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"It was a very nice stay and the staff were very friendly. The breakfast was lovely "

"Really nice hotel in a great location. Staff friendly and helpful. Room was clean and good size. Breakfast was good but the service was slow and refilling of food was very slow. Seemed like they were understaffed for the number of guests."

"Staff and services all very good"

"It’s a 3 star hotel that doesn’t pretend to be anything other. It’s clean. The food is good and the staff are very helpful. Despite the fact that the hotel was full the room was very quiet and we had a good nights sleep. It was really hot outside and the hotel staff provided us with a fan. Great place to stay"

"Close to many shops and easily walkable to the beach"

"The staff were efficient and polite. The service was very good. "

"Great hospitality and people. The bartenders in the front lounge was not the friendliest, but otherwise everyone is exceptional Only negative I can think of is the elevators. One was out of order and the other one worked. It's very very small and has a small weight limit that my wife and I and our luggage were over the weight. Created a real issue when trying to check out when periods were busy. They said they were new elevators but they're waiting on the city to approve the ability to build bigger earlier. "

"We arrived in Southampton not expecting to stay the night but, after realising we did, walked around hostels but all were no vacancy. This hotel was available and affordable for a last minute decision. Furthermore, we arrived at the hotel 10 minutes after booking online and, a very friendly receptionist greeted us, we had a quick joke and he gave us our room keys right away. The set up of the room was perfect for us, a double bed with a single bunk bed on top, all with personal lights. The hotel is said to offer toasties 24/7 however I didn't explore this. The rooms are nice with eco-friendly products as stated and, when we were a bit late for checkout and our room key stop working, the Maid staff there were very kind and understanding, quickly letting us in to double check we had all of our items. Absolutely a happy little hotel close to all amenities, I'd stay again!"

"Place was great, but dated but that is part of the charm in Bournemouth and a seaside resort"