Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel with water park and free breakfast

Choose dates to view prices

Where to?

Dates

November 2025

7

December 2025

Premium bedding, desk, iron/ironing board, free cots/infant beds

Quality Inn & Suites Palm Island Indoor Waterpark offers relaxation and adventure. Enjoy a free continental breakfast, bar, arcade/game room, and children's pool with waterslide. Multilingual staff and free WiFi ensure a comfortable stay.

Popular amenities

Room service
Pet-friendly
Breakfast included
Laundry
Housekeeping
24/7 front desk

includes taxes & fees

8 Dec - 9 Dec

Room options

Check availability for these dates

Tonight

Nov 7 - Nov 8

Tomorrow

Nov 8 - Nov 9

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

TV

Premium bedding

Eco-friendly toiletries

Hairdryer

2 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

TV

Premium bedding

Eco-friendly toiletries

Hairdryer

2 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Smoking

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

TV

Premium bedding

Eco-friendly toiletries

Hairdryer

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

TV

Premium bedding

Eco-friendly toiletries

Hairdryer

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

TV

Premium bedding

Eco-friendly toiletries

Hairdryer

Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

TV

Premium bedding

Eco-friendly toiletries

Hairdryer

Sleeps 2
1 King Bed

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About the area

8250 Park Rd, Batavia, NY, 14020

What's nearby

Palm Island Indoor Waterpark - 5 min walk - 0.5 km
Batavia Downs Casino - 18 min walk - 1.5 km
United Memorial Medical Center - 3 min drive - 2.9 km
Rochester Regional Health - 3 min drive - 2.9 km
Horseshoe Lake - 7 min drive - 12.1 km

Getting around

Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

‪Starbucks - ‬20 min walk
‪Burger King - ‬3 min drive
‪Batavia Downs Gaming & Hotel - ‬17 min walk
‪McDonald's - ‬2 min drive
‪Starbucks - ‬10 min walk

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel

You can look forward to free on-the-go breakfast, an arcade/games room and dry cleaning/laundry services at Quality Inn & Suites Palm Island Indoor Waterpark. Free in-room WiFi and a 24-hour business centre are available to all guests.

Other perks at this hotel include:

Free self-parking
An electric car charging station, a water park (surcharge) and meeting rooms
A porter/bellboy, a front desk safe and a gift shop

Room features

All 194 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.

Extra conveniences in all rooms include:

Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and shower/bath combinations
TVs with premium channels
Fridges, microwaves and free infant beds

Similar properties

In-room safe, desk, iron/ironing board, free WiFi

Pool
Breakfast included
Pet-friendly
Parking included

includes taxes & fees

9 Nov - 10 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free RV/bus/lorry parking on site

Food and drink

Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

Arcade/game room
Water park
Waterslide

Family friendly

Arcade/game room
In-room cot
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Water park (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

24-hour business centre
7,319 square feet of conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

More

1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium satellite channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

More

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:

Children's pool
Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Pet fee: USD 20 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per night
Facilities fee: USD 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island

Quality Inn Palm Island Indoor Waterpark

Clarion Hotel Palm Island Indoor Waterpark Batavia

Clarion Hotel Waterpark

Clarion Palm Island Indoor Waterpark

Clarion Palm Island Indoor Waterpark Batavia

Palm Island Indoor Waterpark

Palm Island Waterpark

Quality Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark Hotel

Quality Inn & Suites Palm Island Indoor Waterpark Batavia

Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of 7 Nov, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 8 Dec, 2025 start from S$102.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Checkout is at 11 AM.

Where is Quality Inn & Suites Palm Island Indoor Waterpark located?

This family-friendly Batavia hotel is within 1 mi (2 km) of Palm Island Indoor Waterpark, Centennial Park and Batavia Downs Casino. Holland Land Office Museum and Rochester Regional Health are also within 2 miles (3 km).

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

4.8

4.8/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

8/10 Good

Omar

4 Nov, 2025

Good experience

Stayed 1 night in Oct 2025

4/10 Poor

Josemon

8 Oct, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It is a very old building, room is big . It is ok f I’ll c for o e night stay is there . We mainly needed non smoking good bed and decent bathroom.

Stayed 1 night in Oct 2025

2/10 Terrible

Talha

14 Oct, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

People with families and young children, please stay away!

Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

23 Sept, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Not sure if in transition or ownership/renovations, but evidence of active drug use(by odors and direct observation) and possible long term living arrangements for some. Nice area and better options close by. Would not stay as a single female.

Stayed 1 night in Sep 2025

2/10 Terrible

Rhonda

2 Jun, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

the indoor waterpark was good for the kids

Stayed 1 night in May 2025

2/10 Terrible

Morgan

26 Oct, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is falling apart and is very dirty. The property smelled like weed and feces. Our bedsheets and blankets were not washed and still had crumbs on them from the previous people. We left early and didn’t even stay overnight because we found German cockroaches in our bathroom. The “breakfast” they offer is a grab and go bag and the way the hotel is advertised it makes it look like the Waterpark is included and it’s not. Don’t waste your time or money.

Stayed 1 night in Oct 2025

2/10 Terrible

Bayleigh

3 Aug, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend this hotel TO ANYONE. This hotel is absolutely disgusting.

Stayed 2 nights in Aug 2025

2/10 Terrible

David

26 Oct, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Likely the dirtiest, and broke down hotel I’ve ever been in. You could not stand in one spot, anywhere, and not see something that was either broken, or from an entirely different era. The cherry on top was when my son went to use the bathroom in our room and the toilet was left filled to the top with feces and toilet paper. The front desk offered me a plunger to go fix it and at that point, I decided it was best to leave. Overall, brutal experience

Stayed 1 night in Oct 2025

10/10 Excellent

Tina

4 Aug, 2025

Liked: Cleanliness, staff & service, amenities

The elevator broke but otherwise good experience

Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

28 Sept, 2025

Liked: Amenities

Disliked: Property conditions & facilities

Our room was ran down, bed uncomfortable. The water in the toilet ran all night. Not sure how safe the neighborhood was. The counter in the bathroom was broke, as one of the headboard. A chair that was in there looked like someone sat in it with dirty work clothes and there was glitter left on it. The beds were not very comfortable either. Will not stay again.

Stayed 1 night in Sep 2025

4/10 Poor

Diane

22 Aug, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Could use a coat of paint all over. Door glass was smashed on side entry. Creepy people hanging around outside.

Stayed 1 night in Aug 2025

4/10 Poor

Patrick

22 Jun, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor hotel, but excellent staff

The hotel was disgusting and broken. However, the staff were amazing and processed our refund right away.

Stayed 1 night in Jun 2025

2/10 Terrible

Mark

10 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was dirty, smelled bad, some rooms were redone but the halls and common areas were run down, and none of the elevators had worked in a long time as the signage was old and tattered. Had to walk up 4 flights.

Stayed 9 nights in Aug 2025

6/10 Okay

Tiffany

24 Aug, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel room was not clean. There was makup on my pillows. The toilet didnt work, at least they changed our room. The 2nd room was much better and i cam tell it was actually cleaned.

Stayed 1 night in Aug 2025

2/10 Terrible

Kara

23 Aug, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Waterpark is only open for limited hours on Saturday and Sunday. Glass doors were shattered. Building inside and outside are disgusting. Instantly checked out and asked for a refund due to the unsafe conditions for my family.

Stayed 4 nights in Aug 2025

2/10 Terrible

Liam

3 Aug, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The plug in the room kept exploding and the floor was moldy lol..

Stayed 1 night in Aug 2025

8/10 Good

Elaine

16 Aug, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

swe did not register or stay 8/14-15 we stayed 8/16-17

Stayed 1 night in Aug 2025

2/10 Terrible

Gary

14 Jul, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Restaurant and bar closed, entrance door left open, a/c not working, overall very poor and old furnishings and upkeep

Stayed 3 nights in Jul 2025

2/10 Terrible

Katrina

13 Jul, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Cockroaches, poorly maintained property.

Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

22 Sept, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Tv phone and clock radio did not work. Furnature including the broken lamps were a disgrace. Told front desk about it they did nothing . Room wasn't cleaned. Linens were not changed. Side entrance door had broken glass. The website said it had a restaurant bar and gift shop none of which existed Waterpark was dirty. Management doesn't care. I won't ever stay at a quality inn again

Stayed 2 nights in Sep 2025

2/10 Terrible

Andrea

11 Aug, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our experience was less than favorable. Room was dirty and smelled heavily of cigarette smoke. Pool, bar and restaurant are all closed. There are people living there and have bikes chained up in the hallways. They were cooking in the parking lot on a gas grill less than a foot from the building. It was a girls trip with my 11 and 12 year old daughters and anytime we left our room we were followed by the male staff down the hallways.

Stayed 1 night in Aug 2025

8/10 Good

Indira

4 Nov, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Location and water park was great Rooms need a refresh

Stayed 2 nights in Nov 2024

6/10 Okay

Amanda

26 Jul, 2025

Liked: Staff & service

Don't expect a fancy hotel with this one. It is somewhat run down. Some door handles were broken, baseboards and carpets messed up, bathroom with rusty ceiling. The rooms are spacious and the staff were great. The breakfast included was a grab-and-go breakfast bar with cereal, granola bars, fruit, and donuts. There is nothing hot for breakfast. Make sure you look at the Palm Island Waterpark hours. It's advertised in the name, but it was only opened for a few hours on the weekend when we came in the summer, so we didn't get to do it.

Stayed 1 night in Jul 2025

2/10 Terrible

Robert

22 Jun, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

There were cockroaches in the bathroom and I was put in a double room instead of a king room like I booked

Stayed 1 night in Jun 2025

4/10 Poor

Craig

5 Jul, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Property is in poor shape with some dilapidated attributes. Room smelled strongly of cleaning agent as though a whole bottle of concentrated detergent had been used.

Stayed 1 night in Jul 2025