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Reviews of Estelar Apartamentos Barranquilla

3.5 out of 5
Estelar Apartamentos Barranquilla
Calle 76 No. 56 29, Barranquilla, Atlantico

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 103 reviews" "
Rating 8 - Good. 31 out of 103 reviews" "
Rating 6 - Okay. 5 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 5 out of 103 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Milene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is all ways great to stay here is my third time staying at this hotel.
Stayed 2 nights in Mar 2024
Response from Dear Milene on 26 Mar,2024
Dear guestReceive a cordial greeting,On behalf of the ESTELAR Hotel in Alto Prado, we thank you in advance for taking the time to share your comment.We are pleased to know that your and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our collaborators.We hope to continue serving you on your next visits to the city.CordiallyAlejandro Blanco RuizManager

10/10 Excellent

Nailet M

Liked: Cleanliness, amenities, property conditions & facilities
Front desk were friendly and helpful. Breakfast buffet was great! Plenty diff options to choose from
Stayed 1 night in Jan 2024
Response from Sra. Nailet on 12 Feb,2024
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente, Alejandro Blanco Gerente encargado

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jan 2024
Response from Alejandro Blanco - Gerente General Encargado on 1 Feb,2024
Estimado Sr. Omar. De antemano agradecemos mucho el tiempo y disposición para brindarnos su calificación por este medio.Es fundamental para nosotros conocer la opinión de quienes nos visitan, esperamos con gusto tener la oportunidad de atenderlo en una próxima ocasión.Cordialmente, Alejandro Blanco - Gerente General Encargado

10/10 Excellent

Rumaldo, Houston

Stayed 6 nights in Dec 2023
Response from Alejandro Blanco - Gerente General Encargado on 1 Feb,2024
Estimado Sr. Rumaldo.De antemano agradecemos mucho el tiempo y disposición para brindarnos su calificación por este medio.Es fundamental para nosotros conocer la opinión de quienes nos visitan, esperamos con gusto tener la oportunidad de atenderlo en una próxima ocasión.Cordialmente, Alejandro Blanco - Gerente General Encargado

10/10 Excellent

Yaneys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place . Everything was amazing . The staff went above and beyond to make us feel good.
Stayed 7 nights in Sep 2023

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
Lied and stole
Stayed 7 nights in Apr 2023
Response from Jorge Michaels on 26 Apr,2023
Dear Guest:Thank you very much for taking the time to write your comments. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We would like to know what kind of problems you had during your stay, so We can take actions and give you an appropiate actions.Regards, Jorge Michaels General Manager

10/10 Excellent

Lenton, Palmdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought the property was an excellent value. It was the best buyer for me as to accommodations that I had in Colombia. As to price, don't tell them, but I think the price is a bit low for the accommodations offerred.
Stayed 1 night in Apr 2022

8/10 Good

SILVANA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
La vista hermosa del apartamento, la cama muy buena al igual que las almohadas, lo unico que el mueble del lavamanos esta muy desgastado. La presion del agual del shower muy bien.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice Hotel
nice hotel. very helpful and kind staff. very good restaurant.
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
EVERYTHINH
Stayed 6 nights in Jun 2021

10/10 Excellent

Patricia, Managua

Liked: Cleanliness, amenities
Confortable apartment, clean, and private. The personnel were extremely friendly and curteous!
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments are good quality. Good ambience.
As this is a slightly older estelar property the beds are mostly very firm. The apartments are large and comfortable otherwise. The lighting is warm and inviting. The staff are exceptional in their welcome and warmth as well. Good quality for the price.
Stayed 1 night in Nov 2019

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It was so nice that we stayed one more day
Stayed 2 nights in Sep 2019
Response from Front desk on 28 Oct,2019
Thank you very much for your comments

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Front desck on 28 Oct,2019
Thank you for your comments

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The only nice thing was the service at breakfast and beauty salon . The rest was poor, especially the way people treated me, no helpful or nice
Stayed 2 nights in Jun 2019
Response from ESTELARenAltoPrado on 22 Jul,2019
Dear guest Receive a cordial greeting, On behalf of the Hotel ESTELAR in Alto Prado, we thank you for the time dedicated to share your comment. In advance we apologize for the events that occurred during your stay, we inform you that we take careful note of your comment and that facts like this can not be resubmitted. We are also pleased to know that you lived in one way or another a pleasant experience with us. We hope to continue attending you on your next visits to the city. Cordially, Jorge Michaels General Manager.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from ESTELARenAltoPrado on 28 Jun,2019
Apreciado Huesped, En nombre de nuestro hotel ESTELAR en alto prado, agradecemos mucho el tiempo y disposición de brindarnos su calificación. Cordialmente, Vilma Vivas Gerente General.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the most disrespectfull careless hotel starting from this is a barely 3 star hotel not a 5 stars as they advertise it. the front desk managers impolite and not suitable not even for a 3 stars they left our suitcases against the wall instead of sending them to our room. i rented an apartment with a balcony and paid for it but they dicided that they don't have any available.... the room was not smeling good it smells like gas or old nasty and unplaisant ... every time we would order food they would request from us to pay it cause their system was as difunctional as their poor staff.we decided to leave one day earlier cause of this unplaisant experience at the check out they pretended that the data credit csrd machine is not workingfor us to pay cash with an exchange of 2200pesos per dollar instead of 3280pesos por dollars .....they are so bad that i would not recomend to anyone.
Stayed 3 nights in Jun 2019
Response from ESTELARenAltoPrado on 28 Jun,2019
Dear Guest, We appreciate your comments that are so important for our operation. We apologize for all the inconveniences, you had during your stay. Therefore, we inform you that we took the all measure correctives with our involve areas. We hope for these mistakes involuntaries are not affected our image to you and continue receiving without news. Best regards, Vilma Vivas Botero General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Martha

Liked: Cleanliness, staff & service, room comfort
In general good
In general good, but the guy that was responsible to maintain the mini bar got into my room while I was there, of course the hotel apologized but they need to be more careful
Stayed 1 night in May 2019
Response from Hotel ESTELAR en Alto Prado on 30 May,2019
Dear Martha, Behave Hoteles ESTELAR Alto Prado we would like to apologize for the inconvenience presented. Indeed, we would be careful next time. We expect to see you in future occasions. Sincerely, Vilma Vivas General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s central, accessible, had good amenities. Wish they added a TV to the sitting area
Stayed 3 nights in Apr 2019
Response from Vilma Vivas on 30 May,2019
Dear Guest, Dear Martha, Behave Hoteles ESTELAR Alto Prado we would take into consideration your recommendations. We expect to see you in future occasions. Sincerely, Vilma Vivas General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Avoid room 1705A or any room building that faced to main street. There is one of biggest open air discos in Barranquilla, wich means that is absolutely not possible to sleep until 4am in weekends! Guaranteed!
Stayed 2 nights in Mar 2019
Response from ESTELARenAltoPrado on 20 Mar,2019
Estimado sr Huesped, De ante mano nos permitimos pedirle disculpas por los inconvenientes presentados durante su estadía. Realmente validaremos lo sucedido para que esto no se vuelva a repetir, a diario trabajamos para brindarle el mejor de nuestro servicio a quienes nos visitan , esperamos tener la oportunidad de atenderle en una próxima ocasión. Saludos Cordiales, Vilma Vivas Gerente General.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from ESTELARenAltoPrado on 30 Apr,2019
Apreciado Huesped, No complace mucho recibir su cotización , esperamos tener la oportunidad de atenderle en una proxima ocasión, Saludos Cordiales , Vilma Vivas. Gerente General.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very good value and we enjoyed our stay in the building, including the breakfast. The staff were very good and attentive. We were helped with our things to the room by Wilbur, who spoke very good english and was a pleasure to talk to. The only thing strange was that the Jacuzzi was not a hot tub, and the water was not high enough, and the jets were not that strong.
Stayed 3 nights in Feb 2019
Response from ESTELARenAltoPrado on 8 Mar,2019
Estimado sr Andrew , En nombre de nuestro Hotel ESTELAR en Alto Prado , queremos agradecerle mucho por el tiempo y dispocision tomado para brindarnos su calificacion y comentario, es por ello que nos complace mucho invitarlo a que se hospede con nosotros en futuras oportunidades, por otro lado hemos tomado nota de sus observaciones para que de esta manera lograr trabajar en ellas para mejorar. Saludos Cordiales , Vilma Vivas Gerente General.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good experience. Staff was great and helpful.
Stayed 7 nights in Jan 2019
Response from ESTELARenAltoPrado on 10 Jan,2019
Dear Guest, We are very happy to know that I enjoy your stay with us, we hope to have the opportunity to assist you in a next occasion in our Hotel. Regards, Vilma Vivas General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.The free breakfast was phenomenal! Loved it!!
Stayed 8 nights in Dec 2018
Response from ESTELARenAltoPrado on 10 Jan,2019
Apreciado Huesped , Agradecemos mucho su calificación comentario , lo invitamos a que se siga Hospedando con nosotros en una proxima visita a la ciudad! Cordialmente , Vilma Vivas Gerente General .

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I had problems with extra charges for additional person and breakfast ...even though my reservation include be very afrefull with that
Stayed 3 nights in Dec 2018
Response from ESTELARenAltoPrado on 21 Dec,2018
Dear guest , Thank you very much for your comment, it is very important for us. Regards , Vilma Vivas General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amaizing
It was amazing to stay at this hotel, the staff is very courteous.
Stayed 23 nights in Nov 2018
Response from ESTELARenAltoPrado on 19 Dec,2018
Dear guest , We appreciate your comment we hope to have the opportunity to receive it once more. Regards , Vilma Vivas General Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially booked this property for the outdoor jacuzzi but it was empty and not working. The one thing I was looking forward to!
Stayed 2 nights in Dec 2018
Response from ESTELARenAltoPrado on 19 Dec,2018
Dear guest , We apologize for the inconveniences presented during your stay, and we would like to have the opportunity to assist you in a next occasion and thus serve you as you deserve. Regards Vilma Vivas General Manager.

6/10 Okay

craig

Liked: Cleanliness, staff & service
Ok, but there are better hotels in Barranquilla.
This place isn’t 5 star and in my opinion it isn’t even 4 star. The apartment was big and spacious but the bed was hard and uncomfortable and the vanity unit in the bathroom looked like it had been left out in the rain, the windows in the room are not sealed properly either and it was quite a windy night so the whistling wind was pretty annoying. The food in the restaurant was decent enough but expensive for Barranquilla. The breakfast was great though so not all bad!!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ESTELARenAltoPrado on 5 May,2018
Apreciado Huésped, Para nosotros es muy importante su opinión, por eso en nombre de Hotel ESTELAR en Alto Prado agradecemos su comentario, esperamos tener la oportunidad de recibirlo nuevamente en su próxima visita a la ciudad. Cordialmente , Vilma Vivas

8/10 Good

FELIX I

Liked: Staff & service, room comfort
.
Response from ESTELARenAltoPrado on 3 May,2018
Apreciado Sr(a). FELIXr, Para nosotros es muy importante su opinión, por eso en nombre de Hotel ESTELAR en Alto Prado agradecemos su comentario, esperamos tener la oportunidad de recibirlo nuevamente en su próxima visita a la ciudad. Cordialmente , Vilma Vivas

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
The hotel is located in a very safe quiet area close to shopping and dining. I was in Barranquilla for Carnival so that was a short taxi ride away but taxis were readily available at the hotel. They offered to charge your room for taxi service to make things easier. Breakfast was very good. The pool was nice. The Wifi signal was very good. The staff was very accommodating and when I needed to add a friend to my reservation there was very little issues minus a small additional fee. Highly recommended.
Stayed 5 nights in Feb 2018
Response from Vilma Vivas on 2 Mar,2018
Dear Edward, We appreciate your valuables comments that are so important for our operation. It is pleasure to know that you had a wonderful stay with us and enjoyed it. We look forward for your next visit to the city. Yours Sincerely, Vilma Vivas Botero General Manager

10/10 Excellent

joseph , Nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of the city
I loved the hotel. I don't speak a word of Spanish so the fact I was able to communicate with most of the hotel staff was a great relief. Plenty of nice restaurants and bars within walking distance, nice pool in the building and a really nice restaurant as well. Also got a massage.. I highly recommend
Stayed 1 night in Oct 2017
Response from Vilma Vivas on 1 Nov,2017
Dear Guest, We appreacite your positives comments that are so grateful and important for our operation. It is a pleasure to know that you enjoyed our facilities, confort rooms, gastronomy and the hospitality. We look forward to your next visit to the city. Yours Sincerely, Vilma Vivas Botero General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in nice part of town.
Was really impressed with this hotel. Great facility and even better service. And a special thanks to Wilder for getting us the perfect tickets to Carnaval. Muchas gracias!
Response from Vilma Vivas on 31 Mar,2017
Dear Sir, We would like to appreciate your positives comments about our Hotel and staff. We want to thank you to take the time to express us your appreciation with our Hotel. It would be a pleasure to have you back in our city. Yours sincerely, Vilma Vivas General Mananger

8/10 Good

Mario, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient hotel close to many amenitie
Breakfast was great. Their menu includes many of the typical Colombian goodies like yucca frita, calentado, caribañolas, arepa de huevo, empanadas, etc. Restaurant service was excellent. The personnel was really helpful and did their best to please us in every occasion. Rooms were great and spacious. The only problem was with the card keys for the room, which at a few times did not work, so we could not open the apartment door because they were without charge. Of course, we would get new cards from the front desk and problem solved. In spite of this I wouldn't hesitate to go back on a next visit to Barranquilla.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in an excellent location in the best part of Medellin; walking distance to malls and restaurants.
Response from vilma.vivas@hotelesestelar.com on 28 Dec,2016
Dear Guest, It is very pleasant for us to know that you have a good stay and enjoy it. Thank you for your excellent comment. We look forward for your next travel to Barranquilla. Best regards, Vilma Vivas General Manager

8/10 Good

Javier, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and pleasing . Staff was great and very helpful.
Response from vilma.vivas@hotelesestelar.com on 29 Nov,2016
Dear Guest, We are glad to know that you had a pleasant stay at the hotel and we thank you for the time to transmit your comments. We apologize about the delated to give you the Air conditioner control to your room, We also inform you that we will take the correctives. We look forward for your next visit to Barranquilla. Best Regards, Vilma Vivas General Manager

10/10 Excellent

GIO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL FOR THE PRICE AND LOCATION
EXCELLENT LOCATION, CLEAN, GREAT BREAKFAST GOOD PARKING
Response from vilma.vivas@hotelesestelar.com on 3 Oct,2016
Dear guest, Thank you for your positive comments which motivate us to continue providing an effective service to our guests, whoms are very important for the hotel. We hope to have the pleasure to serve you in your next visit to the city. Best Regards, Vilma Vivas Botero General Manager

8/10 Good

mark, trinidad and tobago

Liked: Cleanliness, staff & service, room comfort
Great hotel, great location
The apartment is spacous, clean, comfy. The staff are all amazing. The 2 bellhops are a huge addition...Wilder and Jorge, both fluent in English, very helpful, good suggestions. Rely on them! Some maintenance issues....my door key card....on arrival the door lock had no battery...took 20 minutes to sort out, and the key card kept failing throughout my stay, annoying. My safe also had problems, took a day to resolve. Water in the room only ever became warm, not hot, despite 2 complaints. On the last of 8 nights, this issue was resolved.
Response from vilma.vivas@hotelesestelar.com on 3 Oct,2016
Dear Guest, Thank you for your comments which help us to work every day to achieve the satisfaction of our guests. We have communicated to the maintenance department in order to take the appropriate action to these inconvenients. We would like to have the opportunity to serve you again. Best regards, Vilma Vivas Botero General Manager

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Aug,2016
Dear Mr. Javier We appreciate the time spent in letting us know your good comments , they help us to keep working on the quality of our services and guest satisfaction We will be very pleased to welcome you on your next trip to Barranquilla Cordially, Vilma Vivas Botero General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and service! Will definitely recommed to all!
Response from vilma.vivas@hotelesestelar.com on 29 Aug,2016
Dear Guest, We are pleased that your stay with us was pleasant and We appreciate the time that you spend to transmit yours comments, because they are very helpful to our improvement. We hope to have your visit soon in our hotel. Best Regards, Vilma Vivas Botero General Manager

4/10 Poor

Mikko, Miami, Florida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just an ok hotel
Stayed for 3 nights. Hard bed, room needed major upgrades in the ceiling no air condition in hallways . However nice professional staff. Avoid olivo restaurant . Horrible food. I spenf over 300,000 and was left hungry. Staff
Response from vilma.vivas@hotelesestelar.com on 28 Apr,2016
Dear Guest, We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide an excellent service. We regret any inconvenience caused during your stay . We expect the opportunity to assist you on your next visit to the city . Best regards, Vilma Vivas B. General Manager

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Breakfast was perfect!
Response from Carlos Villatoro on 2 Apr,2016
Dear Guest We would like to thank you for your positives comments about our service. We appreciate your time rating our hotel. We hope to have you back soon. Best Regards Vilma Vivas General Manager.

10/10 Excellent

Emily, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
Wonderful hotel. Best in Barranquilla
Response from Carlos Villatoro on 2 Apr,2016
Mrs. Emily We are please that you had a wonderfull stay in our hotel, thank you for your comments. We are loocking forward to see you again. Vilma Vivas General Manager

4/10 Poor

Gaby, Bogota, Colombia

Liked: Staff & service
Disliked: Property conditions & facilities
It didn´t worth the money
The room 2103 was very noisy. It´s in the last floor and there was a terrible vibration of a motor just above our heads. The room didn´t have hot water, the sink was blocked and the only amenities that they have are soap and shampoo. This hotel is too expensive for U$154 (like 450.000 colombian pesos).
Response from vilma.vivas@hotelesestelar.com on 1 Dec,2015
Dear Guest, We would like to thank your comments and observations, these allow us to make the necessary adjustments We apologize for the bad experience and We hope to have you back soon to our hotel Best regards, Vilma Vivas B General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good location, easy to get around, excellent staff
Response from vilma.vivas@hotelesestelar.com on 30 Nov,2015
Dear guest We would like to thank your comments regarding our service, we are pleased that we have met your expectations. We hope to have you back soon to our hotel. Vilma Vivas B. General Manager

10/10 Excellent

Renz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed here for more than a week and it was truly comforting. The rooms are spacious and clean. Daily housekeeping and concierge were very kind and attentive. The gym and pool were also great. The only negative I can think of are the card keys for entering the room. They had to be exchanged a number of times due to the card's "sensitivity" when placed in your pockets or near electronic equipment.
Response from Carlos Villatoro on 26 Dec,2015
Dear Guest We appreciate your positive comments regarding our service, We are pleased that we have met your expectations. We hope to have you back soon to our hotel. Cordially. Vilma Vivas Estelar En Alto Prado