day was very nice and helpful. The breakfast was included and was wonderful. The pool is small and not really for swimming in, but having a drink and looking out at the city. Beautiful!
Stayed 3 nights in Sep 2023
Response from Susan on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day. We are glad to hear that you enjoyed your stay! We will let the Yurbban team know about your feedback! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

sepehr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Sepehr on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day. We are glad to hear that you enjoyed your stay! We look forward to welcoming you again soon. Best regards.

10/10 Excellent

Stephanie Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was incredible! The buffet breakfast was amazing and delicious. The spa services were excellent and the staff was very helpful and friendly. Highly recommend this hotel!
Stayed 4 nights in Sep 2023
Response from Stephanie on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day! We are glad to hear that you enjoyed your stay! We look forward to welcoming you back soon. Best regards.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from William on 12 Nov,2023
Thank you very much for your time and your review of the hotel, we are always happy that our guests enjoy the hotel and have the best possible experience! It is always a pleasure, we look forward to your next stay in Barcelona and always with the intention of making it even better than the previous one.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Response from Amber on 31 Oct,2023
Thank you very much for taking your valuable time to write this comment which helps us positively and motivates us to keep doing our job better every day! We are glad to hear that you enjoyed your stay! We look forward to welcoming you back soon. Best regards.

10/10 Excellent

Mayette Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful experience regardless of not getting the VIP access benefits.
Stayed 7 nights in Aug 2023

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic 4-star hotel.
Yurbban Passage is a fantastic 4-star hotel with great value. It's stylish and modern with excellent and friendly service. The staff really are exceptional and the rooms are well appointed with amenities that matter, like great toiletries, wifi packs to take with you as your explore the city and even umbrellas. Great tech in the rooms like Bluetooth and Chromecast as well as a nicely stocked mini bar (that is reasonably priced) make the stay even better. The on-site spa and gym are great amenities as is the rooftop pool. The restaurant is great for an energizing breakfast or snack by the pool (don't miss the jamón and burrata sandwich). The location is convenient to bounce around El Born and the Gothic Quarter while conveniently located near Uriquinoa metro and a grocery store (Lidl) nextdoor. I highly recommend this hotel for value and comfort for anyone who wants a great home base while they explore Barcelona.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great cool place to stay. Nice amenities and very good service indeed from the front desk.. Rooms impecable and clean however bed not supportive in the slightest
Stayed 1 night in Aug 2023

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel certainly has a spa atmosphere. Hotel staff speaks multiple languages and are super friendly and helpful. They welcome you with a map of the city with suggestions. The pool is on the terrace and the view is spectacular. I also enjoyed spa services to soothe my tired feet-don’t miss out and schedule yours.In sum, you can’t go wrong staying at Yurbban. 5 stars!
Stayed 4 nights in Aug 2023

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent location and very friendly stuff!
Stayed 3 nights in Aug 2023

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof Top Pool and Bar are incredible. Staff was very knowledgeable and helpful. Staff went above and beyond. Hotel is walkable to all historic Barcelona areas. Rooms were spacious and modern.
Stayed 1 night in Aug 2023