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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel with water park and free breakfast

Choose dates to view prices

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Premium bedding, desk, iron/ironing board, free cots/infant beds
Premium bedding, desk, iron/ironing board, free cots/infant beds
Restaurant

Reviews

5.2 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included
The current price is S$128
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk - 0.5 km
  • Batavia Downs Casino - 18 min walk - 1.5 km
  • Dwyer Stadium - 3 min drive - 2.2 km
  • United Memorial Medical Center - 4 min drive - 2.9 km
  • Horseshoe Lake - 9 min drive - 12.1 km

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel
You can look forward to free continental breakfast, an arcade/games room and dry cleaning/laundry services at Quality Inn & Suites Palm Island Indoor Waterpark. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, a water park (surcharge) and a front desk safe
  • A banquet hall, a vending machine and a gift shop
Room features
All 194 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
6.6 out of 10, 1,004 reviews
The price is S$130
includes taxes & fees
24 Jun - 25 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Arcade/game room
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of 23 Jun, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 30 Jun, 2025 start from S$127.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Checkout is at 11 AM.

Where is Quality Inn & Suites Palm Island Indoor Waterpark located?

This family-friendly Batavia hotel is within 1 mi (2 km) of Palm Island Indoor Waterpark, Centennial Park and Batavia Downs Casino. Holland Land Office Museum and Rochester Regional Health are also within 2 miles (3 km).

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.2
Rating 10 - Excellent. 120 out of 1006 reviews
Rating 8 - Good. 164 out of 1006 reviews
Rating 6 - Okay. 185 out of 1006 reviews
Rating 4 - Poor. 211 out of 1006 reviews
Rating 2 - Terrible. 326 out of 1006 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 2 nights in Jun 2025

8/10

Good stay great customer service
Stayed 2 nights in Jun 2025

2/10

the indoor waterpark was good for the kids
Stayed 1 night in May 2025

2/10

X
Stayed 1 night in Jun 2025

10/10

The water park
Stayed 1 night in May 2025

2/10

There were cockroaches in the bathroom and I was put in a double room instead of a king room like I booked
Stayed 1 night in Jun 2025

2/10

The rooms were dirty. Food under the bed. Stains on the sheets. Water did not drain out of bathtub while taking showers.
Stayed 1 night in Jun 2025

2/10

I didn't like the room I got two rooms and they wasn't not pleasure one room door knob broken and the other room dogs barking to much noise I want my refund we didn't stay in the hotel
Stayed 1 night in Jun 2025

10/10

Great
Stayed 1 night in Mar 2025

2/10

It was damaged, not clean, and the bolt on the door was loose, unsafe
Stayed 2 nights in May 2025

2/10

Was advertised as hot breakfast but open arrival, checkin staff staff said the hotel has gone down in the last couple years and there is no more restaurant, no more hot breakfast. The fitness center is closed, not a single ice machine worked, only 1 of 4 elevators worked, holes all inside the room, destroyed ceiling tile in the room, and an open electrical junction box where the smoke detector once was, mirror cracked, and so many WiFi issues. I would only pay $65 for this hotel if I was to ever stay again
Stayed 2 nights in May 2025

2/10

Dirty, smells, garbage everywhere fire extinguisher boxes open with hoses hanging out.. tried charging me twice for my room, holes in the roof
Stayed 1 night in May 2025

2/10

Many things to share, but…
Stayed 2 nights in Apr 2025

2/10

This was by far the WORST Hotel I’ve ever stayed at. Filthy Dirty, smells horribly like smoke and the pool closed at 7pm. I honestly have nothing good to say.
Stayed 1 night in Apr 2025

2/10

STAY AWAY. We ended up not staying there as we felt very unsafe, first the hotel looks like it’s falling apart, holes in wall, ceiling, the smell is horrible and also people smoking marijuana in the hallway. No dead bolt on the door, dirty room, bed bugs etc. It looks like some people live there, and it’s a homeless shelter. Drug deal happening in the hallway. The water park only open Sat 10-7 and sun 10-1 and they charge extra $20 USD per person. There were several people that were cancelling and finding alternative places to stay. Very disappointed in the false advertising of this place
Stayed 2 nights in May 2025

2/10

Our room smelled so strongly of chemicals that I couldn’t sleep at all. In fact I almost considered getting up in the middle of the night to sleep in my car. I feel like the chemical smell was trying to mask cigarette odor. As someone with allergies, it was aweful.
Stayed 1 night in May 2025

6/10

Stayed one night to be near family event. Room was clean enough. Noisy, unclean fan in bathroom with exposed wiring. Common areas looked worn and run down. "Continental breakfast" was granola bars and breakfast bars from BJ's and bulk cold cereal. Did not view water park. Overall below average
Stayed 1 night in Apr 2025

2/10

not trained well. don't know much. demanded payment for the second one because couldn't find payment from a third party. after calling the manager everything was resolved in seconds.
Stayed 1 night in May 2025

2/10

Room booked and charged for was not available. Property was dingy and worn-out.
Stayed 1 night in Apr 2025

4/10

We had reserved 3 King rooms and when we arrived he told us they only have Queen beds left which certainly were not Queen but double beds !!!!
Stayed 1 night in Apr 2025

2/10

Bad
Stayed 1 night in Apr 2025

4/10

This is an old hotel with poor upkeep. Rooms were very old and air conditioner was loud and ineffective. Furniture was old and smelly. Internet was not working in the room. Both days I had to call the front desk for them to reset their modem for the internet to work. While the hotel had mentioned free breakfast, it was limited to some cereal, oatmeal packets, few bars, stale donuts and over ripe bananas. There wasn't even a microwave available.
Stayed 2 nights in May 2025

10/10

Good location, easy access from I-90, helpful staff. The room is spacious and comfortable.
Stayed 1 night in Nov 2024

2/10

There were dead flies on my sheets when i got in my room, blood hand prints on wall, mold in the ceiling over the window, room smelled like smoke.:. The only thing that was nice was the pool area. The breakfast, some of the fruits were mold
Stayed 2 nights in Mar 2025

8/10

Location and water park was great Rooms need a refresh
Stayed 2 nights in Nov 2024