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Overview of Batam Harbour Hotel & Spa

Photo gallery

Front of Property - Evening/Night
Balcony
Terrace/patio
Fridge, electric kettle
Desk, blackout curtains, free WiFi, linens

Batam Harbour Hotel & Spa

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationHarbor Bay Ferry Terminal9 min walk
    Popular LocationGrand Batam Mall3 min drive
    Popular LocationNagoya Hill Mall8 min drive
    AirportBatam Batu Besar (BTH-Hang Nadim)21 min drive

Choose dates to view prices

Deluxe Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony

  • 60 sq m
  • Park view
  • Sleeps 2
  • 2 King Beds

Family Room

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Room, Kitchenette

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Batam

Located in Batam, Batam Harbour Hotel & Spa is by the ocean. Batam Centre and Batam Centre Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).
Popular Location

What's nearby

  • Harbor Bay Ferry Terminal - 9 min walk
  • Grand Batam Mall - 3 min drive
  • Nagoya Hill Mall - 8 min drive
  • BCS Mall (Batam City Square) - 9 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 16 min drive

Getting around

  • AirportBatam Batu Besar (BTH-Hang Nadim) - 21 min drive

Restaurants

  • Where to eat
  • Heliconia – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
View in a map

About this property

Batam Harbour Hotel & Spa

3.5-star spa hotel, walk to Harbor Bay Ferry Terminal
This smoke-free hotel features a full-service spa, a restaurant and a coffee shop/café. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Other amenities include self parking, spa services and concierge services. All 39 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and LED TVs with cable channels. Guests will also find room service (during limited hours), free bottled water and ceiling fans.
Batam Harbour Hotel & Spa offers 39 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alamanda. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 13000 per night)
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 3 kilometers
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.00 1

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: IDR 13000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

Property is also known as

Batam Harbour Hotel
Batam Harbour
Batam Harbour Hotel Spa
Batam Harbour & Spa Batam
Batam Harbour Hotel & Spa Hotel
Batam Harbour Hotel & Spa Batam
Batam Harbour Hotel & Spa Hotel Batam

Frequently asked questions

Can I cancel my reservation for free at Batam Harbour Hotel & Spa and receive a full refund?
Yes, Batam Harbour Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Batam Harbour Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Batam Harbour Hotel & Spa?
As of 23 Jan,2021, prices found for a 1-night stay for 2 adults at Batam Harbour Hotel & Spa on 27 Jan,2021 start from SG$32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Batam Harbour Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Batam Harbour Hotel & Spa?
Self-parking is available for IDR 13000 per night.
What time is check-in at Batam Harbour Hotel & Spa?
Check-in is from 2 PM - midnight.
What time is check-out at Batam Harbour Hotel & Spa?
Checkout is at noon.
Does Batam Harbour Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Batam Harbour Hotel & Spa located?
Situated by the ocean, this spa hotel is 1.2 mi (1.9 km) from Nagoya Hill Mall and 2.2 mi (3.5 km) from BCS Mall (Batam City Square). Batam Centre and Batam Centre Ferry Terminal are also within 9 mi (15 km).
4.1
Very good
Rating 5 - Excellent. 61 out of 150 reviews
5 - Excellent 41%
Rating 4 - Good. 61 out of 150 reviews
4 - Good 41%
Rating 3 - Okay. 18 out of 150 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 150 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 150 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.5/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my big room and the bed was very comfortable. I enjoyed it was in a very good location and very quiet. It was a very good stay. Thank you for being there.
Stayed 4 nights in Apr 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy staying
Staff all friendly and helpful enjoy staying and also the room is good
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, clean and the aircon is good. Only set back is before the check out time, water is cut off.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
room was stinking .. ask to change room .. and paid 30 dollars more to upgrade to second floor
Stayed 2 nights in Jan 2020

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